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Trend Micro Worry-Free Services Suites vs Trend Vision One Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Trend Micro Worry-Free Services Suites boosted security, reduced IT costs, improved efficiency, and increased return on investment.
Sentiment score
7.4
Organizations achieve varied ROI with Trend Vision One, noting cost savings, enhanced security, and efficiency improvements up to 30%.
 

Customer Service

Sentiment score
6.5
Trend Micro Worry-Free Services support praised for responsiveness but hindered by time zones; customer service scores higher at 9/10.
Sentiment score
6.7
Trend Vision One Endpoint Security's support is praised for problem-solving but criticized for slow and non-localized service in some areas.
I have not needed much technical support except during the uninstallation issues, which took some time to resolve.
 

Scalability Issues

Sentiment score
7.3
Trend Micro Worry-Free Services Suites is adaptable, flexible, and economical, ideal for diverse organizations despite internet dependency concerns.
Sentiment score
7.9
Trend Vision One Endpoint Security excels in scalability and adaptability, supporting small to large organizations with effortless expansion capabilities.
 

Stability Issues

Sentiment score
8.1
Trend Micro Worry-Free Services Suites are praised for stability, despite some update-related challenges impacting protection reliability.
Sentiment score
8.1
Trend Vision One Endpoint Security is stable and reliable, with minor resource concerns and high user satisfaction ratings.
 

Room For Improvement

Trend Micro Worry-Free Services needs improvements in agents, pricing, usability, integration, performance, UI, and training resources.
Trend Vision One Endpoint Security needs improvements in functionality, compatibility, performance, support, analytics, and user experience for better protection.
We need more training resources for my team and I, such as developing labs and sessions to implement it more easily.
20% to 30% of endpoints faced difficulty in cleaning or uninstalling the software.
 

Setup Cost

Trend Micro Worry-Free Services Suites pricing opinions vary, from reasonable and competitive to too expensive with annual increases.
Trend Vision One Endpoint Security offers flexible pricing and straightforward setup, but some users find it expensive compared to competitors.
The pricing of Trend Micro is a little bit higher compared to Sophos.
The pricing is very high, despite the solution’s capabilities.
 

Valuable Features

Trend Micro Worry-Free Services Suites excels in security with behavior detection, cloud management, and low resource requirements for efficient protection.
Trend Vision One Endpoint Security offers virtual patching, centralized management, machine learning, and real-time protection for comprehensive security.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
The integration of ML and AI provides complete visibility, suggests responses, detects threats, and includes integration into XDR, which covers email security, endpoint security, cloud security, among other aspects.
The behavior analytics feature is very useful, and its threat detection based on AI is very strong.
 

Categories and Ranking

Trend Micro Worry-Free Serv...
Ranking in Endpoint Protection Platform (EPP)
27th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Email Security (15th), Managed Detection and Response (MDR) (11th), Extended Detection and Response (XDR) (16th)
Trend Vision One Endpoint S...
Ranking in Endpoint Protection Platform (EPP)
5th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
131
Ranking in other categories
Endpoint Compliance (3rd), Endpoint Detection and Response (EDR) (6th)
 

Mindshare comparison

As of March 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Trend Micro Worry-Free Services Suites is 0.9%, up from 0.2% compared to the previous year. The mindshare of Trend Vision One Endpoint Security is 1.9%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

NaveedUddin - PeerSpot reviewer
Enhanced security with seamless failover and a well-rounded solution
We are located in a high-risk area for cyberattacks, and this solution helps protect our data. It is actively used to monitor the user activities and generates report on the basis of there activities. 24/7 protection against email threats and real time blocking allowing our users to working worry free.
John Trembly - PeerSpot reviewer
Provides a single dashboard, integrates well, and has predictive machine learning
Microsoft's new Azure Code Signing is causing a lot of issues for us with One Endpoint Security. We currently have two systems in operation, on-prem and SaaS, and many of the agents won't upgrade beyond version B11564 because these newer versions require Azure Code Signing compliance on the endpoint. If we are not up to date with our Windows updates, we don't have this compliance. Irrespective of the Windows version we are running, we have to apply patches to the machines, if the OS is not damaged, to make them compliant. After that, we can upgrade to the latest version of the respective agent. This process also applies to both Deep Security and Workload Security. I have two production servers: one for Windows and another for Mac. These servers are available in both on-premise and SaaS versions. Additionally, I have a test server that is located on-premises. The significant distinction with the SaaS version is the absence of a test server where I can install a new version. This means I can't allow the agents on it to upgrade and then perform testing. In contrast, with the production SaaS version of One Endpoint Security, I have numerous agents transitioning and coming online. It's essential that these agents upgrade to a newer version. Among these agents, there are five or six different versions, not counting the really old ones that have yet to upgrade due to ACS non-compliance. I can't leave the testing phase for an extended period because I still have outdated agents that need to be updated. These agents can't be left hanging while I wait to test the newest version that has just been released. New versions seem to come out every couple of months in the SaaS environment. In the past, when I solely used the on-premises version, I would review security bulletins for the SaaS version to identify any issues. I'm apprehensive about potential future situations involving this, primarily because the majority of our agents now operate on the cloud version. If a problem is discovered, rolling back on those agents would be challenging. It would require careful operation to revert them to a different version. The on-premises version of One Endpoint Security has an update function that allows us to manually update a bunch of servers. For example, if I just turned on a policy, I can force the agents to quickly download the policy and start following the update procedure or update settings. However, this function is not available in the SaaS version. This is because the system cannot communicate with the agent through the firewall. The SaaS version has an automatic update function and an update source entry in the update agents sub-menu, but it does not have a way to force agents to update. This is a problem because we cannot automatically update the agents. We have to manually log in to the machines and give them an update command. Currently, we have no choice but to wait until the agents find the updates themselves.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Security Firm
10%
Retailer
9%
Comms Service Provider
9%
Educational Organization
52%
Computer Software Company
9%
Manufacturing Company
5%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us.
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
Our primary use case for Trend Micro Worry-Free Services Suites is to protect our organization and organizational data. We aim to enhance our security by implementing Trend Micro Worry-Free Service...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
What do you like most about Trend Micro Apex One?
It is updated automatically without much intervention from our side. We can also get some reports easily.
What is your experience regarding pricing and costs for Trend Micro Apex One?
The pricing is very high, despite the solution’s capabilities.
 

Also Known As

No data available
Trend Micro Apex One, OfficeScan, Trend Micro OfficeScan
 

Overview

 

Sample Customers

Information Not Available
Atma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST
Find out what your peers are saying about Trend Micro Worry-Free Services Suites vs. Trend Vision One Endpoint Security and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.