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Bitdefender GravityZone Enterprise Security vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Bitdefender GravityZone Enterprise Security provides competitive pricing, functionality, and a 35% financial advantage over competitors, enhancing value.
Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
We have experienced significant return on investment and measurable benefits with Bitdefender GravityZone Enterprise Security.
Innovation & Development Support at BROOKSIDE DAIRY LTD
 

Customer Service

Sentiment score
6.0
Bitdefender GravityZone Enterprise Security provides efficient support, though regional support limitations and documentation gaps may cause occasional delays.
Sentiment score
8.1
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
They conduct annual health checks at no cost, making the experience smooth.
Innovation & Development Support at BROOKSIDE DAIRY LTD
I have never needed additional support, which shows how easy and friendly Bitdefender is.
ITOfficer at a educational organization with 201-500 employees
Their technical support is helpful.
CTO at Exceed NetSec LLC
 

Scalability Issues

Sentiment score
6.2
Bitdefender GravityZone Enterprise Security is praised for scalability and ease of expansion, especially for small to medium businesses.
Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
 

Stability Issues

Sentiment score
7.8
Bitdefender GravityZone Enterprise Security is stable and reliable but may have resource consumption and compatibility issues with older systems.
Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
In terms of stability, we haven't experienced any crashes, downtimes, or performance issues.
Innovation & Development Support at BROOKSIDE DAIRY LTD
 

Room For Improvement

Bitdefender GravityZone struggles with user-friendliness, high costs, inflexible features, and insufficient support, needing better detection and interface.
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
Initially, before we purchased it, the distributor acted as if they knew this product very well, but after we bought it and were supposed to deploy it, they were struggling, so we ended up getting it right ourselves.
Chief Technology Officer at DNN Technologies
Operating from the primary site, we face challenges with the on-premises version when working from the DR site, which is why we want to move to the cloud for continuous protection during site failovers.
Innovation & Development Support at BROOKSIDE DAIRY LTD
Normal users cannot handle these CLI operations effectively.
CTO at Exceed NetSec LLC
 

Setup Cost

Bitdefender GravityZone offers flexible, competitive pricing with modular licensing, allowing payment for only necessary features and optional extras.
Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
Regarding pricing, setup cost, and licensing, it is affordable.
CEO at URS LLP
Maintaining Bitdefender GravityZone Enterprise Security has been smooth.
Innovation & Development Support at BROOKSIDE DAIRY LTD
 

Valuable Features

Bitdefender GravityZone Enterprise Security provides extensive telemetry, intuitive setup, ransomware protection, and efficient remote management with seamless integration.
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
In terms of threat detection, I would give it a ten out of ten since Bitdefender manages to catch threats that other products miss.
ITOfficer at a educational organization with 201-500 employees
You can see every machine that is in your environment and observe exactly what is happening.
Chief Technology Officer at DNN Technologies
It operates in real-time, and we've enabled it to detect malicious activities in our network and at the endpoint level, performing quite effectively.
Innovation & Development Support at BROOKSIDE DAIRY LTD
 

Categories and Ranking

Bitdefender GravityZone Ent...
Ranking in Endpoint Protection Platform (EPP)
27th
Average Rating
8.2
Reviews Sentiment
5.4
Number of Reviews
31
Ranking in other categories
Virtualization Security (4th)
Norton Small Business
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
Cloud Backup (43rd), SSL VPN (12th)
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Bitdefender GravityZone Enterprise Security is 1.0%, up from 0.8% compared to the previous year. The mindshare of Norton Small Business is 1.9%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Bitdefender GravityZone Enterprise Security1.0%
Norton Small Business1.9%
Other97.1%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Rias Majeed - PeerSpot reviewer
CTO at Exceed NetSec LLC
Delivers lightweight protection while facing challenges with technical aspects
I have been working with Bitdefender GravityZone Enterprise Security for quite a long time, but recently, I do not appreciate their changes, especially on the technical side. They moved some portions to remote GUI-based interfaces. The Command Line Interface (CLI) is not improving. Even experienced personnel are finding it difficult. There is a power user function where you can stop it temporarily for installing applications. Previously, we had the option to click on the power user button and enter the password to allow stopping that particular function. Now, we have to do it via CLI, which even technical personnel struggle to understand. Currently, everything is working fine except for the technical aspects we can control. If they can revert to the old system, that would be much better. When we raise this issue with Bitdefender, they cite security reasons for the change. However, while Cisco is moving away from CLI to GUI, Bitdefender is moving backward. Normal users cannot handle these CLI operations effectively.
William_Bowers - PeerSpot reviewer
CEO at Evise.ai
Provides a secure and hassle-free environment
One area where Norton 360 could improve is the constant push for upselling. The notifications urging me to buy additional services, like dark web monitoring or a secure browser, can be overwhelming. It feels like they are trying to sell me more than I actually need. I would prefer a more straightforward approach where essential features are included in the base license without constant prompts to purchase extras. While notifications about actions taken for my security are good, they could be more informative, letting me know exactly what they did to protect me without the upsell pitches. Simplifying the user experience and providing clearer information about the actions taken would make Norton 360 more user-friendly for me.
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Computer Software Company
10%
Financial Services Firm
6%
Government
6%
Comms Service Provider
10%
Computer Software Company
9%
Manufacturing Company
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business9
Large Enterprise2
 

Questions from the Community

What do you like most about Bitdefender GravityZone Enterprise Security?
It is perfectly stable. We haven't received any complaints from customers regarding stability or performance. It's been smooth sailing so far.
What is your experience regarding pricing and costs for Bitdefender GravityZone Enterprise Security?
Maintaining Bitdefender GravityZone Enterprise Security has been smooth. We receive regular notifications about upgrades, and the process has been successful without issues.
What needs improvement with Bitdefender GravityZone Enterprise Security?
Because we bought Bitdefender GravityZone Enterprise Security via Rectron as a distributor, they need to upskill their distributors. When we were deploying, the Rectron people did not know much, an...
What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
 

Also Known As

Bitdefender GravityZone Security for Virtualized Environments, GravityZone Security for Virtualized Environments
No data available
 

Overview

 

Sample Customers

SambaSafety, Morefield Communications, Northstar Ltd., Citrix, Greenman-Pedersen
Information Not Available
Find out what your peers are saying about Bitdefender GravityZone Enterprise Security vs. Norton Small Business and other solutions. Updated: December 2025.
879,889 professionals have used our research since 2012.