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GravityZone Business Security vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.5
GravityZone Business Security's customer service is responsive, efficient, and reliable, though minor delays and ticket management issues occur.
Sentiment score
8.0
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
 

Room For Improvement

Sentiment score
3.3
Users seek improvements in upgrade processes, iOS compatibility, patch management, reporting features, support, and integration within GravityZone.
Sentiment score
5.5
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
 

Scalability Issues

Sentiment score
8.5
GravityZone Business Security is scalable and adaptable, suitable for medium to enterprise-level environments, accommodating thousands of users effortlessly.
Sentiment score
8.5
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
 

Setup Cost

Sentiment score
3.5
GravityZone Business Security provides affordable, flexible licensing with competitive pricing and promotional offers, enhancing its value proposition.
No sentiment score available
Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
 

Stability Issues

No sentiment score available
GravityZone Business Security is praised for stability, efficient malware detection, real-time management, and high reliability ratings, despite update issues.
Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
 

Valuable Features

No sentiment score available
GravityZone Business Security excels in protection, management, and cost-effectiveness, offering robust defenses, easy access, and comprehensive data visibility.
Sentiment score
8.8
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
 

Categories and Ranking

GravityZone Business Security
Ranking in Endpoint Protection Platform (EPP)
48th
Average Rating
8.4
Reviews Sentiment
6.1
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Norton Small Business
Ranking in Endpoint Protection Platform (EPP)
23rd
Average Rating
8.8
Reviews Sentiment
8.0
Number of Reviews
11
Ranking in other categories
Cloud Backup (14th), SSL VPN (6th)
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of GravityZone Business Security is 1.3%, up from 0.3% compared to the previous year. The mindshare of Norton Small Business is 2.0%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

BarryGreene - PeerSpot reviewer
Protected client experience with good security and a straightforward setup
One of my clients is using GravityZone Business Security, although I do not use it personally. I help manage it for them I can't provide specifics. My client feels protected by it, which is important to me. From an MSP point of view, it is not as efficient as I would like. The ROI is not good…
Balaguru Paramasivan - PeerSpot reviewer
The initial setup phase is very easy and user-friendly
I had tried Kaspersky a long time ago. I think it is available only in India. I don't know for sure. I have used that one for a couple of years, but I didn't like it, and that is the only reason I went back to Norton. Kaspersky was not safeguarding me in all aspects. I had seen some loopholes in the tool, so that is the only reason I went for Norton. The only thing I like about Kaspersky is that it supports the mobile version.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Comms Service Provider
12%
Government
7%
Financial Services Firm
7%
Comms Service Provider
11%
Computer Software Company
10%
Government
8%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitdefender GravityZone Elite?
The product provides endpoint visibility and portal updates, which are very helpful.
What needs improvement with Bitdefender GravityZone Elite?
From an MSP point of view, it is not as efficient as I would like. The ROI is not good for me. I act slower in it than in my own GravityZone.
What is your primary use case for Bitdefender GravityZone Elite?
One of my clients is using GravityZone Business Security, although I do not use it personally. I help manage it for them.
What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
 

Also Known As

GravityZone Elite
No data available
 

Overview

 

Sample Customers

Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe
Information Not Available
Find out what your peers are saying about GravityZone Business Security vs. Norton Small Business and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.