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Cortex XDR by Palo Alto Networks vs Trellix Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Organizations see reduced incidents, cost savings, and improved security with Cortex XDR, enhancing compliance and user satisfaction.
Sentiment score
9.2
Trellix Endpoint Security delivers strong ROI, cost savings, and effective protection, especially for firms with smaller security teams.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
We have observed tremendous return on investment after implementing Trellix Endpoint Security as it is a more cost-effective solution compared to other products.
 

Customer Service

Sentiment score
6.5
Cortex XDR's customer service is mixed, praised for efficiency but criticized for slow response and high costs in some areas.
Sentiment score
7.7
Trellix Endpoint Security's customer service is praised for skill and responsiveness, yet varies in regional consistency and escalation processes.
Every vendor has similar support; it depends on how the case is handled and raised.
I would rate their customer service nine out of ten.
The response time is a notable issue.
 

Scalability Issues

Sentiment score
7.6
Cortex XDR excels in scalability, supporting diverse organizations with seamless cloud management and efficient deployment across various environments.
Sentiment score
7.7
Trellix Endpoint Security efficiently scales for organizations globally, receiving high ratings for flexibility and ease in diverse environments.
I would rate the scalability of the solution as a six out of ten, indicating some challenges due to downtime requirements.
Trellix Endpoint Security is scalable.
 

Stability Issues

Sentiment score
8.1
Cortex XDR is stable and reliable, with improved performance over time, despite occasional database challenges and false alerts.
Sentiment score
8.2
Trellix Endpoint Security is stable, reliable, and efficient, though performance may vary with outdated versions or resource constraints.
Cortex XDR is stable, offering high quality and reliable performance.
I would rate its stability as nine out of ten.
 

Room For Improvement

Cortex XDR requires enhancements in customization, integration, efficiency, threat detection, pricing, and support to address enterprise challenges.
Trellix Endpoint Security needs improvements in speed, interface, resource use, technical support, and compatibility with Mac and Linux.
Cortex XDR could improve its sales support team, including better commission structures and referral programs.
What needs improvement in Trellix Endpoint Security is the reduction of resource consumption by the scanning feature.
Artificial intelligence also requires improvement to further enhance the product.
 

Setup Cost

Cortex XDR pricing is viewed as flexible by some, but others find it expensive, varying by usage and features.
Trellix Endpoint Security offers flexible licensing with competitive prices, value-for-money, and discounts, appealing to enterprises.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Trellix Endpoint Security is cost-effective and provides excellent value for money.
The license costs are very reasonable, around 1,000 to 1,200 rupees per year.
 

Valuable Features

Cortex XDR offers advanced endpoint security, integration, AI threat analytics, user-friendly interface, scalability, and low resource consumption.
Trellix Endpoint Security offers centralized management, advanced threat prevention, and seamless integration providing robust, scalable protection without system performance compromise.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Trellix Endpoint Security is a proven, robust, and cost-effective solution that protects the organization from different types of ransomware and attacks.
The most valuable features of Trellix Endpoint Security include its protection capabilities such as DNS and endpoint security, DNS threat prevention, as well as advanced threat prevention.
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Ranking in Endpoint Protection Platform (EPP)
4th
Ranking in Extended Detection and Response (XDR)
7th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
89
Ranking in other categories
Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (5th)
Trellix Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
9th
Ranking in Extended Detection and Response (XDR)
14th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
99
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.0%, down from 5.2% compared to the previous year. The mindshare of Trellix Endpoint Security is 3.1%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Mohammad Qaw - PeerSpot reviewer
Perfect correlation and XDR capabilities for network traffic plus endpoint security
The solution should force customers to integrate with network traffic to see the full benefits of XDR. If you are not integrating it or feeding in your network traffic, then you are just buying a normal antivirus which doesn't make any sense. You are paying double the price to use the antivirus feature or to say you have XDR, but in reality you are not using it. The solution should include an on-premises option because some customers want only on-premises. It would be hard, but good to do if possible. Open XDR would be beneficial in the future. Right now, the solution is Closed XDR so cannot communicate with the few new vendors in the Open XDR market.
AhmedEl-Tayeb - PeerSpot reviewer
Good user behavioral analysis and helpful patching but needs better support services
Some of our products have a first and second line owned by us. We are giving support services to the customers instead of the vendor. Some other products are supported directly by the technology vendor, however. Technical support from the vendor is very bad. Usually, when the customer submits a ticket, they put a severity level on the case. Whenever the case is very important, and there is a real malfunction in the product on the customer side, and there is something down that needs someone to have a look immediately, it takes more time than it should to even engage with the customer. When someone has to contact the customer and have a remote session within the customer environment, they sometimes lack in terms of communication with the customer. The support centers are located in the East and not all have an acceptable level of English in order to communicate directly with the customer.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
9%
Government
8%
Manufacturing Company
7%
Educational Organization
44%
Government
9%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
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How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
What is your experience regarding pricing and costs for McAfee Endpoint Security?
Trellix Endpoint Security is cost-effective and provides excellent value for money, with no need for extra expenses for premium support.
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
McAfee Endpoint Security, McAfee Endpoint Protection, Intel Security Total Protection for Endpoint, McAfee Complete Endpoint Protection
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
inHouseIT, Seagate Technology
Find out what your peers are saying about Cortex XDR by Palo Alto Networks vs. Trellix Endpoint Security and other solutions. Updated: February 2025.
842,296 professionals have used our research since 2012.