Symantec Endpoint Security and Trellix Endpoint Security are two robust solutions in endpoint protection. Trellix appears to have the upper hand due to its advanced features and positive user feedback despite higher pricing.
Features: Symantec Endpoint Security includes comprehensive threat detection, centralized management, and effective malware protection. Trellix Endpoint Security provides advanced analytics, proactive threat intelligence, and adaptive security architecture, offering more innovative capabilities.
Room for Improvement: Symantec Endpoint Security could use performance optimization, a more intuitive configuration process, and better user interface design. Trellix Endpoint Security should enhance integration with third-party tools, improve customer support responsiveness, and streamline its documentation.
Ease of Deployment and Customer Service: Symantec Endpoint Security is noted for its straightforward deployment and responsive customer service. Trellix Endpoint Security has a steeper learning curve but is supported by thorough documentation and reliable performance, closing the deployment gap over time.
Pricing and ROI: Symantec Endpoint Security's setup costs are generally moderate, with good ROI reported by users. Trellix Endpoint Security, despite higher initial costs, delivers strong ROI due to its superior feature set, justifying its pricing through advanced security capabilities compared to Symantec's economical approach.
Symantec Endpoint Security filled gaps in our toolset, particularly with the ability to control network firewall on hosts remotely, which was greatly appreciated.
Clients appreciate the solution’s customization capabilities and ongoing product improvements.
We have observed tremendous return on investment after implementing Trellix Endpoint Security as it is a more cost-effective solution compared to other products.
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
There is no support in the German language, which is a problem for many public tenders.
I would rate their customer service nine out of ten.
The response time is a notable issue.
Some engineers are knowledgeable.
Symantec Endpoint Security is quite scalable, and it is very important for large clients.
Trellix Endpoint Security is scalable.
I would rate the scalability of the solution as a six out of ten, indicating some challenges due to downtime requirements.
I have encountered issues where I had to uninstall and reinstall the product on end users' computers to view the logs again.
I would rate the stability of Trellix Endpoint Security as near perfect, close to ten out of ten.
I would rate its stability as nine out of ten.
It is cumbersome to use, particularly in handling firewall management.
Device management is not very good and I am not enabling it in my organization due to security reasons.
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
Improvements are needed in forensic analytics to detect specific vulnerabilities.
The product does not seem to be cloud-native.
What needs improvement in Trellix Endpoint Security is the reduction of resource consumption by the scanning feature.
It seems to be half the cost or more affordable than other solutions.
I rate the pricing, setup cost, and licensing around nine out of ten.
Symantec Endpoint Protection and Symantec Endpoint Security Enterprise are quite affordable, with Symantec Endpoint Security Complete costing about four times the Endpoint Protection price, still comparable to other EDR products.
Trellix Endpoint Security is cost-effective and provides excellent value for money.
The license costs are very reasonable, around 1,000 to 1,200 rupees per year.
One important feature is the EDR function, necessary for many public customers due to upcoming laws in Germany, which is available through Symantec Endpoint Security Complete.
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
A valuable feature of Symantec Endpoint Security is the ability to remotely isolate a computer from the network if it's compromised, either physically or digitally.
Trellix Endpoint Security is a proven, robust, and cost-effective solution that protects the organization from different types of ransomware and attacks.
Including options like Application Control (formerly Solidcore), integrated monitoring, change control, DLP, and advanced threat protection, the solution offers comprehensive security.
The product does not seem to be cloud-native and there are issues with automating it.
Symantec Endpoint Security is a robust and reliable product that provides complete protection against viruses, malware, Trojans, and malicious files. It offers application and device control, ease of use in deploying and updating, a central control console, stability, scalability, auto-discovery capabilities, patch management, endpoint detection and response capabilities, intrusion detection module.
The Symantec Global Intelligence Network (GIN) provides threat intelligence and detection across endpoints, email, and web traffic. It has helped organizations reduce downtime, increase productivity, and improve security posture. Symantec Endpoint Security is easy to use, has a flexible administration, and offers more value than expected.
Trellix Endpoint Security provides aggressive robust protection for every endpoint in an enterprise organization. Trellix uses dynamic threat intelligence and mounts a superb defense across the complete threat lifecycle. This solution will keep your organization more secure and resistant to any possible threat of risks. Trellix offers an amalgamated suite of next-generation endpoint security tools. These tools give users the benefit of machine learning, intuitive intelligence, and greater assistance to ensure their networks are being protected non-stop against threats - potential or realized - and can stop attacks before they happen. Trellix uses MDR (managed detection and response) and XDR (extended detection and response) to give users a comprehensive endpoint security solution.
Trellix Endpoint Security Benefits
Trellix Endpoint Security Top Features
Reviews from Real Users
“It has a great console. We can manage everything from the central console and it is very easy. Every year we are getting the benefits of legacy also. It's easy to set up.” - S Fazlul H., IT Lead Engineer, Information Technology at Banglalink
“There is a new feature where you can set thresholds for all the CPU consumption allowing for no consumption on the servers when the scans happen. It is a separate plugin or addon, and if we have it on all the virtual machines it automatically checks the resources, and based on that, it will schedule the scans. That is something that I have not seen in other antivirus solutions, such as Symantec.” - Sabari K. Senior Engineer at a comms service provider
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