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Bitdefender GravityZone EDR vs Elastic Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Bitdefender GravityZone EDR delivers positive ROI with reduced threat detection time, balanced pricing, and enhanced security for all organizations.
Sentiment score
6.0
Elastic Security provides satisfactory ROI and cost savings, though users experience varied support levels and payback periods.
It does not require hefty security budgets and can be deployed for enterprise security effectively.
Assistant Director at PTA
 

Customer Service

Sentiment score
5.8
Bitdefender GravityZone EDR support is responsive and efficient, but users note communication barriers and multilingual support limitations.
Sentiment score
6.4
Elastic Security support is inconsistent; users favor community and documentation, while premium users seek more responsive and personalized help.
I have heard that their response time is pretty good, usually under 24 hours.
SOC Engineer at a outsourcing company with 10,001+ employees
I would rate customer service and support as nine out of ten.
Products &Service Head; Head of IT at Wahl India
Most of the time when my team encounters issues, they receive responses within 24 hours.
Assistant Director at PTA
Providing necessary assistance efficiently.
Senior Cyber Security Manager at a tech services company with 11-50 employees
I have not faced any difficulties with Elastic Security, as we have a pretty good support service from them.
Chief Product Officer at ClusterPower
 

Scalability Issues

Sentiment score
6.6
Bitdefender GravityZone EDR scales efficiently across numerous endpoints, supporting diverse systems with some legacy support challenges.
Sentiment score
7.3
Elastic Security offers scalable solutions adaptable to various environments, praised for flexibility and requiring careful planning for integration.
Mac is not supported.
SOC Engineer at a outsourcing company with 10,001+ employees
I would rate the scalability of Bitdefender EDR as nine out of ten.
Products &Service Head; Head of IT at Wahl India
Elastic Security is quite scalable.
Chief Product Officer at ClusterPower
It allows us to think about specific use cases, such as gathering malicious IPs in a single view and analyzing threats based on geolocation.
Assistant Director at PTA
 

Stability Issues

Sentiment score
6.6
Bitdefender GravityZone EDR is praised for stable performance, reliable protection, efficient processing, and effective large deployments without issues.
Sentiment score
7.7
Elastic Security is generally stable and reliable but can face challenges with big data and requires careful configuration.
If it were not stable, it could lead to inaccuracies in asset management data and increase incident response times if I cannot access the console during ongoing investigations.
SOC Engineer at a outsourcing company with 10,001+ employees
In terms of stability, I would rate Elastic a solid eight out of ten.
Senior Cyber Security Manager at a tech services company with 11-50 employees
 

Room For Improvement

Bitdefender GravityZone EDR needs improved usability, performance, integration, and support, with better resource management and customization options.
Elastic Security needs improvements in authentication, usability, automation, scalability, integration, and pricing, with user-friendly dashboards and documentation.
The QUIC protocol, which is UDP-based and used by Facebook and WhatsApp, is a common demand from many clients.
Chief Technology Officer at BD Software Distribution Pvt Ltd
I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved.
SOC Engineer at a outsourcing company with 10,001+ employees
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
Products &Service Head; Head of IT at Wahl India
Machine learning algorithms become better with time; as they ingest a huge volume of data, they become better.
Chief Product Officer at ClusterPower
CrowdStrike and Defender have more established threat intelligence integration due to having a larger client base.
Senior Cyber Security Manager at a tech services company with 11-50 employees
My security testing team continuously reports vulnerabilities, and we have to fix and update the versions frequently.
Assistant Director at PTA
 

Setup Cost

Bitdefender GravityZone EDR is cost-effective with flexible pricing, offering discounts and negotiation options for enterprise buyers.
Elastic Security provides a free open-source option, competitive pricing, and subscription plans, appealing to cost-conscious enterprises.
The cost is reasonable, with the license costing approximately six to eight dollars per user.
Products &Service Head; Head of IT at Wahl India
The pricing is reasonable, especially for Small Medium Enterprises (SMEs), making it a viable option for businesses building their security infrastructure.
Senior Cyber Security Manager at a tech services company with 11-50 employees
This is beneficial for SMEs as they do not need extensive budgets for security solutions.
Assistant Director at PTA
Elastic Security is considered cost-effective, especially at lower EPS levels.
Performance Practice Specialist at a local government with 10,001+ employees
 

