


CrowdStrike Falcon Insight XDR and Norton Small Business compete in the cybersecurity domain, offering unique advantages depending on business needs. CrowdStrike Falcon Insight XDR seems to have an edge due to its comprehensive threat detection and response capabilities.
Features: CrowdStrike Falcon Insight XDR includes advanced threat intelligence, robust endpoint security, and real-time threat detection. It employs a lightweight agent and offers proactive response measures. Norton Small Business delivers user-friendly antivirus protection, spam filtering, and a suite of essential security tools suitable for smaller operations, ensuring accessibility and reliability amidst limited IT resources.
Room for Improvement: CrowdStrike Falcon Insight XDR could enhance dashboard customization and expand integration capabilities. Some users suggest improvement in incident triaging and reporting granularity. Norton Small Business could benefit from advanced threat guidance, enhanced integration with third-party tools, and increased scalability to better support growing businesses.
Ease of Deployment and Customer Service: CrowdStrike Falcon Insight XDR offers seamless cloud-based deployment and comprehensive technical support, ensuring prompt assistance with integration. Norton Small Business provides straightforward installation and accessible customer support, though it lacks the advanced technical guidance provided by enterprise-focused services like CrowdStrike.
Pricing and ROI: CrowdStrike Falcon Insight XDR requires a higher initial investment, justified by superior threat-handling capabilities, presenting potential high ROI through enhanced security. Norton Small Business offers good value for smaller enterprises seeking essential security services, with a more budget-friendly pricing structure. However, its basic feature set may result in lower ROI compared to CrowdStrike's advanced offerings.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Catching issues early enough saves us from having to disable multiple users, which may be part of a later phishing event or disruption event in our environment.
We have to have cyber liability insurance, and knowing that we have CrowdStrike Falcon definitely helps when it comes to the bottom line and helping our insurance rates stay at a fair level.
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
Everybody is friendly, knowledgeable, and wants to help, and you can feel that they want to keep your business.
The onboarding team deserved a ten.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
It has adequate coverage and is easy to deploy.
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR by Palo Alto Networks can be trusted completely.
I have not experienced any downtime, crashes, or performance issues with CrowdStrike Falcon.
I have never seen instability in the CrowdStrike tool.
We are following N-1 versions across our environment, which is stable.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Documentation is abysmal and needs to be improved dramatically.
If I bring up a device, I want a quick button there to contain it because if I'm clicking on that device, there's something I'm looking into and most likely I've been alerted of something, so I should probably contain it first and then ask questions later.
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Compared to CrowdStrike, which is very costly, and SentinelOne, which is also very costly, Cortex XDR by Palo Alto Networks is a medium cost-efficient solution.
It is approximately 60 dollars per endpoint at MSRP.
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
The licensing cost and setup costs are affordable.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
Being an EDR solution, it helps us identify attacks in real-time.
| Product | Mindshare (%) |
|---|---|
| CrowdStrike Falcon | 5.7% |
| Cortex XDR by Palo Alto Networks | 3.8% |
| Norton Small Business | 1.0% |
| Other | 89.5% |


| Company Size | Count |
|---|---|
| Small Business | 47 |
| Midsize Enterprise | 21 |
| Large Enterprise | 54 |
| Company Size | Count |
|---|---|
| Small Business | 58 |
| Midsize Enterprise | 46 |
| Large Enterprise | 83 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Large Enterprise | 2 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
CrowdStrike Falcon delivers AI-powered endpoint protection, detection, and response to help organizations stop malware, ransomware, fileless attacks, and sophisticated adversaries. Built on the cloud-native Falcon platform and a single lightweight sensor, it combines prevention, EDR, threat intelligence, and automated response to protect endpoints while simplifying security operations.
What features make CrowdStrike Falcon stand out?
What benefits can users expect?
Across industries, CrowdStrike Falcon helps organizations modernize endpoint security, improve security team efficiency, and stop sophisticated threats with AI-powered protection and adversary intelligence.
Norton Small Business provides comprehensive security with reliability for small enterprises, ensuring robust protection and easy management.
Norton Small Business delivers superior security services tailored for small businesses. With rapid issue resolution and constant support, it offers powerful antivirus protection, a reliable firewall, identity protection, secure VPN, and password management. Automatic encrypted backup, parental controls, and spam email alerts further enhance its utility. Users appreciate its seamless integration with dashboards, offering a more consistent and efficient user experience. Although improvements in device optimization and security measures are needed, it stands as a robust option for those seeking reliable security solutions. Some challenges include frequent pop-up ads, pricing concerns, and stability issues.
What are the key features of Norton Small Business?Norton Small Business thrives in industries that require a seamless blend of robust security and management simplicity. It supports antivirus protection, identity protection, and seamless data backups, making it ideal for businesses focusing on protecting customer information and ensuring operational continuity.
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