Microsoft Defender for Endpoint and Norton Small Business both target market needs in robust security solutions. Based on user reviews, Norton Small Business may have an edge in overall satisfaction, while each product offers unique advantages in specific areas.
Features: Microsoft Defender for Endpoint is praised for its AI-powered threat detection, seamless integration with other Microsoft services, and advanced threat intelligence. Norton Small Business is noted for its comprehensive protection across devices, ease of use, and strong security features.
Room for Improvement: User reviews indicate Microsoft Defender for Endpoint could improve its alert management, reporting features, and user notifications. For Norton Small Business, users suggest enhancements in system performance, more granular control options, and performance optimization.
Ease of Deployment and Customer Service: Microsoft Defender for Endpoint is recognized for its straightforward deployment within enterprise environments and comprehensive customer support. Norton Small Business is valued for its quick setup, responsive customer service, and fast deployment for small enterprises.
Pricing and ROI: Microsoft Defender for Endpoint has higher setup costs but offers greater ROI through its extensive feature set and integration capabilities. Norton Small Business, with its lower initial cost, provides solid value for budget-conscious small businesses. Microsoft's offering is considered worth the premium for larger companies due to its advanced functionalities, while Norton provides excellent ROI for smaller businesses with its cost-effective pricing.
The return on investment is primarily in time savings and better observability of what's happening.
I rate Microsoft support 10 out of 10.
Due to our size, we don't have access to direct technical support, but the knowledge base, Microsoft Learn, and the articles available are really good.
The level-one support seems disconnected from subject matter experts.
We managed to scale it out in a short amount of time, with two months of planning and three months of implementation on 10,000 computers.
Defender's scalability is phenomenal, and it's going to be one of the keys to resolving issues for the SOC.
It's pretty easy to scale with Microsoft, as they make it easy if you look into the documentation.
I rate Defender 10 out of 10 for stability.
Defender for Endpoint is extremely stable.
I haven't seen any outages with Microsoft.
Repeated interactions are necessary due to Level One's lack of tools and knowledge, hindering efficient problem-solving and negatively impacting our experience with Microsoft support.
We have multiple endpoints, and we want to look for signals across tenants.
An additional feature that could be included in the next release is free Copilot.
Given our extensive Microsoft licensing, transitioning to Defender for Endpoint did not affect licensing costs.
The pricing, setup, and licensing were very easy and simple.
Defender for Endpoint's coverage across different platforms in our environment is pretty good. We have devices running Linux, Mac OS, Windows, iOS, and Android. It covers all of them.
Attack surface reduction and limiting attack surface vectors are valuable features.
The notification and reporting features are most valuable because we are part of a compliance project, and maintaining SOC 2 compliance is critical.
Microsoft Defender for Endpoint is a comprehensive security solution that provides advanced threat protection for organizations. It offers real-time protection against various types of cyber threats, including malware, viruses, ransomware, and phishing attacks.
With its powerful machine-learning capabilities, it can detect and block sophisticated attacks before they can cause any harm. The solution also includes endpoint detection and response (EDR) capabilities, allowing organizations to quickly investigate and respond to security incidents. It provides detailed insights into the attack timeline, enabling security teams to understand the scope and impact of an incident.
Microsoft Defender for Endpoint also offers proactive threat hunting, allowing organizations to proactively search for and identify potential threats within their network. It integrates seamlessly with other Microsoft security solutions, such as Microsoft Defender XDR, to provide a unified and holistic security approach. With its centralized management console, organizations can easily deploy, configure, and monitor the security solution across their entire network.
Microsoft Defender for Endpoint is a robust and scalable security solution that helps organizations protect their endpoints and data from evolving cyber threats.
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