Try our new research platform with insights from 80,000+ expert users
Symantec Endpoint Security Logo

Symantec Endpoint Security pros and cons

Vendor: Broadcom
3.8 out of 5
4,681 followers
Post review

Pros & Cons summary

Symantec Endpoint Security combines features like device control, SONOR, and antivirus capabilities with centralized management to oversee endpoints efficiently. Suitable for small businesses and large organizations, it offers scalability and stability. It includes advanced threat protection and customer support. However, users note challenges in antivirus functions, malware detection, complexity in setup, delayed updates for new OS releases, and slow technical support. Enhancements are needed for performance and user-friendliness.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Symantec Endpoint Security offers strong detection capabilities, including malware, spyware, and firewall protection.
Centralized management allows for easy control and deployment of antivirus security across multiple operating systems.
Device control features and the ability to block external media like USBs are integrated into the package.
The system provides extensive support with a variety of tools and documentation, ensuring continuous protection and updates.
Symantec Endpoint Security's scalability makes it suitable for both small and medium-sized businesses, managing thousands of endpoints effectively.

CONS

Symantec Endpoint Security faces challenges with integration and compatibility with other security tools and vendors.
Symantec lacks visibility similar to next-generation AI-based antivirus products, hindering threat detection and response.
Broadcom's acquisition has led to difficulties in receiving technical support and service continuity.
The endpoint management and policy application require improvement for efficiency and effectiveness.
Symantec struggles with resource-heavy operations, impacting system performance during scanning and protection tasks.
 

Symantec Endpoint Security Pros review quotes

Hakeem_Abdulkareem - PeerSpot reviewer
Sep 4, 2022
What I like most about Symantec is the intrusion detection module. If you are scanning the environment, it will flag a possible intruder and tell you the IP and where the attack is coming from. Traditional antivirus solutions will never flag that. If you have a traditional SIEM, you might be able to pick that up. Symantec is a holistic endpoint security solution, so when you scan an endpoint, Symantec will let you know that something is happening to it.
Read full review
SS
Aug 30, 2022
There is no other endpoint solution that will help you in preventing lateral-movement attacks on Active Directory. And Active Directory is one of the more critical assets within an organization.
Read full review
Muhammad Ejaz ul Hassan - PeerSpot reviewer
Nov 7, 2022
With a single console, you get control over Mac, Windows, iOS, and Android. This control is most valuable.
Read full review
Buyer's Guide
Symantec Endpoint Security
November 2024
Free Report: Symantec Endpoint Security Reviews and More
Learn what your peers think about Symantec Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
DOWNLOAD NOW
824,053 professionals have used our research since 2012.
reviewer1337973 - PeerSpot reviewer
Nov 24, 2020
The solution detects malware very well.
Read full review
PedroSoares - PeerSpot reviewer
Nov 4, 2022
I like the endpoint detection and response. That's the best feature. I also like the fact that we don't need to use a file on the computer, whereas some anti-malware solutions work with a file on the endpoint. Symantec is a very good option compared to solutions from other vendors.
Read full review
SS
Jul 3, 2022
The dashboard view and reporting are valuable. It is stable and easy to integrate, and it provides custom options.
Read full review
CM
Feb 27, 2018
I think the key thing for me, is interoperability, in that you can deploy it to Windows, Mac, and Linux. That's been a really important feature in the last two years. Now there's one management console to cover all three OSs.
Read full review
EA
Oct 30, 2022
The mobile application is valuable. You are able to see the reports of intrusions and the like on mobile devices. That is one of the coolest aspects.
Read full review
KF
Jul 5, 2022
The application and device control functionality is good. We are able to see which applications are installed using the product management dashboard.
Read full review
reviewer1177653 - PeerSpot reviewer
Nov 17, 2020
The firewall, IPS and device control are useful at protecting the environment.
Read full review
Show 10 more reviews (out of 122)
 

