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Trend Micro Deep Security vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.2
Trend Micro Deep Security enhances productivity, cost efficiency, and threat management, offering strong financial protection and significant ROI.
Sentiment score
7.1
Users reported significant ROI with VMware Carbon Black Endpoint, citing reduced malware and ransomware incidents, and 10% cost savings.
It adds value by providing centralized control over servers and endpoints.
 

Customer Service

Sentiment score
8.3
Trend Micro Deep Security's customer service is praised for knowledgeable support, though some users note delays in resolution.
Sentiment score
6.4
VMware Carbon Black Endpoint support is generally praised as effective and knowledgeable, but some report delays and issues with tiered support.
Their technical support is top-notch.
Trend Micro's technical support is delayed in responding at times, while at other times, the response is fast.
 

Scalability Issues

Sentiment score
8.1
Trend Micro Deep Security is praised for scalability, supporting diverse enterprises and regions, despite some cost concerns.
Sentiment score
7.5
VMware Carbon Black Endpoint is highly scalable and adaptable for various enterprises, praised for ease of adding tenants and managing environments.
 

Stability Issues

Sentiment score
8.9
Trend Micro Deep Security is highly stable and reliable, with minor, quickly resolved issues and strong threat detection.
Sentiment score
7.6
VMware Carbon Black Endpoint is stable, lightweight, reliable, and highly rated, though minor issues with sensors and updates occasionally occur.
Trend Micro Deep Security is very stable and provides protection at all times without issues.
 

Room For Improvement

Trend Micro Deep Security needs improvements in distribution, integration, UI, Mac support, pricing, and automation, plus enhanced reporting and training.
VMware Carbon Black Endpoint struggles with mobile support, complex UI, performance issues, inadequate reporting, and insufficient third-party integration.
Additionally, the product is overpriced, which makes it difficult to sell to many customers.
The user interface could be more user-friendly, as navigation sometimes requires familiarity with the console.
 

Setup Cost

Trend Micro Deep Security offers robust features but is perceived as expensive, with AWS Marketplace offering potential discounts.
VMware Carbon Black Endpoint licensing is seen as expensive and inflexible, with prices ranging from $15 to $7,000 per node.
Trend Micro Deep Security is considered overpriced, which poses a challenge in selling it to many customers.
The pricing is moderate, not expensive or very cheap.
 

Valuable Features

Trend Micro Deep Security offers robust protection with agentless features, integration, scalability, multi-platform security, and user-friendly management.
VMware Carbon Black Endpoint offers robust remote security with intuitive real-time detection, AI-driven threat response, and centralized cloud control.
Despite its high cost, the quality of service and security features make it the preferred choice for our clients.
Trend Micro Deep Security offers valuable features such as virtual patching, which allows me to manage server downtime challenges by taking care of threats.
 

Categories and Ranking

Trend Micro Deep Security
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
90
Ranking in other categories
Virtualization Security (1st), Cloud and Data Center Security (8th)
VMware Carbon Black Endpoint
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
63
Ranking in other categories
Endpoint Protection Platform (EPP) (21st), Security Incident Response (1st), Endpoint Detection and Response (EDR) (15th), Ransomware Protection (5th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Trend Micro Deep Security is designed for Virtualization Security and holds a mindshare of 40.4%, down 44.6% compared to last year.
VMware Carbon Black Endpoint, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 1.7% mindshare, down 2.5% since last year.
Virtualization Security
Endpoint Protection Platform (EPP)
 

Featured Reviews

Nikhilesh Verma - PeerSpot reviewer
Offers a good firewall that blocks unwanted ports
In our company's infrastructure, we have not faced any challenges with the product. Considering the lack of issues or challenges faced with the use of the product in our company's environment, I feel that it is a good solution. Sometimes, the product is not very stable, but it is something that depends on the infrastructure in which the tool is used. The aforementioned area can be considered for improvement. If Trend Micro Deep Security wants to implement some new features in it, then I would say that it should focus from a networking point of view and see how to control network traffic specifically coming from external to internal traffic on the servers.
Nikunj Kamboj - PeerSpot reviewer
Integrates well with our existing SIEM tool and helps in identifying suspicious activities
The solution's integration with our existing security infrastructure is good. Whenever we have any alert in VMware Carbon Black Endpoint, we can easily that alert in our SIEM tool and check logs from the SIEM tool itself. VMware Carbon Black Endpoint is just a secondary security tool for us, and we are just monitoring the alerts from it. The solution's behavioral analytics feature helps in identifying suspicious activities pretty well. Whenever we have even a small thing, we get an alert. The solution is deployed on the cloud in our organization. Performance-wise, the solution is doing great in terms of connecting to the host directly. Performing a malware scan usually takes a lot of time, more than 24 hours. A malware scan is something that we do only on Carbon Black for the old endpoint devices and servers. It used to take sometimes three days to perform. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.
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Top Industries

By visitors reading reviews
Educational Organization
40%
Computer Software Company
9%
Financial Services Firm
8%
Manufacturing Company
6%
Computer Software Company
15%
Financial Services Firm
11%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is the intelligence modules feature. I also find that Crowdstrike Falcon’s dashboard...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
 

Also Known As

Deep Security
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

Rush University Medical Center, Guess? Inc., Mazda Motor Logistics Europe, MEDHOST, KSC Commercial Internet Co., Ricoh Company Ltd., Square Enix, SoftBank Telecom, Telecom Italia, United Way of Greater Atlanta, A&W Food Services of Canada
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about Trend Micro, Sophos, Bitdefender and others in Virtualization Security. Updated: April 2025.
848,716 professionals have used our research since 2012.