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Symantec Endpoint Security vs Trellix Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Symantec Endpoint Security provides cost-effective protection, reducing downtime and boosting reputation with high detection rates and automated processes.
Sentiment score
9.2
Trellix Endpoint Security delivers strong ROI, cost savings, and effective protection, especially for firms with smaller security teams.
We have observed tremendous return on investment after implementing Trellix Endpoint Security as it is a more cost-effective solution compared to other products.
 

Customer Service

Sentiment score
7.9
Symantec Endpoint Security's customer service is praised but has varied feedback, citing slower response since Broadcom's takeover.
Sentiment score
7.7
Trellix Endpoint Security's customer service is praised for skill and responsiveness, yet varies in regional consistency and escalation processes.
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
I would rate their customer service nine out of ten.
The response time is a notable issue.
 

Scalability Issues

Sentiment score
7.9
Symantec Endpoint Security is highly scalable and adaptable for diverse industries, though smaller deployments may face complexity.
Sentiment score
7.7
Trellix Endpoint Security efficiently scales for organizations globally, receiving high ratings for flexibility and ease in diverse environments.
I would rate the scalability of the solution as a six out of ten, indicating some challenges due to downtime requirements.
Trellix Endpoint Security is scalable.
 

Stability Issues

Sentiment score
8.7
Symantec Endpoint Security is generally stable and reliable, despite occasional update issues and concerns post-Broadcom acquisition.
Sentiment score
8.2
Trellix Endpoint Security is stable, reliable, and efficient, though performance may vary with outdated versions or resource constraints.
I would rate its stability as nine out of ten.
 

Room For Improvement

Symantec Endpoint Security needs better detection, lower resource use, simpler management, improved support, and competitive pricing for broader adoption.
Trellix Endpoint Security needs improvements in speed, interface, resource use, technical support, and compatibility with Mac and Linux.
Device management is not very good and I am not enabling it in my organization due to security reasons.
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
What needs improvement in Trellix Endpoint Security is the reduction of resource consumption by the scanning feature.
Artificial intelligence also requires improvement to further enhance the product.
 

Setup Cost

Symantec Endpoint Security is priced reasonably but higher, with value appreciated; discounts and licensing structures affect overall costs.
Trellix Endpoint Security offers flexible licensing with competitive prices, value-for-money, and discounts, appealing to enterprises.
The pricing is very low compared to other companies like SentinelOne and others.
I rate the pricing, setup cost, and licensing around nine out of ten.
Trellix Endpoint Security is cost-effective and provides excellent value for money.
The license costs are very reasonable, around 1,000 to 1,200 rupees per year.
 

Valuable Features

Symantec Endpoint Security provides comprehensive threat protection and easy management, supporting multiple platforms with real-time updates and scalability.
Trellix Endpoint Security offers centralized management, advanced threat prevention, and seamless integration providing robust, scalable protection without system performance compromise.
Symantec Endpoint Security offers many valuable features, such as file explosion, application learning, DLP, injection detection, and EDR solutions for traffic control.
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
Trellix Endpoint Security is a proven, robust, and cost-effective solution that protects the organization from different types of ransomware and attacks.
The most valuable features of Trellix Endpoint Security include its protection capabilities such as DNS and endpoint security, DNS threat prevention, as well as advanced threat prevention.
 

Categories and Ranking

Symantec Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
12th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
142
Ranking in other categories
No ranking in other categories
Trellix Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
9th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
99
Ranking in other categories
Extended Detection and Response (XDR) (14th)
 

Mindshare comparison

As of March 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Symantec Endpoint Security is 4.0%, down from 4.9% compared to the previous year. The mindshare of Trellix Endpoint Security is 3.1%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Q&A Highlights