Symantec Endpoint Security Cons review quotes

Hakeem_Abdulkareem - PeerSpot reviewer
Sep 4, 2022
Symantec's application security module needs some improvement. You need to create a lot of fingerprints for application security. For instance, let's say I have different brands of ATMs in my environment, like Wincor and NCR. I use GRG to deploy an application control to whitelist some applications. I have to get the exact image of the different models of ATMs. When I tested in the past, some machines would not connect to the server without that.
Read full review
SS
Aug 30, 2022
In a few cases, when we enable the IPS/IDS feature, there are performance-related issues on the end devices. If we run quite a few features of Symantec, especially the IPS/IDF, it consumes a lot of processing and memory capacity.
Read full review
Muhammad Ejaz ul Hassan - PeerSpot reviewer
Nov 7, 2022
If there is a suspicious file, it is put into a sandbox where Symantec does an analysis. After the analysis, Symantec marks the file as a risk, but it doesn't blacklist or block the file. If a file is already known to be harmful, I would like them to automatically block or blacklist it to reduce the damage.
Read full review
Buyer's Guide
Symantec Endpoint Security
November 2024
Free Report: Symantec Endpoint Security Reviews and More
Learn what your peers think about Symantec Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
DOWNLOAD NOW
824,053 professionals have used our research since 2012.
reviewer1337973 - PeerSpot reviewer
Nov 24, 2020
The stability was not the best. There were times when antivirus updates broke it. It wasn't necessarily self-updating - at least, not in terms of the virus signatures. It updated in terms of the executable files. Therefore, when Windows updates would come out, they often couldn't be installed, or the computer would hang due to the fact that the updates weren't compatible with the antivirus.
Read full review
PedroSoares - PeerSpot reviewer
Nov 4, 2022
One suggestion I have for both regular and mobile would be to collect all the information about installed software, such as versions, and give that information to the manager to help with software management. That would be a huge advantage for everyone who administers these tools.
Read full review
SS
Jul 3, 2022
Nowadays, threats are changing, and they are moving more towards script control and zero-day attacks. So, we would like to have more control similar to an EDR solution. Symantec Endpoint Protection has certainly come a long way as a traditional antivirus, but because the threats are changing, we would like to have more EDR features so that we have a detailed view of the source from where the infection entered the environment and whether it has tried to connect any other endpoint. It should provide such a detailed view for investigation. It should protect against zero-day threats, etc. These are the key enhancements that can make it a complete solution for any enterprise. Currently, we have seen organizations going for two solutions: antivirus and EDR. With both these capabilities, it would be a complete package.
Read full review
CM
Feb 27, 2018
They're just starting to get into this now, but I think they can do better - they're just starting out with I think is called the SEP Cloud Console. It has more limited functionality. It will be good once we can run SEP from the cloud. That would be good.
Read full review
EA
Oct 30, 2022
We communicate with our local partners and they give us the license key. Then, we have to go to the portal and apply it, but sometimes it doesn't work. We then have to create a new administrative account and migrate all our endpoints. That is the only major issue we have been battling with.
Read full review
KF
Jul 5, 2022
It would be helpful if this product provided patch management functionality.
Read full review
reviewer1177653 - PeerSpot reviewer
Nov 17, 2020
There is a lack of reporting and alerts.
Read full review
Show 10 more reviews (out of 122)

Product Categories

Product Categories
Endpoint Protection Platform (EPP)