Valuable Features

Bitdefender GravityZone EDR excels in swift setup, security features, scalability, real-time updates, and seamless integration with various systems.
Elastic Security provides scalable, customizable threat response with fast search, real-time analysis, and strong community support for actionable insights.
Real-time monitoring has helped our organization by providing 24/7 oversight, which is handled by the monitoring team.
SOC Engineer at a outsourcing company with 10,001+ employees
The features I find most effective for threat detection include centralized control policy distribution.
Products &Service Head; Head of IT at Wahl India
Elastic Security offers good insight regarding alerts, reports, and cases.
Senior Cyber Security Manager at a tech services company with 11-50 employees
Elastic Security offers advanced features such as machine learning and integration with ChatGPT.
Performance Practice Specialist at a local government with 10,001+ employees
We require rapid processing speed for alerts and event data, and Elastic Security is very efficient at handling this level of data.
Assistant Director at PTA
 

Categories and Ranking

Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
19th
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
62
Ranking in other categories
No ranking in other categories
Elastic Security
Ranking in Endpoint Detection and Response (EDR)
14th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
66
Ranking in other categories
Log Management (8th), Security Information and Event Management (SIEM) (5th), Security Orchestration Automation and Response (SOAR) (5th), Extended Detection and Response (XDR) (8th)
 

Mindshare comparison

As of January 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone EDR is 2.1%, down from 2.5% compared to the previous year. The mindshare of Elastic Security is 2.5%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Elastic Security2.5%
Bitdefender GravityZone EDR2.1%
Other95.4%
Endpoint Detection and Response (EDR)
 

Featured Reviews

HarshBhardiya - PeerSpot reviewer
SOC Engineer at a outsourcing company with 10,001+ employees
Provides detailed event investigation and endpoint control but needs better Mac support and UI improvements
I find the advanced behavioral analytics feature in Bitdefender GravityZone EDR a little gimmicky, as I don't usually find much use for it. The advanced behavioral analytics feature needs to be optimized to be more user-friendly and easier to work with. We don't specifically look for the customizable dashboards within Bitdefender GravityZone EDR; rather, we get the logs on our SIEM solution, QRadar, where we have created the dashboards. We also have Tableau and Power BI, so we don't utilize any dashboards on the EDR front. I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved. Other areas of improvement for Bitdefender GravityZone EDR include its lack of support for Mac devices.
Laurentiu Popescu - PeerSpot reviewer
Chief Product Officer at ClusterPower
Has improved threat detection with deep log analysis and streamlined investigation workflows
The most useful features I find in Elastic Security are the forensic ones that allow us to carry deeper analysis into the logs for in-depth investigations, and the dashboards, with the reporting dashboard being quite user-friendly. Elastic Security is quite good at identifying threats, as it is part of the deep investigation tool that I mentioned before. Unless we need to look further into a certain log, we can carry out a deeper analysis and forensics on those particular logs. I can assess the impact of Elastic Security's real-time data analysis on our threat response efficiency as working pretty good. We are looking for real-time analysis because we have a continuous inflow of logs from different sources: from our cloud, from Active Directory, from our network. So it works pretty well.
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Computer Software Company
8%
Manufacturing Company
7%
University
6%
Computer Software Company
12%
Government
10%
Comms Service Provider
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise9
Large Enterprise11
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise11
Large Enterprise15
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
I find the advanced behavioral analytics feature in Bitdefender GravityZone EDR a little gimmicky, as I don't usually find much use for it. The advanced behavioral analytics feature needs to be opt...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
What do you like most about Elastic Security?
Elastic provides the capability to index quickly due to the reverse indexes it offers. This data is crucial as it contains critical information. The reverse index allows fast data indexing because ...
What is your experience regarding pricing and costs for Elastic Security?
I am satisfied with the pricing, setup cost, and licensing cost. It is a pure 10.
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
Elastic SIEM, ELK Logstash
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Texas A&M, U.S. Air Force, NuScale Power, Martin's Point Health Care
Find out what your peers are saying about Bitdefender GravityZone EDR vs. Elastic Security and other solutions. Updated: December 2025.
880,481 professionals have used our research since 2012.