Executive SummaryUpdated on Jan 12, 2025
Acronis Cyber Protect and Acronis Cyber Protect Cloud compete in the data protection category, with the Cloud version having an advantage due to its flexibility and advanced cloud features.
Features: Acronis Cyber Protect offers comprehensive on-premises data protection and robust recovery solutions. It supports diverse backup types and has a user-friendly interface. Acronis Cyber Protect Cloud integrates advanced cloud features with hybrid deployment, offering seamless cloud management and enhanced flexibility for users.
Room for Improvement: Acronis Cyber Protect users indicate installation complexity and unreliable restoration as areas for enhancement. There's a need for better synchronization and support for various storage types. Acronis Cyber Protect Cloud users express concerns about pricing and seek better integration with local storage systems, along with improved technical support responsiveness.
Ease of Deployment and Customer Service: Acronis Cyber Protect focuses on on-premises deployment, catering to traditional data protection needs. In contrast, Acronis Cyber Protect Cloud offers hybrid and public cloud models, providing flexibility. Customer service feedback is mixed for both products, but Cyber Protect Cloud users show higher dissatisfaction with response speed and clarity.
Pricing and ROI: Acronis Cyber Protect is preferred for lower cost and straightforward pricing, appealing to users seeking on-premises solutions. Although Acronis Cyber Protect Cloud is seen as more expensive, its extensive features justify the price for those utilizing cloud services, providing better ROI for large-scale needs.
