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Symantec Endpoint Security vs Trellix Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
12th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
142
Ranking in other categories
No ranking in other categories
Trellix Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
9th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
98
Ranking in other categories
Extended Detection and Response (XDR) (13th)
 

Mindshare comparison

As of February 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Symantec Endpoint Security is 4.0%, down from 5.0% compared to the previous year. The mindshare of Trellix Endpoint Security is 3.2%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Q&A Highlights

it_user570909 - PeerSpot reviewer
Apr 27, 2017
 

Featured Reviews

Hakeem_Abdulkareem - PeerSpot reviewer
The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated
Symantec's application security module needs some improvement. You need to create a lot of fingerprints for application security. For instance, let's say I have different brands of ATMs in my environment, like Wincor and NCR. I use GRG to deploy an application control to whitelist some applications. I have to get the exact image of the different models of ATMs. When I tested in the past, some machines would not connect to the server without that. Only the approved software on the ATM should run. Anything outside that should not even come up at all. We did this so that an outside person doesn't introduce malicious software to the ATM. That's the essence of locking down with application control. Using Symantec for application control has been hectic, so I use Carbon Black to do the lockdown. Checking that data security will work fine with Carbon Black. Carbon Black worked fine. Setting up approval in Carbon Black works differently than Symantec. In Symantec, we first need the fingerprints of the applications running underneath. Before setting up Carbon Black, you first install the agent, allowing it to learn the environment. It will analyze all the software's behavior and provide recommendations for what should be allowed. It's more straightforward, whereas configuring application control in Symantec is a bit cumbersome.
AhmedEl-Tayeb - PeerSpot reviewer
Good user behavioral analysis and helpful patching but needs better support services
Some of our products have a first and second line owned by us. We are giving support services to the customers instead of the vendor. Some other products are supported directly by the technology vendor, however. Technical support from the vendor is very bad. Usually, when the customer submits a ticket, they put a severity level on the case. Whenever the case is very important, and there is a real malfunction in the product on the customer side, and there is something down that needs someone to have a look immediately, it takes more time than it should to even engage with the customer. When someone has to contact the customer and have a remote session within the customer environment, they sometimes lack in terms of communication with the customer. The support centers are located in the East and not all have an acceptable level of English in order to communicate directly with the customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Symantec Endpoint Security is the protection of our systems."
"There are no issues with scalability."
"It is very easy to managing everything in relation to the implementation and processing. The initial setup is very easy."
"The solution offers very good security features and is comparable to Sophos."
"The solution is completely scalable."
"It is a stable product."
"The fact that it has centralized management is the most valuable feature."
"We are using it on 1,600 computers. All the systems and servers are protected with the Symantec solution. Our environment has an uptime of 99.9% because we never had any attack or issue related to viruses. There is zero downtime."
"The most valuable features are reporting from the ePO console and the advanced threat protection (ATP)."
"We like the management of the ePO, and we like the management console."
"The manageability of the product itself is its most valuable aspect. You have the underlying EPO, and on top of it, you can deploy the various components as you require. This is unlike other solutions like Symantec where you have to deploy everything or nothing. With this solution, you can choose to only deploy antivirus or only deploy a firewall, or only something else. I choose the components and that deployment is done through EPO. It makes manageability very flexible."
"The product is easy to use."
"The solution includes a good combination of features for both signature and signature-less."
"When Intel acquired McAfee they worked on the protocol so that all vendors can work on the same platform. It's a very big improvement in McAfee. All McAfee products talk to each other. Other vendor's products can join this platform as well so it makes it more powerful on the enterprise side for McAfee."
"Tech support is responsive. They're good, the very best."
"The solution provides a data view of the Alpha systems with Trellix installs and makes small changes to the central management console. Nothing on the endpoints themselves works, but it focuses more on the management side."
 

Cons

"The virus definitions could be updated more frequently."
"Since the division of the company, we have experienced a lack of support."
"Automation of tasks should be improved on SEPM. It is currently manual, and we should be able to automate installation and deployment from the client side."
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"Symantec isn't good in terms of updating customers about updates. You'd normally have to search it out. Sometimes, the update process for the administration and management console can be a bit intimidating, and it can be quite inconvenient to get the updates. That's because when you have to do the update, you have to update the management console, and then you need to update the clients. Their application that's installed on desktops and servers needs to go hand in hand with the management console. Sometimes, it's a bit unwieldy to see that process through."
"The detection and response can always be improved."
"Managements' number one item on the "Wish List" would have to do with the real-time scan of external media inserted into any client."
"We are not satisfied with this solution. It needs a lot of improvements. It doesn't detect the most recent malware and unknown threats. With most of the users working from home these days, there is also a need for some extra security layer. That's why we are thinking of going for a better solution that will take care of all of our endpoints and work from home situation. Symantec also has to work on EDI technology. Vendors like Palo Alto and Cisco are coming with their own intelligence and cloud infrastructure in which unknown threats are regularly watched and monitored, and they are reported to the admin."
"The solution needs to improve its virtual patching capabilities. One area where it could improve is by offering a patch management solution bundled with its security products. This would make it even more competitive against solutions like Kaspersky that offer this feature."
"Support-wise they need to be better."
"We experienced some bad behavior when we first installed the product. The system also starts slowly in some instances. If for some reason this solution crashes, we could lose all our data."
"It would be helpful if the controlling of connections coming to the PC could be done from McAfee's side so that we can block those connections."
"Patch management is unavailable"
"The tool could provide more advanced protection."
"While we are pleased with the endpoint solution, there should also be a separate one for the firewall."
"We have had some of our clients not happy with McAfee Endpoint Security because it blocks some of the applications they are trying to use. They should make it easier to unblock applications."
 

