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Microsoft Defender for Endpoint vs Trend Micro Deep Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.6
Microsoft Defender for Endpoint's support is generally reliable, with mixed reviews on response time and resolution quality.
Sentiment score
8.3
Trend Micro Deep Security's support is generally praised for responsiveness and expertise, but some issues with delays and case management persist.
Due to our size, we don't have access to direct technical support, but the knowledge base, Microsoft Learn, and the articles available are really good.
I rate Microsoft support 10 out of 10.
The level-one support seems disconnected from subject matter experts.
 

Room For Improvement

Sentiment score
4.6
Users criticize Microsoft Defender for Endpoint's complex interface, limited integration, and request enhancements in analytics, protection, and support.
Sentiment score
5.6
Trend Micro Deep Security users desire better integration, support, pricing, and features like improved reporting and hybrid cloud control.
Repeated interactions are necessary due to Level One's lack of tools and knowledge, hindering efficient problem-solving and negatively impacting our experience with Microsoft support.
We have multiple endpoints, and we want to look for signals across tenants.
An additional feature that could be included in the next release is free Copilot.
 

Scalability Issues

Sentiment score
7.6
Microsoft Defender for Endpoint offers scalable integration and cloud-based management, but customization may need extra tools in complex settings.
Sentiment score
7.7
Trend Micro Deep Security is versatile and scalable, handling various enterprise sizes, though costs and scaling limitations exist.
We managed to scale it out in a short amount of time, with two months of planning and three months of implementation on 10,000 computers.
Defender's scalability is phenomenal, and it's going to be one of the keys to resolving issues for the SOC.
It's pretty easy to scale with Microsoft, as they make it easy if you look into the documentation.
 

Setup Cost

Sentiment score
6.1
Microsoft Defender for Endpoint offers flexible, cost-effective pricing, especially in E5 bundles, adapting to various enterprise licensing needs.
Sentiment score
4.3
Trend Micro Deep Security's pricing is viewed as high but competitive, with flexible options and varying user affordability opinions.
Given our extensive Microsoft licensing, transitioning to Defender for Endpoint did not affect licensing costs.
The pricing, setup, and licensing were very easy and simple.
 

Stability Issues

Sentiment score
7.9
Microsoft Defender for Endpoint is stable, integrates well with Windows, but occasionally has configuration and memory issues.
Sentiment score
8.3
Trend Micro Deep Security is highly stable, though specific configurations may cause minor issues, generally scoring 7-10 for reliability.
Defender for Endpoint is extremely stable.
I haven't seen any outages with Microsoft.
I rate Defender 10 out of 10 for stability.
 

Valuable Features

Sentiment score
8.0
Microsoft Defender for Endpoint provides comprehensive cybersecurity with seamless integration, robust threat analytics, and efficient management across platforms without performance impact.
Sentiment score
7.3
Trend Micro Deep Security provides comprehensive, scalable protection with agentless options, cloud integration, and supports virtual environments for large organizations.
Defender for Endpoint's coverage across different platforms in our environment is pretty good. We have devices running Linux, Mac OS, Windows, iOS, and Android. It covers all of them.
Attack surface reduction and limiting attack surface vectors are valuable features.
The notification and reporting features are most valuable because we are part of a compliance project, and maintaining SOC 2 compliance is critical.
 

Categories and Ranking

Microsoft Defender for Endp...
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
190
Ranking in other categories
Endpoint Protection Platform (EPP) (1st), Advanced Threat Protection (ATP) (2nd), Anti-Malware Tools (1st), Endpoint Detection and Response (EDR) (2nd), Microsoft Security Suite (6th)
Trend Micro Deep Security
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
88
Ranking in other categories
Virtualization Security (1st), Cloud and Data Center Security (7th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Microsoft Defender for Endpoint is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 11.5%, down 15.9% compared to last year.
Trend Micro Deep Security, on the other hand, focuses on Virtualization Security, holds 42.3% mindshare, up 41.4% since last year.
Endpoint Protection Platform (EPP)
Virtualization Security
 

Featured Reviews

Sudhen Swami - PeerSpot reviewer
Easy to update with good protection and a useful cloud portal
We've mainly used it for endpoints. However, we've also used it for DLP as well. We're also in the process of implementing it for cloud and identity as well. However, it's very good for endpoints, and that's our main focus. The malware protection is good. The visibility it provides is very useful. We can combine visibility with wider security features and alerts around malware, misconfiguration, or any other kinds of threats. The cloud portal is quite good. From there, we are able to see alerts and have colleagues review issues and monitor to see if any patterns arise. It's serving us quite well overall. It allows us to look at other items, like application and browser control. It helps us prioritize threats. We have a process in place now where we can review issues and remediate them effectively. We have been able to integrate a variety of Microsoft security products together. We use Azure AD, for example, and we've begun to implement DLP, among other items. We're looking at labeling and tagging and will expand into that soon. Defender has more stringent system requirements than, for example, Check Point. So when we implemented the Check Point Endpoint agent, that solution didn't mind what version of Windows you were using. When we moved to Defender, Defender had certain system prerequisites that had to be met. So we had to make sure that we're on a minimum version of Windows when we're utilizing Office, and Office has to be a particular version as well. It has more stringent system requirements that have to be met before you can implement it. It works natively together with other Microsoft solutions. Once you get more and more of those different components across the environment, then you start to get better visibility. So, rather than having lots of different solutions, you have fewer solutions and a single vendor solution. That way, you start getting into a position where you get better visibility and integration as well. The standardization is good. It's important. It's helping me with monitoring and learning. Updates and upgrades are quite smooth and seamless. Defender helps us automate routine tasks. Quite a lot of Microsoft is straightforward for us now. Previously, we didn't have enough resources and were unable to look at the alerts. Having this in place makes things a lot more straightforward for us. We have both the technology and the people in place now, alongside the process. We do see the benefits in that, and that's why we're continuing our adoption across the estate in terms of client and server as well. It's helping us avoid looking at multiple dashboards and centralized monitoring. We're not fully there yet. We're getting there. While we haven't witnessed time saving yet, once it's fully deployed, it will. By then, we'll have standardized processes across a single solution. We have saved money, however, as we continue to reduce non-Mircosft systems. Since we won't be using various competing technologies, we can save on licensing costs. We've likely so far saved 15%. While it's hard to estimate exactly how much, the solution has helped us decrease time to detection and time to respond.
Harel Cohen - PeerSpot reviewer
Offers excellent endpoint protection and great stability
Technically speaking, the customer support is okay, but the responsiveness needs to be improved. I'm referring to the universal support, as the Israeli staff are excellent and always willing to help. However, opening a case and entering into a back-and-forth with emails takes too much time. It should be working more quickly and smoothly.
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Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
12%
Government
7%
Financial Services Firm
7%
Educational Organization
39%
Computer Software Company
10%
Financial Services Firm
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is the intelligence modules feature. I also find that Crowdstrike Falcon’s dashboard...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
 

Also Known As

Microsoft Defender ATP, Microsoft Defender Advanced Threat Protection, MS Defender for Endpoint, Microsoft Defender Antivirus
Deep Security
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Petrofrac, Metro CSG, Christus Health
Rush University Medical Center, Guess? Inc., Mazda Motor Logistics Europe, MEDHOST, KSC Commercial Internet Co., Ricoh Company Ltd., Square Enix, SoftBank Telecom, Telecom Italia, United Way of Greater Atlanta, A&W Food Services of Canada
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP). Updated: November 2024.
823,875 professionals have used our research since 2012.