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Cortex XDR by Palo Alto Networks vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Organizations see reduced incidents, cost savings, and improved security with Cortex XDR, enhancing compliance and user satisfaction.
Sentiment score
7.1
Users reported significant ROI with VMware Carbon Black Endpoint, citing reduced malware and ransomware incidents, and 10% cost savings.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
 

Customer Service

Sentiment score
6.5
Cortex XDR's customer service is mixed, praised for efficiency but criticized for slow response and high costs in some areas.
Sentiment score
6.4
VMware Carbon Black Endpoint support is generally praised as effective and knowledgeable, but some report delays and issues with tiered support.
Every vendor has similar support; it depends on how the case is handled and raised.
 

Scalability Issues

Sentiment score
7.6
Cortex XDR excels in scalability, supporting diverse organizations with seamless cloud management and efficient deployment across various environments.
Sentiment score
7.5
VMware Carbon Black Endpoint is highly scalable and adaptable for various enterprises, praised for ease of adding tenants and managing environments.
 

Stability Issues

Sentiment score
8.1
Cortex XDR is stable and reliable, with improved performance over time, despite occasional database challenges and false alerts.
Sentiment score
7.6
VMware Carbon Black Endpoint is stable, lightweight, reliable, and highly rated, though minor issues with sensors and updates occasionally occur.
Cortex XDR is stable, offering high quality and reliable performance.
 

Room For Improvement

Cortex XDR requires enhancements in customization, integration, efficiency, threat detection, pricing, and support to address enterprise challenges.
VMware Carbon Black Endpoint struggles with mobile support, complex UI, performance issues, inadequate reporting, and insufficient third-party integration.
Cortex XDR could improve its sales support team, including better commission structures and referral programs.
 

Setup Cost

Cortex XDR pricing is viewed as flexible by some, but others find it expensive, varying by usage and features.
VMware Carbon Black Endpoint licensing is seen as expensive and inflexible, with prices ranging from $15 to $7,000 per node.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
 

Valuable Features

Cortex XDR offers advanced endpoint security, integration, AI threat analytics, user-friendly interface, scalability, and low resource consumption.
VMware Carbon Black Endpoint offers robust remote security with intuitive real-time detection, AI-driven threat response, and centralized cloud control.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Ranking in Endpoint Protection Platform (EPP)
4th
Ranking in Ransomware Protection
2nd
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
89
Ranking in other categories
Extended Detection and Response (XDR) (7th), AI-Powered Cybersecurity Platforms (5th)
VMware Carbon Black Endpoint
Ranking in Endpoint Protection Platform (EPP)
21st
Ranking in Ransomware Protection
5th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
63
Ranking in other categories
Security Incident Response (1st), Endpoint Detection and Response (EDR) (15th)
 

Mindshare comparison

As of March 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.0%, down from 5.2% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 1.8%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Mohammad Qaw - PeerSpot reviewer
Perfect correlation and XDR capabilities for network traffic plus endpoint security
The solution should force customers to integrate with network traffic to see the full benefits of XDR. If you are not integrating it or feeding in your network traffic, then you are just buying a normal antivirus which doesn't make any sense. You are paying double the price to use the antivirus feature or to say you have XDR, but in reality you are not using it. The solution should include an on-premises option because some customers want only on-premises. It would be hard, but good to do if possible. Open XDR would be beneficial in the future. Right now, the solution is Closed XDR so cannot communicate with the few new vendors in the Open XDR market.
Nikunj Kamboj - PeerSpot reviewer
Integrates well with our existing SIEM tool and helps in identifying suspicious activities
The solution's integration with our existing security infrastructure is good. Whenever we have any alert in VMware Carbon Black Endpoint, we can easily that alert in our SIEM tool and check logs from the SIEM tool itself. VMware Carbon Black Endpoint is just a secondary security tool for us, and we are just monitoring the alerts from it. The solution's behavioral analytics feature helps in identifying suspicious activities pretty well. Whenever we have even a small thing, we get an alert. The solution is deployed on the cloud in our organization. Performance-wise, the solution is doing great in terms of connecting to the host directly. Performing a malware scan usually takes a lot of time, more than 24 hours. A malware scan is something that we do only on Carbon Black for the old endpoint devices and servers. It used to take sometimes three days to perform. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
9%
Government
8%
Manufacturing Company
7%
Computer Software Company
15%
Financial Services Firm
11%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about Cortex XDR by Palo Alto Networks vs. VMware Carbon Black Endpoint and other solutions. Updated: February 2025.
839,319 professionals have used our research since 2012.