Pricing and Cost Advice

"We pay our licensing fees on a yearly basis, and everything is included in that price."
"Its price is fair."
"The pricing is a little bit more expensive than other competitors, if you compare it to Kaspersky, for example, or McAfee."
"They're on the reasonable side. They are at mid-level. They're not too expensive as compared to their competitors. They're also not too cheap. In terms of price structure, hopefully, they could do a subscription."
"When comparing this solution to others in the current market it is expensive."
"What we have paid for this product is good value for the work and the services that they are providing to us."
"The pricing is pretty much at the market standard... Symantec is not that cheap and it's not that expensive compared to CrowdStrike. I would put them in the 'middle block.'"
"I rate the product's pricing a six out of ten."
"Compared to Bitdefender, Trellix Endpoint Security is more expensive, but considering it comes with DLP, the solution's price is fine."
"The pricing is more or less the same as the other tools in the market."
"The price of McAfee is pretty similar to Symantec, and there are no costs in addition to the standard licensing fees."
"It is reasonably priced."
"Trellix Endpoint Security is neither a cheap nor an expensive solution."
"I rate Trellix Endpoint Security a nine out of ten for pricing."
"It is not that expensive. There is no additional cost. We got the entire bundle together."
"There is a one-year and a three-year license available for this solution, we are currently on a three-year license."
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Answers from the Community

it_user570909 - PeerSpot reviewer
Apr 27, 2017
Apr 27, 2017
Hello Santosh, our CEB (Complete Endpoint Protection - Business) Suite has encryption and 2 next gen features (Real Protect and Dynamic Application Containment, DAC for short). Here is more info to reference: https://www.mcafee.com/us/products/endpoint-protection/index.aspx I hope this helps.
2 out of 13 answers
it_user477966 - PeerSpot reviewer
Dec 15, 2016
Hi, I never use that software. Saludos. Byron Oña Asistente de Sistemas - Departamento ITT [cid:image001.jpg@01CCCAB8.D3EAB7B0]ADC&HAS Management Ecuador S.A. Telef: (593 2) 3954-300 Ext. 2758 Email: byron.ona@adc-has.com [cid:image002.jpg@01CCCAB8.D3EAB7B0] De: Ariel Lindenfeld from IT Central Station [mailto:site-admin@itcentralstation.com] Enviado el: jueves, 15 de diciembre de 2016 12:19 Para: Byron Oña Asunto: Seeking expertise in Data Loss Protection Hi, Can you help out a colleague with the following question about Data Loss Protection: ----- Symantec Endpoint vs. McAfee Complete Endpoint Protection: Technical Comparison Between Data Loss Protection Solutions I'm looking for a technical comparison between these products. I would like it to include information about features, limitations, system requirements and costs? ----- Please reply to this email with your response or post your answer here. User's background: User at a tech services company with 1000+ employees You've been a member of IT Central Station since July 2016. In a market full of vendor hype, we provide free connections between real users of Data Loss Protection to share advice and make better buying decisions. Thanks for being part of the community, Ariel Lindenfeld Community Director, IT Central Station IT Central Station 244 Fifth Avenue New York, NY 10001 (646) 328-1944 um-nqn 159322 To change notifications, please visit your subscription page or unsubscribe completely from similar emails. gitbdelN1k0T0xsT25wWWF2SjhRK1BNYnZLcnU2WUZnNVBKU2VNYitxTDVDWnNVK3lTQnRVL2hURlBmMlFWYXM3Slp3Ky0tN3gzWkNtSm5ENVpKNDU0WVF3UUJVQT09--338af0f0b06b28f107b0a5109b050c4aa0d06b8dgitbdel Powered by Trend Micro ISMVA Email Scanner ADC-HAS & Quiport
it_user474720 - PeerSpot reviewer
Dec 15, 2016
Unfortunately no I can’t for these particular products.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Government
7%
Educational Organization
44%
Government
9%
Computer Software Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
What is your experience regarding pricing and costs for McAfee Endpoint Security?
The license costs are very reasonable, around 1,000 to 1,200 rupees per year.
 

Also Known As

Symantec EPP, Symantec Endpoint Protection (SEP)
McAfee Endpoint Security, McAfee Endpoint Protection, Intel Security Total Protection for Endpoint, McAfee Complete Endpoint Protection
 

Overview

 

Sample Customers

Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
inHouseIT, Seagate Technology
Find out what your peers are saying about Symantec Endpoint Security vs. Trellix Endpoint Security and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.