We performed a comparison between Kaspersky Endpoint Security for Business and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Kaspersky Endpoint Security for Business is commended for its extensive cross-platform protection, user-friendly interface, and compatibility with third-party software. Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. Kaspersky users requested improvements in security and stability. They also want better documentation, faster malware scanning, enhanced encryption, and improved remote management. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities.
Service and Support: Users say that Kaspersky’s support is helpful and responsive, whether it comes from resellers, partners, or the vendor. Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support.
Ease of Deployment: Some reported that Kaspersky Endpoint Security for Business is straightforward to setup, while others find it more complex and time-consuming. Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment.
Pricing: Users gave mixed feedback on the price of Kaspersky Endpoint Security for Business. Some found it reasonable while others thought it was expensive. The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable.
ROI: Our reviewers said that Kaspersky Endpoint Security for Business has proven to be a solid investment. Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment.
"The product detects and blocks threats and is more proactive than firewalls."
"The price is low and quite competitive with others."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Fortinet is very user-friendly for customers."
"The stability is very good."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"This solution is stable."
"Kaspersky Endpoint Security for Business detects malware and is easy to configure."
"I like how it protects the network and all the endpoints."
"The security and vulnerability assessment features are valuable."
"It has improved our performance and deployment."
"The product is quite scalable."
"Overall, the product is quite flexible."
"It has many features, like deploying a package to many clients, an MDM solution, etc."
"It just works. We have a console, and I can see it at a glance. I don't have any problems with it at all."
"It seems to be user-friendly. Our users seem to like it for the most part."
"If there is exposure, we need to investigate the source of the attack, e.g., whether it came from the network or externally. We view the firewall logs, and if there has been exposure, then we use the Application Isolation feature. When there is an attack with on-prem, that system will go into isolation mode, removing connectivity to other internal systems. We also restrict the WLAN part to avoid that system broadcasting to other networks."
"The initial setup is very simple and straightforward."
"The anti-virus and firewall policies are the most valuable features of this solution."
"The solution offers very good security features and is comparable to Sophos."
"It is very easy to managing everything in relation to the implementation and processing. The initial setup is very easy."
"Symantec End-User Endpoint Security is scalable."
"The SIEM could be improved."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"We'd like to see more one-to-one product presentations for the distribution channels."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"Making the portal mobile friendly would be helpful when I am out of office."
"FortiEDR can be improved by providing more detailed reporting."
"The performance of our machines tended to slow down under Kaspersky. That definitely needs to be addressed. I remember I had a pretty good Dell Notebook, and this product slowed it down quite a bit."
"We have zero-day detection of malware but it cannot detect other types of unknown intrusions."
"The installation is technical. You need to be certified."
"It would be beneficial to have more robust cloud management capabilities for Endpoint."
"The solution needs to lower its pricing."
"It is expensive, it could be cheaper, so I think the solution's pricing could be better."
"I would like to see better reporting."
"We find that the solution uses up too much RAM and can slow down machines."
"After selling this product, what we have observed is that the system gets slower, which is a major issue."
"They lack the visibility you get in a heuristical, artificial, AI type of product, like a next-gen antivirus."
"One suggestion I have for both regular and mobile would be to collect all the information about installed software, such as versions, and give that information to the manager to help with software management. That would be a huge advantage for everyone who administers these tools."
"Symantec needs to develop some reporting features and notifications. For instance, if the server is not on or it's shut down. There should also be time-based USB control."
"The malware and ransomware protections could be improved, which was ultimately the reason why I stopped using the solution."
"The solution has become quite complicated since Broadcom acquired Symantec, and we no longer sell it or try not to sell it."
"The reporting function needs to be more user friendly in general."
"We are not satisfied with this solution. It needs a lot of improvements. It doesn't detect the most recent malware and unknown threats. With most of the users working from home these days, there is also a need for some extra security layer. That's why we are thinking of going for a better solution that will take care of all of our endpoints and work from home situation. Symantec also has to work on EDI technology. Vendors like Palo Alto and Cisco are coming with their own intelligence and cloud infrastructure in which unknown threats are regularly watched and monitored, and they are reported to the admin."
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Kaspersky Endpoint Security for Business is ranked 12th in Endpoint Protection Platform (EPP) with 111 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews. Kaspersky Endpoint Security for Business is rated 8.0, while Symantec Endpoint Security is rated 7.6. The top reviewer of Kaspersky Endpoint Security for Business writes "Easy to setup, stable and good security use cases". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Kaspersky Endpoint Security for Business is most compared with Microsoft Defender for Endpoint, Fortinet FortiClient, CrowdStrike Falcon, ESET Endpoint Protection Platform and Trend Micro Apex One, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks. See our Kaspersky Endpoint Security for Business vs. Symantec Endpoint Security report.
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