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Acronis Cyber Protect Cloud vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Acronis Cyber Protect Cloud enhances security, prevents downtime, simplifies management, and delivers ROI through efficient data protection and antivirus.
Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
 

Customer Service

Sentiment score
6.9
Acronis Cyber Protect Cloud support is mostly praised for responsiveness but criticized for occasional delays and language limitations.
Sentiment score
9.3
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
Their expertise and consulting are very good, especially for Indian business.
 

Scalability Issues

Sentiment score
7.9
Acronis Cyber Protect Cloud is highly scalable and adaptable, ideal for SMEs, though some struggle with its pricing.
Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
 

Stability Issues

Sentiment score
7.9
Acronis Cyber Protect Cloud is stable, with reliable performance and occasional bugs, supported by regular updates and solid stability.
Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
 

Room For Improvement

Acronis Cyber Protect Cloud requires improvements in UI navigation, support speed, pricing, reporting, usability, storage, recovery, and compatibility.
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
I would like to see more mature XDR and EDR features.
 

Setup Cost

Acronis Cyber Protect Cloud is cost-effective, scalable, offers flexible pricing, and includes a free trial with advanced features.
Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
In India, the pricing of Acronis Cyber Protect Cloud is relatively low compared to other competitors.
 

Valuable Features

Acronis Cyber Protect Cloud provides versatile, cost-effective cybersecurity and backup solutions with easy management, scalability, and ransomware protection.
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
AI functionality enhances malware and threat detection by summarizing vulnerabilities, providing engineers with a direct idea about what needs to be covered.
 

Categories and Ranking

Acronis Cyber Protect Cloud
Ranking in Cloud Backup
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
54
Ranking in other categories
SaaS Backup (5th)
Norton Small Business
Ranking in Cloud Backup
14th
Average Rating
8.8
Reviews Sentiment
7.8
Number of Reviews
11
Ranking in other categories
SSL VPN (6th), Endpoint Protection Platform (EPP) (18th)
 

Mindshare comparison

As of April 2025, in the Cloud Backup category, the mindshare of Acronis Cyber Protect Cloud is 1.5%, down from 1.9% compared to the previous year. The mindshare of Norton Small Business is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

Stavros Samiotis - PeerSpot reviewer
Restores files accidentally deleted by developers and efficiently blocked a lot of attacks against our servers
The backup, the vulnerability assessment, and the anti-malware capabilities have been most impactful for data protection. Acronis approaches cybersecurity holistically, focusing on five key pillars: * Protection * Detection * Response * Recovery * Forensics It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends, including backups and deploying Malware Endpoint Detection and Response (EDR) systems alongside Security Orchestration, Automation, and Response (SOAR) systems. While it doesn't yet include features like password management or security awareness training for end-users, Acronis has announced plans to integrate those in upcoming updates.
William_Bowers - PeerSpot reviewer
Provides a secure and hassle-free environment
One area where Norton 360 could improve is the constant push for upselling. The notifications urging me to buy additional services, like dark web monitoring or a secure browser, can be overwhelming. It feels like they are trying to sell me more than I actually need. I would prefer a more straightforward approach where essential features are included in the base license without constant prompts to purchase extras. While notifications about actions taken for my security are good, they could be more informative, letting me know exactly what they did to protect me without the upsell pitches. Simplifying the user experience and providing clearer information about the actions taken would make Norton 360 more user-friendly for me.
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Top Industries

By visitors reading reviews
Comms Service Provider
16%
Computer Software Company
14%
Real Estate/Law Firm
10%
Retailer
5%
Comms Service Provider
11%
Computer Software Company
11%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Acronis Cyber Protect Cloud?
It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends.
What needs improvement with Acronis Cyber Protect Cloud?
I would like to see more mature XDR and EDR features. Additionally, for backups, I would like more replication options beyond the current VMXI replication. Specific areas also need improvement, and...
What is your primary use case for Acronis Cyber Protect Cloud?
We are a distributor of cybersecurity and IT solutions. I am responsible for Acronis development in our country. We use both Acronis Cyber Protect On Prem and Cyber Protect Cloud.
What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
 

Also Known As

Acronis Protect Cloud, Acronis Backup Cloud
No data available
 

Overview

 

Sample Customers

Zebra Systems
Information Not Available
Find out what your peers are saying about Acronis Cyber Protect Cloud vs. Norton Small Business and other solutions. Updated: April 2025.
848,253 professionals have used our research since 2012.