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Trellix Endpoint Security vs Trend Micro Deep Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Trellix Endpoint Security
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
99
Ranking in other categories
Endpoint Protection Platform (EPP) (10th), Extended Detection and Response (XDR) (13th)
Trend Micro Deep Security
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
89
Ranking in other categories
Virtualization Security (1st), Cloud and Data Center Security (8th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Trellix Endpoint Security is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 3.0%, down 3.9% compared to last year.
Trend Micro Deep Security, on the other hand, focuses on Virtualization Security, holds 40.4% mindshare, down 44.6% since last year.
Endpoint Protection Platform (EPP)
Virtualization Security
 

Featured Reviews

AhmedEl-Tayeb - PeerSpot reviewer
Good user behavioral analysis and helpful patching but needs better support services
Some of our products have a first and second line owned by us. We are giving support services to the customers instead of the vendor. Some other products are supported directly by the technology vendor, however. Technical support from the vendor is very bad. Usually, when the customer submits a ticket, they put a severity level on the case. Whenever the case is very important, and there is a real malfunction in the product on the customer side, and there is something down that needs someone to have a look immediately, it takes more time than it should to even engage with the customer. When someone has to contact the customer and have a remote session within the customer environment, they sometimes lack in terms of communication with the customer. The support centers are located in the East and not all have an acceptable level of English in order to communicate directly with the customer.
Harel Cohen - PeerSpot reviewer
Offers excellent endpoint protection and great stability
Technically speaking, the customer support is okay, but the responsiveness needs to be improved. I'm referring to the universal support, as the Israeli staff are excellent and always willing to help. However, opening a case and entering into a back-and-forth with emails takes too much time. It should be working more quickly and smoothly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"McAfee Complete Endpoint Protection is stable. We don't have any bugs being reported."
"The product is easy to use."
"We like the management of the ePO, and we like the management console."
"The solution offers very good endpoint security."
"Threat prevention is valuable because most clients use other solutions like antivirus as part of web protection. I don't find that kind of solution useful."
"McAfee EndPoint Security has a lot of good features that work well if they are implemented properly."
"The user behavioral analysis feature is great."
"Trellix Endpoint Security's dashboard is very flexible, and I can create my own user-specific dashboard depending on user privilege or preference."
"It is a stable solution...The solution's initial setup was straightforward."
"It has improved functions by bringing us complete security on our clients' virtual environment."
"It has a perfect SaaS which integrates with AWS, offering flexibility to deploy quickly and easily in the cloud."
"There are a good signature set and a high rate of detection."
"It's easy to use and the interface is simple."
"It helps with virtual patching and IDS fetching."
"The most valuable feature of the product is vulnerability detection."
"The solution provides ease of use, especially from non-technical testing. It's one of the best things. The deployment process is one of the easiest things because we didn't train our on-site consultant. The constant training from Trend Micro's side is that they develop internal causes to understand the upgrade because once they upgrade the platform, they also upgrade the technical person's skills."
 

Cons

"It would be nice if the solution were to allow not just on-cloud management, but on-premises, as well."
"Support-wise they need to be better."
"Recently, Trellix has introduced a CDR, which involves more manual response than automatic. I believe they should enhance the system by adding features like automated response and the ability to create custom playbooks. This is crucial for an EDR solution, and currently, Trellix lacks this feature while other products offer it."
"The platform needs improvement in terms of handling heavy databases."
"There is room to improve with scalability."
"Patch management is unavailable"
"Although they have increased the complexity, it has affected the scanning speed."
"The vendor should simplify the way they bundle the products because it's very hard to explain to customers what products contain which features."
"Trend Micro's technical support sometimes takes too long to respond, although they respond quickly at other times."
"Sometimes the patching is a bit slow."
"Another issue is if I want to suggest this solution to a customer, we won't get the pricing immediately, which is a major problem."
"I would like to see XDR features and endpoint sensor become available."
"There should be more tools to trace back. Some sort of module needs to be included to attach all the things. It should be more stable, and the traceback feature should be improved. There were cases when we got virtual analyzer or CMC errors. We got false-positive malware notifications, but we couldn't trace them. I raised a case with Trend Micro two or three times, but they couldn't resolve it. Their support should be improved in terms of technical abilities to troubleshoot complex issues. They should be more knowledgeable."
"Their support should be improved. We need support in the UAE, but it is always going to some other country or region, and the time schedule is not suitable for us."
"Some of the reporting and integrations could be more robust."
"Sometimes, the product is not very stable, but it is something that depends on the infrastructure in which the tool is used."
 

Pricing and Cost Advice

"No comment."
"The price of this product is good."
"It provides good value by striking a balance between cost-effectiveness and feature richness."
"I do licensing on an annual basis and this is what I always recommend to my clients over the monthly option."
"I would rate the cost as four to five, considering it's normal compared to other products. I find it nominal and worth the money."
"The pricing is more or less the same as the other tools in the market."
"The tool is affordable"
"The price of the solution is fair, we have a complete security package."
"We did not purchase it through the AWS Marketplace because we have used Trend Micro in the past."
"The pricing is fair."
"The price is reasonably good as compared to other products into the market."
"I rate the price a seven on a scale of one to ten, where one is low, and ten is a high price. It is a very costly tool...There are no additional payments to be made other than the normal price of the tool."
"We don't pay any licensing fees."
"From a pricing perspective, I would say the product is economical...The payments are made on a yearly basis towards the licensing of the solution."
"The cost runs around forty dollars per server a month."
"Purchasing this solution through the AWS Marketplace was secure and quick. AWS has good prices for a good product."
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Top Industries

By visitors reading reviews
Educational Organization
44%
Government
9%
Computer Software Company
7%
Manufacturing Company
6%
Educational Organization
41%
Computer Software Company
9%
Financial Services Firm
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
What is your experience regarding pricing and costs for McAfee Endpoint Security?
Trellix Endpoint Security is cost-effective and provides excellent value for money, with no need for extra expenses for premium support.
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is the intelligence modules feature. I also find that Crowdstrike Falcon’s dashboard...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
 

Also Known As

McAfee Endpoint Security, McAfee Endpoint Protection, Intel Security Total Protection for Endpoint, McAfee Complete Endpoint Protection
Deep Security
 

Overview

 

Sample Customers

inHouseIT, Seagate Technology
Rush University Medical Center, Guess? Inc., Mazda Motor Logistics Europe, MEDHOST, KSC Commercial Internet Co., Ricoh Company Ltd., Square Enix, SoftBank Telecom, Telecom Italia, United Way of Greater Atlanta, A&W Food Services of Canada
Find out what your peers are saying about Microsoft, CrowdStrike, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: March 2025.
842,767 professionals have used our research since 2012.