it_user570909 - PeerSpot reviewer
Apr 27, 2017
 

Featured Reviews

Hakeem_Abdulkareem - PeerSpot reviewer
The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated
Symantec's application security module needs some improvement. You need to create a lot of fingerprints for application security. For instance, let's say I have different brands of ATMs in my environment, like Wincor and NCR. I use GRG to deploy an application control to whitelist some applications. I have to get the exact image of the different models of ATMs. When I tested in the past, some machines would not connect to the server without that. Only the approved software on the ATM should run. Anything outside that should not even come up at all. We did this so that an outside person doesn't introduce malicious software to the ATM. That's the essence of locking down with application control. Using Symantec for application control has been hectic, so I use Carbon Black to do the lockdown. Checking that data security will work fine with Carbon Black. Carbon Black worked fine. Setting up approval in Carbon Black works differently than Symantec. In Symantec, we first need the fingerprints of the applications running underneath. Before setting up Carbon Black, you first install the agent, allowing it to learn the environment. It will analyze all the software's behavior and provide recommendations for what should be allowed. It's more straightforward, whereas configuring application control in Symantec is a bit cumbersome.
AhmedEl-Tayeb - PeerSpot reviewer
Good user behavioral analysis and helpful patching but needs better support services
Some of our products have a first and second line owned by us. We are giving support services to the customers instead of the vendor. Some other products are supported directly by the technology vendor, however. Technical support from the vendor is very bad. Usually, when the customer submits a ticket, they put a severity level on the case. Whenever the case is very important, and there is a real malfunction in the product on the customer side, and there is something down that needs someone to have a look immediately, it takes more time than it should to even engage with the customer. When someone has to contact the customer and have a remote session within the customer environment, they sometimes lack in terms of communication with the customer. The support centers are located in the East and not all have an acceptable level of English in order to communicate directly with the customer.
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Answers from the Community

it_user570909 - PeerSpot reviewer
Apr 27, 2017
Apr 27, 2017
Hello Santosh, our CEB (Complete Endpoint Protection - Business) Suite has encryption and 2 next gen features (Real Protect and Dynamic Application Containment, DAC for short). Here is more info to reference: https://www.mcafee.com/us/products/endpoint-protection/index.aspx I hope this helps.
2 out of 13 answers
it_user477966 - PeerSpot reviewer
Dec 15, 2016
Hi, I never use that software. Saludos. Byron Oña Asistente de Sistemas - Departamento ITT [cid:image001.jpg@01CCCAB8.D3EAB7B0]ADC&HAS Management Ecuador S.A. Telef: (593 2) 3954-300 Ext. 2758 Email: byron.ona@adc-has.com [cid:image002.jpg@01CCCAB8.D3EAB7B0] De: Ariel Lindenfeld from IT Central Station [mailto:site-admin@itcentralstation.com] Enviado el: jueves, 15 de diciembre de 2016 12:19 Para: Byron Oña Asunto: Seeking expertise in Data Loss Protection Hi, Can you help out a colleague with the following question about Data Loss Protection: ----- Symantec Endpoint vs. McAfee Complete Endpoint Protection: Technical Comparison Between Data Loss Protection Solutions I'm looking for a technical comparison between these products. I would like it to include information about features, limitations, system requirements and costs? ----- Please reply to this email with your response or post your answer here. User's background: User at a tech services company with 1000+ employees You've been a member of IT Central Station since July 2016. In a market full of vendor hype, we provide free connections between real users of Data Loss Protection to share advice and make better buying decisions. Thanks for being part of the community, Ariel Lindenfeld Community Director, IT Central Station IT Central Station 244 Fifth Avenue New York, NY 10001 (646) 328-1944 um-nqn 159322 To change notifications, please visit your subscription page or unsubscribe completely from similar emails. gitbdelN1k0T0xsT25wWWF2SjhRK1BNYnZLcnU2WUZnNVBKU2VNYitxTDVDWnNVK3lTQnRVL2hURlBmMlFWYXM3Slp3Ky0tN3gzWkNtSm5ENVpKNDU0WVF3UUJVQT09--338af0f0b06b28f107b0a5109b050c4aa0d06b8dgitbdel Powered by Trend Micro ISMVA Email Scanner ADC-HAS & Quiport
it_user474720 - PeerSpot reviewer
Dec 15, 2016
Unfortunately no I can’t for these particular products.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Government
7%
Educational Organization
44%
Government
9%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
What is your experience regarding pricing and costs for McAfee Endpoint Security?
The license costs are very reasonable, around 1,000 to 1,200 rupees per year.
 

Also Known As

Symantec EPP, Symantec Endpoint Protection (SEP)
McAfee Endpoint Security, McAfee Endpoint Protection, Intel Security Total Protection for Endpoint, McAfee Complete Endpoint Protection
 

Overview

 

Sample Customers

Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
inHouseIT, Seagate Technology
Find out what your peers are saying about Symantec Endpoint Security vs. Trellix Endpoint Security and other solutions. Updated: January 2025.
841,004 professionals have used our research since 2012.