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CrowdStrike Falcon vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
CrowdStrike Falcon enhances efficiency, reduces costs and resources, boosts security, and increases ROI by preventing breaches and downtime.
Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
 

Customer Service

Sentiment score
7.0
CrowdStrike Falcon's customer service is praised for expertise and promptness but varies in responsiveness outside regular hours.
Sentiment score
9.3
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
 

Scalability Issues

Sentiment score
7.9
CrowdStrike Falcon offers scalable, cloud-based security, easily handling thousands of endpoints with efficient growth management and platform flexibility.
Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
 

Stability Issues

Sentiment score
8.2
CrowdStrike Falcon is praised for stability and efficiency, with minor issues swiftly resolved, earning high user ratings.
Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
 

Room For Improvement

Users desire improved integration, expanded features, user-friendliness, enhanced support, and competitive pricing for CrowdStrike Falcon.
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
 

Setup Cost

CrowdStrike Falcon is viewed as expensive, yet justifiable for its strong security and flexible licensing options.
Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
 

Valuable Features

CrowdStrike Falcon excels in threat detection, minimal system impact, continuous updates, and user-friendly features for seamless workflow.
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
 

Categories and Ranking

CrowdStrike Falcon
Ranking in Endpoint Protection Platform (EPP)
3rd
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
123
Ranking in other categories
Security Information and Event Management (SIEM) (6th), Identity Management (IM) (6th), Threat Intelligence Platforms (2nd), Endpoint Detection and Response (EDR) (1st), Active Directory Management (2nd), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Ransomware Protection (1st), Identity Threat Detection and Response (ITDR) (3rd), AI-Powered Cybersecurity Platforms (1st)
Norton Small Business
Ranking in Endpoint Protection Platform (EPP)
22nd
Average Rating
8.8
Reviews Sentiment
7.8
Number of Reviews
11
Ranking in other categories
Cloud Backup (14th), SSL VPN (6th)
 

Mindshare comparison

As of February 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of CrowdStrike Falcon is 11.1%, up from 8.7% compared to the previous year. The mindshare of Norton Small Business is 2.3%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Chintan-Vyas - PeerSpot reviewer
Easy to set up with good behavior-based analysis but needs a single-click recovery option
Most organizations are currently looking for a scheduled scan to meet their compliance needs. Other players like Symantec and Trend Micro, FireEye, et cetera, are still providing the signature-based regular scheduled scans also, which is not available in CrowdStrike. That is one parameter that we feel should be there in CrowdStrike. CrowdStrike is only working on the dynamic or the files under execution. CrowdStrike is not scanning the static files. The product could be more accurate in terms of performance. We'd like to have a single-click recovery option. With some machines getting corrupted by malware, we need an easy way to start with a blank slate if things happen. That one feature should be there in the EDR.
William_Bowers - PeerSpot reviewer
Provides a secure and hassle-free environment
One area where Norton 360 could improve is the constant push for upselling. The notifications urging me to buy additional services, like dark web monitoring or a secure browser, can be overwhelming. It feels like they are trying to sell me more than I actually need. I would prefer a more straightforward approach where essential features are included in the base license without constant prompts to purchase extras. While notifications about actions taken for my security are good, they could be more informative, letting me know exactly what they did to protect me without the upsell pitches. Simplifying the user experience and providing clearer information about the actions taken would make Norton 360 more user-friendly for me.
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Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
832,138 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
Comms Service Provider
11%
Computer Software Company
11%
Government
8%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
 

Also Known As

CrowdStrike Falcon, CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface
No data available
 

Overview

Find out what your peers are saying about CrowdStrike Falcon vs. Norton Small Business and other solutions. Updated: January 2025.
832,138 professionals have used our research since 2012.