The main issue with Bitdefender is the UI and console. It's not designed with current standards; it's not HTML5 and doesn't work well for navigation, making it a little clunky.
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
Real User
Top 5
2025-02-12T07:57:55Z
Feb 12, 2025
There are instances where it blocks local-made programs due to false positives, but these issues are resolved promptly. While customization and enhancement of configurations based on specific environments can be developed further, issues related to the execution of older EXE files are rare.
There is always room for improvement, but these are slowly diminishing. The team is catching up with many aspects. It is more than adequate, just needing to keep up with industry changes.
It is missing a lot, especially in reporting. The reporting functionality is quite minimal, and there are no alerts available. The reporting aspect is a bit disappointing. However, if they work on enhancing it, there's potential for improvement. The current reports lack depth, particularly for analytical purposes. Additionally, we are missing email encryption capabilities. We’ve also faced a few minor issues with the solution’s scalability.
Learn what your peers think about GravityZone Business Security. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
Business Development & Marketing Manager at a tech vendor with 11-50 employees
Reseller
Top 20
2023-12-20T13:47:15Z
Dec 20, 2023
The product should offer some add-ons, like RMM and extra capabilities, which need not be included much in the area of cybersecurity. From an administration perspective, the tool lacks functionalities related to RMM and MDM. The tool should offer add-ons, like RMM and MDM.
IT Manager at MGH. Małopolska Grupa Handlowa Sp. z o.o
Real User
2022-08-26T16:03:58Z
Aug 26, 2022
Bitdefender GravityZone Elite could improve the ease of use and add more features. Other solutions have more features such as Kaspersky Antivirus. For example, I could not remote connect with Microsoft Windows with Kaspersky Antivirus and the reports were better. Additionally, I have had difficulty ending tasks with solutions.
Chief security officer at a transportation company with 5,001-10,000 employees
Real User
2022-03-10T16:10:28Z
Mar 10, 2022
Bitdefender GravityZone Elite could improve by having a patch management function to become part of the solution. For now, it's a separate module subscription. For example, in my company, all the endpoints are sending the information about network attacks and detected malware, to the GravityZone console, and from the console, you can send all these alerts, to another solution, such as Syslog. This is a very important point for us because, this architecture, is similar to having hundreds of threat sensors in the company. The endpoint is a threat sensor and this is very important. From a security perspective, I'm not expecting anything more. However, I'm expecting patch management to become part of GravityZone, and not a separate subscription. This would be a large benefit to us.
There is no perfect solution. There are areas that we wish could be improved, especially on upgrades. Sometimes upgrades are too heavy that they require backup like you're installing the solution for the first time. Sometimes the configuration is also quite a tedious process for the solution to be configured the way you want. It's quite complex. There are also some features that need to work with iOS. At the moment, we find that a problem. We are not able to fully protect our iOS products, but more or less, this is a good solution.
GravityZone Business Security is much more than a business antivirus software. Here is why:
1. It ensures complete protection against all types of malware: ransomware, phishing, zero-day attack, viruses, spyware, etc.
2. It uses multiple machine learning techniques, behavioral analysis, and continuous monitoring of running processes to keep up with the latest threats.
3. Everything is available in a single, easy-to-use platform for all your devices: desktops, laptops, physical and virtual...
The main issue with Bitdefender is the UI and console. It's not designed with current standards; it's not HTML5 and doesn't work well for navigation, making it a little clunky.
There are instances where it blocks local-made programs due to false positives, but these issues are resolved promptly. While customization and enhancement of configurations based on specific environments can be developed further, issues related to the execution of older EXE files are rare.
There is always room for improvement, but these are slowly diminishing. The team is catching up with many aspects. It is more than adequate, just needing to keep up with industry changes.
From an MSP point of view, it is not as efficient as I would like. The ROI is not good for me. I act slower in it than in my own GravityZone.
There could be more security features included in the product.
It is missing a lot, especially in reporting. The reporting functionality is quite minimal, and there are no alerts available. The reporting aspect is a bit disappointing. However, if they work on enhancing it, there's potential for improvement. The current reports lack depth, particularly for analytical purposes. Additionally, we are missing email encryption capabilities. We’ve also faced a few minor issues with the solution’s scalability.
The product should offer some add-ons, like RMM and extra capabilities, which need not be included much in the area of cybersecurity. From an administration perspective, the tool lacks functionalities related to RMM and MDM. The tool should offer add-ons, like RMM and MDM.
Technical support could always be improved.
Bitdefender GravityZone Elite could improve the ease of use and add more features. Other solutions have more features such as Kaspersky Antivirus. For example, I could not remote connect with Microsoft Windows with Kaspersky Antivirus and the reports were better. Additionally, I have had difficulty ending tasks with solutions.
When you have to change some of the settings, the initial setup can become complicated.
Its performance can be better. It doesn't work very well for ransomware. That's why we are trying to evaluate other products.
Bitdefender GravityZone Elite could improve by having a patch management function to become part of the solution. For now, it's a separate module subscription. For example, in my company, all the endpoints are sending the information about network attacks and detected malware, to the GravityZone console, and from the console, you can send all these alerts, to another solution, such as Syslog. This is a very important point for us because, this architecture, is similar to having hundreds of threat sensors in the company. The endpoint is a threat sensor and this is very important. From a security perspective, I'm not expecting anything more. However, I'm expecting patch management to become part of GravityZone, and not a separate subscription. This would be a large benefit to us.
There is no perfect solution. There are areas that we wish could be improved, especially on upgrades. Sometimes upgrades are too heavy that they require backup like you're installing the solution for the first time. Sometimes the configuration is also quite a tedious process for the solution to be configured the way you want. It's quite complex. There are also some features that need to work with iOS. At the moment, we find that a problem. We are not able to fully protect our iOS products, but more or less, this is a good solution.