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Intercept X Endpoint vs Symantec Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Intercept X Endpoint offers strong threat protection with cost-effectiveness, noted for improving network security and delivering positive ROI.
Sentiment score
7.3
Symantec Endpoint Security provides cost-effective protection, reducing downtime and boosting reputation with high detection rates and automated processes.
 

Customer Service

Sentiment score
6.6
Intercept X Endpoint's customer service is mixed, with varied response times and challenges in Iran due to sanctions.
Sentiment score
7.9
Symantec Endpoint Security's customer service is praised but has varied feedback, citing slower response since Broadcom's takeover.
Technical support from Sophos is rated as nine out of ten, which represents high quality.
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
 

Scalability Issues

Sentiment score
7.7
Intercept X Endpoint is scalable, easily expanding across various organizations, supporting both cloud and on-premise setups with minimal resources.
Sentiment score
7.9
Symantec Endpoint Security is highly scalable and adaptable for diverse industries, though smaller deployments may face complexity.
 

Stability Issues

Sentiment score
8.0
Intercept X Endpoint is highly stable, reliable, minimally glitchy, seamlessly integrates, receiving generally high satisfaction ratings.
Sentiment score
8.7
Symantec Endpoint Security is generally stable and reliable, despite occasional update issues and concerns post-Broadcom acquisition.
 

Room For Improvement

Intercept X Endpoint needs improvements in user management, integration, support, and performance, with high cost and deployment challenges.
Symantec Endpoint Security needs better detection, lower resource use, simpler management, improved support, and competitive pricing for broader adoption.
I would inquire why it is not sold directly to end users.
Device management is not very good and I am not enabling it in my organization due to security reasons.
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
 

Setup Cost

Intercept X Endpoint's pricing is mid-range, flexible, and justified by features, offering corporate rates, multi-year plans, and discounts.
Symantec Endpoint Security is priced reasonably but higher, with value appreciated; discounts and licensing structures affect overall costs.
The pricing of Intercept X Endpoint is a bit high.
The pricing is very low compared to other companies like SentinelOne and others.
I rate the pricing, setup cost, and licensing around nine out of ten.
 

Valuable Features

Intercept X Endpoint excels in machine learning, ransomware protection, ease of use, and offers robust threat detection.
Symantec Endpoint Security provides comprehensive threat protection and easy management, supporting multiple platforms with real-time updates and scalability.
Intercept X Endpoint has been stable, and I appreciate the centralized management and the reporting feature.
Symantec Endpoint Security offers many valuable features, such as file explosion, application learning, DLP, injection detection, and EDR solutions for traffic control.
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
 

Categories and Ranking

Intercept X Endpoint
Ranking in Endpoint Protection Platform (EPP)
7th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
103
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), ZTNA (9th), Managed Detection and Response (MDR) (8th), Extended Detection and Response (XDR) (11th), Ransomware Protection (3rd)
Symantec Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
11th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
142
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of Intercept X Endpoint is 2.2%, down from 5.8% compared to the previous year. The mindshare of Symantec Endpoint Security is 4.2%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Q&A Highlights

UM
Aug 31, 2021
 

Featured Reviews

Khandokar Rabbi - PeerSpot reviewer
Used for endpoint security, ransomware protection, virus protection, and server security
Intercept X Endpoint is deployed on the cloud in our organization. Previously, we had two ransomware attacks when we were using Kaspersky as an endpoint security. We didn't face any ransomware attacks after using Intercept X Endpoint for endpoint security. Intercept X Endpoint has simplified our malware detection. Since we have already implemented the policies in the cloud, all the malware is automatically detected. The solution also detects and removes new malware that can also come from the cloud AI engine. Integrating Intercept X Endpoint with our current security infrastructure was very easy. In my opinion, Sophos is a better solution because we are using Sophos endpoint security and network security. These two things sync with each other and monitor the packets and network traffic. No other vendor has simultaneous devices to check everything. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.
PedroSoares - PeerSpot reviewer
Helps us block ports, like TCP and UDP, and we don't need to use Active Directory GPOs to block anything
One suggestion I have for both regular and mobile would be to collect all the information about installed software, such as versions, and give that information to the manager to help with software management. That would be a huge advantage for everyone who administers these tools. For example, EDR gives me some applications with a version linked to a CVE or a MITRE attack. That's really interesting, But we don't know about other software that is installed and that means we need to install and use other software on the workstation to collect that information. If Symantec could do that, it would help managers improve their security, as they would know all the software installed on each device. Because Symantec is already installed on a workstation, it would not be difficult for the agent to collect information about the software installed. It wouldn't need to do anything other than collect and share the information. That would be a huge advantage for the administrator. The more information we have about a device, the more secure we can make it. For example, there are types of software that can open a port that an attacker can use. If we know that such software is installed, we could just act before something happens. If Symantec could collect that software information, it would be amazing.
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Answers from the Community

UM
Aug 31, 2021
Aug 31, 2021
Having used both I'd go with something other than either of these two solutions. Both deep dive onto your local computers making them impossible to remove, Should the need arise you'll end up having to reimage equipment to fully remove the products. Bloated and they dig their hands into everything on the local machines. If these are your only two choices, then go with Sophos as it's a MUCH be...
2 out of 5 answers
reviewer1644681 - PeerSpot reviewer
Aug 20, 2021
I would recommend going with Sophos Intercept X Advance. Additionally if you invest in Sophos XG/XGS Firewall, you can avail the benfit of Sophos Synchronized Security wherein the Firewall and Intercept X Advanced share the threat intelligence and provide a comprehensive cover with single window management using Sophos Central.
EB
Aug 26, 2021
Hi @Mohamed Y Ahmed , @Cliff Matonda, @Jeevan Kumar and @Mostafa ​ , What would be your advice?​​
 

Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
6%
Government
6%
Financial Services Firm
6%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
The pricing is a little bit higher than that of other solutions.
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
 

Also Known As

Sophos Intercept X
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Learn More

 

Overview

 

Sample Customers

Flexible Systems
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Find out what your peers are saying about Intercept X Endpoint vs. Symantec Endpoint Security and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.