Popular Comparisons

Popular Comparisons
CrowdStrike Falcon vs Symantec Endpoint Security Logo
CrowdStrike Falcon vs Symantec Endpoint Security
Microsoft Defender for Endpoint vs Symantec Endpoint Security Logo
Microsoft Defender for Endpoint vs Symantec Endpoint Security
Cisco Secure Endpoint vs Symantec Endpoint Security Logo
Cisco Secure Endpoint vs Symantec Endpoint Security
SentinelOne Singularity Complete vs Symantec Endpoint Security Logo
SentinelOne Singularity Complete vs Symantec Endpoint Security
Fortinet FortiClient vs Symantec Endpoint Security Logo
Fortinet FortiClient vs Symantec Endpoint Security
Cortex XDR by Palo Alto Networks vs Symantec Endpoint Security Logo
Cortex XDR by Palo Alto Networks vs Symantec Endpoint Security
Intercept X Endpoint vs Symantec Endpoint Security Logo
Intercept X Endpoint vs Symantec Endpoint Security
Trend Vision One Endpoint Security vs Symantec Endpoint Security Logo
Trend Vision One Endpoint Security vs Symantec Endpoint Security
Trellix Endpoint Security vs Symantec Endpoint Security Logo
Trellix Endpoint Security vs Symantec Endpoint Security
Kaspersky Endpoint Security for Business vs Symantec Endpoint Security Logo
Kaspersky Endpoint Security for Business vs Symantec Endpoint Security
Tanium vs Symantec Endpoint Security Logo
Tanium vs Symantec Endpoint Security
ESET Endpoint Protection Platform vs Symantec Endpoint Security Logo
ESET Endpoint Protection Platform vs Symantec Endpoint Security
BigFix vs Symantec Endpoint Security Logo
BigFix vs Symantec Endpoint Security
Check Point Harmony Endpoint vs Symantec Endpoint Security Logo
Check Point Harmony Endpoint vs Symantec Endpoint Security
VMware Carbon Black Endpoint vs Symantec Endpoint Security Logo
VMware Carbon Black Endpoint vs Symantec Endpoint Security
See all alternatives

Product Categories

Product Categories
Endpoint Protection Platform (EPP)

Popular Comparisons

Popular Comparisons
CrowdStrike Falcon vs Symantec Endpoint Security Logo
CrowdStrike Falcon vs Symantec Endpoint Security
Microsoft Defender for Endpoint vs Symantec Endpoint Security Logo
Microsoft Defender for Endpoint vs Symantec Endpoint Security
Cisco Secure Endpoint vs Symantec Endpoint Security Logo
Cisco Secure Endpoint vs Symantec Endpoint Security
SentinelOne Singularity Complete vs Symantec Endpoint Security Logo
SentinelOne Singularity Complete vs Symantec Endpoint Security
Fortinet FortiClient vs Symantec Endpoint Security Logo
Fortinet FortiClient vs Symantec Endpoint Security
Cortex XDR by Palo Alto Networks vs Symantec Endpoint Security Logo
Cortex XDR by Palo Alto Networks vs Symantec Endpoint Security
Intercept X Endpoint vs Symantec Endpoint Security Logo
Intercept X Endpoint vs Symantec Endpoint Security
Trend Vision One Endpoint Security vs Symantec Endpoint Security Logo
Trend Vision One Endpoint Security vs Symantec Endpoint Security
Trellix Endpoint Security vs Symantec Endpoint Security Logo
Trellix Endpoint Security vs Symantec Endpoint Security
Kaspersky Endpoint Security for Business vs Symantec Endpoint Security Logo
Kaspersky Endpoint Security for Business vs Symantec Endpoint Security
Tanium vs Symantec Endpoint Security Logo
Tanium vs Symantec Endpoint Security
ESET Endpoint Protection Platform vs Symantec Endpoint Security Logo
ESET Endpoint Protection Platform vs Symantec Endpoint Security
BigFix vs Symantec Endpoint Security Logo
BigFix vs Symantec Endpoint Security
Check Point Harmony Endpoint vs Symantec Endpoint Security Logo
Check Point Harmony Endpoint vs Symantec Endpoint Security
VMware Carbon Black Endpoint vs Symantec Endpoint Security Logo
VMware Carbon Black Endpoint vs Symantec Endpoint Security
See all alternatives
Related questions
  • 57
Symantec Endpoint vs. McAfee Complete Endpoint Protection: Technical Comparison Between Data Loss Protection Solutions
  • 6
Sophos Intercept X or Symantec End-User Endpoint Security - which is the better solution?
  • 5
What is the biggest difference between ESET Endpoint Security and Symantec Endpoint Protection?
  • 16
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
  • 58
Which offers better endpoint security - Symantec or Microsoft Defender?
  • 7
What are the pros and cons of Bitdefender GravityZone Ultra vs Symantec End-User Endpoint Security?
  • 7
Have you been experiencing any pain points with Symantec recently?
  • 2,720
What is the biggest difference between EPP and EDR products?
  • 94
Can Cylance be used with Symantec or Kaspersky endpoint solutions without conflict?
  • 121
When evaluating Endpoint Security, what aspect do you think is the most important to look for?