We performed a comparison between IBM Security QRadar and Bitdefender GravityZone EDR based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: IBM Security QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. Bitdefender GravityZone EDR offers comprehensive detection capabilities and an advanced management interface. It is known for its easy setup, scalability, and reasonable pricing. IBM Security QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture. The reviews suggest that Bitdefender GravityZone EDR can improve by adding a built-in firewall, optimizing deployment, and enhancing encryption.
Service and Support: Some customers of IBM Security QRadar have had trouble connecting with knowledgeable support staff and experienced delayed responses. Opinions are divided about Bitdefender's customer service, with some users reporting prompt and helpful assistance and others experiencing responses and an overwhelming amount of emails.
Ease of Deployment: IBM Security QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set. Users say Bitdefender GravityZone EDR is straightforward to set up, and deployment can be completed in less than a day.
Pricing: IBM Security QRadar can be costly because users need to buy new hardware to upgrade. Bitdefender GravityZone EDR’s licensing is considered reasonable, and contract lengths are flexible. There may be additional charges for extra features or services.
ROI: IBM Security QRadar delivers a high return on investment, improving security through its advanced user behavior analytics. Bitdefender GravityZone EDR offers varied ROI based on different situations.
Comparison Results: Our users prefer IBM Security QRadar over Bitdefender GravityZone EDR. The advanced security features and overall strength of QRadar make it the favored option. Users like QRadar's extensive and actionable insights, user-friendly interface, and adaptability. QRadar offers a comprehensive overview of network activity and risk management.
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"It is stable and scalable."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Useful for the day-to-day analysis of the security infrastructure."
"The most valuable features are the solution's thorough detection and ease of use."
"I like GravityZone's short implementation time. It takes only a day, at most."
"The installation is straightforward."
"GravityZone can be controlled from the cloud."
"The solution's deployment is very easy and flexible."
"It's easy to deploy."
"The most valuable feature of Bitdefender GravityZone Ultra is the ETX and ETM endpoint protection."
"The tool's most valuable feature is log source management. It enables us to connect to various log sources, including content, authentications, or other customized integrations. These integrations can be tailored for use with other platforms that don’t already have built-in IBM add-ons."
"It can analyze event logs, event security, and give a good consult."
"In addition to using this solution for our security operations center, we are using it for our other customers."
"I have found visibility very helpful for analytics."
"It's user-friendly when compared to other products."
"IBM QRadar has improved my organization by introducing many functions. It collects logs from all of our systems in the organization and has functioned very well. It alerts and correlates the aggregate events or offenses we receive through all the applications we use."
"This is a good tool to have because it gives you the ability to track what is currently happening in your environment."
"The most valuable feature is user behavior analytics (UBA)."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"ZTNA can improve latency."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The support needs improvement."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"They should improve the solution's patch management feature."
"The graphical user interface for EDR could be improved."
"This solution would be improved if it included antivirus functionality. You currently need to install a plug-in to Outlook for each email to be scanned."
"The on-premises setup for Bitdefender sometimes faces issues with connectivity. Management of Windows Defender is a bit easier compared to Bitdefender."
"The reporting is much too simple."
"The areas of Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR) could benefit from improvement in terms of how problems are reported and displayed. The way the problems are presented and the information provided could be improved."
"There was a bit of a problem deploying."
"Their ransomware remediation doesn't respond as fast as BullWall does...Ransomware control needs to be improved."
"IBM is going through some problems with its resources currently making its support response time slow."
"They should provide more manual examples online so that I can learn it myself."
"There should be an extension where we can get the reports. This could be an extension to the dashboard with the Guardian or another product with limited technology, for example IPS. Now, we only have IBM. Basically, it needs more and more integration models."
"I need a solution which will send alerts in the event of any behavior."
"From a functionality point of view there are issues sometimes."
"Before we didn't have any security issues but recently a few of the user emails were hacked. We had to actually recreate their emails for them."
"There could be better integration with the solution."
"The solution is expensive compared to other products."
Bitdefender GravityZone EDR is ranked 14th in Endpoint Detection and Response (EDR) with 56 reviews while IBM Security QRadar is ranked 20th in Endpoint Detection and Response (EDR) with 198 reviews. Bitdefender GravityZone EDR is rated 8.6, while IBM Security QRadar is rated 8.0. The top reviewer of Bitdefender GravityZone EDR writes "High-quality threat intelligence, including encryption and mobile device protection". On the other hand, the top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". Bitdefender GravityZone EDR is most compared with Microsoft Defender for Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon, Kaspersky Endpoint Security for Business and Datto Endpoint Detection and Response (EDR), whereas IBM Security QRadar is most compared with Splunk Enterprise Security, Microsoft Sentinel, Wazuh, LogRhythm SIEM and Elastic Security. See our Bitdefender GravityZone EDR vs. IBM Security QRadar report.
See our list of best Endpoint Detection and Response (EDR) vendors.
We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.