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Kaspersky Total Security vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Kaspersky Total Security support is generally satisfactory, with users appreciating prompt and effective issue resolution by the technical team.
Sentiment score
8.0
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
 

Room For Improvement

Sentiment score
4.8
Kaspersky Total Security requires enhancements in multiple areas including encryption, stability, and user experience, with users finding it costly.
Sentiment score
5.5
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
 

Scalability Issues

Sentiment score
7.6
Kaspersky Total Security is praised for its scalability, flexibility, and ease of use, though costs may rise with scaling.
Sentiment score
8.5
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
 

Setup Cost

No sentiment score available
Kaspersky Total Security offers affordable, competitive pricing for up to five devices, with annual costs ranging from $30 to $35.
No sentiment score available
Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
 

Stability Issues

Sentiment score
7.9
<p>Kaspersky Total Security is praised for stability, scoring 8-10, with minor issues in queries and IP conflicts.</p>
Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
 

Valuable Features

Sentiment score
8.4
Kaspersky Total Security offers efficient, user-friendly, and comprehensive antivirus protection with advanced AI, machine learning, and cost-free options.
Sentiment score
8.8
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
 

Categories and Ranking

Kaspersky Total Security
Ranking in Endpoint Protection Platform (EPP)
29th
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
22
Ranking in other categories
No ranking in other categories
Norton Small Business
Ranking in Endpoint Protection Platform (EPP)
23rd
Average Rating
8.8
Reviews Sentiment
8.0
Number of Reviews
11
Ranking in other categories
Cloud Backup (14th), SSL VPN (6th)
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of Kaspersky Total Security is 0.6%, up from 0.0% compared to the previous year. The mindshare of Norton Small Business is 2.0%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Ashford Asante - PeerSpot reviewer
A tool with an easy initial setup phase that can be centrally managed by users
What needs to be improved is what my company sends to Kaspersky's team when we are working with it, and then they work on it, which is why we always have updates to take care of the bugs and all those things. You can't have one thing in the solution that needs to be improved. The solution is affordable. For the solution itself, while you are working with it, you come across stuff, that Kaspersky's network helps you deal with since you can send your stuff to Kaspersky's team, and they have access to certain reports, and based on the reports and what what are we doing, the solution is always worked on, so that it can be made the best and efficient application. On a daily basis, the tool is being improved, and I am okay with it. Kaspersky Endpoint Security for Business Select is automated. The cloud application for Kaspersky is automated. For the solution needed for individual systems, Kaspersky provides you with a platform that provides internet security. With Kaspersky, you have a platform that allows you to access www.kaspersky.com and see the systems that you have worked on in the past. If you need to do anything with your individual machines indirectly, you can manage it through a centralized system. The solution's automation capabilities is an area where certain improvements are required.
Balaguru Paramasivan - PeerSpot reviewer
The initial setup phase is very easy and user-friendly
I had tried Kaspersky a long time ago. I think it is available only in India. I don't know for sure. I have used that one for a couple of years, but I didn't like it, and that is the only reason I went back to Norton. Kaspersky was not safeguarding me in all aspects. I had seen some loopholes in the tool, so that is the only reason I went for Norton. The only thing I like about Kaspersky is that it supports the mobile version.
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Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
24%
Comms Service Provider
11%
Manufacturing Company
7%
Financial Services Firm
7%
Comms Service Provider
11%
Computer Software Company
10%
Government
8%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kaspersky Total Security?
I am satisfied with the solution's security features because we have been using it for years.
What is your experience regarding pricing and costs for Kaspersky Total Security?
Kaspersky is good in terms of price. There's no complaint about it. It is quite competitive.
What needs improvement with Kaspersky Total Security?
Kaspersky has to improve its response when there is an incident. They need to respond faster.
What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
 

Overview

Find out what your peers are saying about Kaspersky Total Security vs. Norton Small Business and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.