CrowdStrike Falcon Complete MDR vs Rapid7 MDR comparison

CrowdStrike and Rapid7 are both solutions in the Managed Detection and Response (MDR) category. CrowdStrike is ranked #1 with an average rating of 8.7, while Rapid7 is ranked #17 with an average rating of 8.5. CrowdStrike holds a 14.9% mindshare in MDR, compared to Rapid7’s 2.4% mindshare. Additionally, 100% of CrowdStrike users are willing to recommend the solution, compared to 100% of Rapid7 users who would recommend it.

CrowdStrike Falcon Complete...

Read 79 CrowdStrike Falcon Complete MDR reviews

10,384 Views
6,206 Comparison Views

100% willing to recommend

Rapid7 MDR

Read 4 Rapid7 MDR reviews

1,333 Views
1,066 Comparison Views

100% willing to recommend

CrowdStrike Falcon Complete...

Rapid7 MDR

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 8, 2024

Rapid7 MDR and CrowdStrike Falcon Complete MDR are competitive products in the Managed Detection and Response category. CrowdStrike Falcon Complete MDR seems to have a slight upper hand due to its advanced security features, while Rapid7 MDR is favored for its pricing and customer support, beneficial for those on a budget.

Features: Rapid7 MDR offers robust threat detection, automated incident response, and vulnerability management. CrowdStrike Falcon Complete MDR provides advanced threat intelligence, proactive threat hunting, and comprehensive endpoint protection with minimal system impact.

Room for Improvement: Rapid7 MDR could enhance its threat intelligence capabilities and broaden its integration options. Additionally, improving detection accuracy with fewer false positives would be beneficial. CrowdStrike Falcon Complete MDR could improve in reducing setup costs and simplifying its feature usage. Enhancements in seamless product updates and customizability could also be considered.

Ease of Deployment and Customer Service: Rapid7 MDR offers a straightforward deployment process, emphasizing accessible support and integration flexibility. CrowdStrike Falcon Complete MDR provides cloud-native deployment with strong technical support, ensuring seamless integration with existing systems and a cloud-first convenience.

Pricing and ROI: Rapid7 MDR is noted for its cost-effective setup and satisfactory ROI due to competitive pricing. CrowdStrike Falcon Complete MDR has a higher setup cost but offers substantial ROI from its extensive feature set, aligning well with pricing despite the initial investment.

To learn more, read our detailed CrowdStrike Falcon Complete MDR vs. Rapid7 MDR Report (Updated: January 2025).

Buyer's Guide

CrowdStrike Falcon Complete MDR vs. Rapid7 MDR

January 2025

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Helped 838,640 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CrowdStrike Falcon Complete...

Ranking in Managed Detection and Response (MDR)

1st

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Rapid7 MDR

Ranking in Managed Detection and Response (MDR)

17th

Average Rating

8.6

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 14.9%, down from 15.3% compared to the previous year. The mindshare of Rapid7 MDR is 2.4%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Otis Brinson

Principal at GoTo Foods

Helps users keep track of everything from one place

The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.

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Oluwaseun Sonaike

Head, Networks and Security at First City Monument Bank Limited

Offers good integrations , very scalable and flexible and we can send as many logs as we want

We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too. We saw specific cost reductions. We used to pay extra for external user insight and availability management in our old setup. Now, that's all included in Rapid7, which saves us money and simplifies management.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Falcon's threat intel is strong, and the solution allows our customers to automate their site intelligence. We can integrate Falcon X with the other platforms we use, like FireEye, Insight, Cybertech, and Kaspersky."

"There's less workload on the endpoint."

"With the support of the CrowdStrike team, I rate them a ten out of ten."

"The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations."

"I find the incident management feature valuable because it identifies new types of viruses and sends an alert to the console administrator to check the hardware."

"CrowdStrike Falcon Complete has stable security."

"The detection and response times are impressive."

"The continuous improvement in detections and response times is valuable. They are more focused on threats that come from the cloud, not only that we see."

More CrowdStrike Falcon Complete MDR pros

"The product allows us to customize our alerts."

"We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too."

"The solution uses its own SIM solution, InsightIDRC, and offers an unlimited incident response as part of the package."

Cons

"I think the overall user experience for the operations team could be improved. The dashboard could be more effective, like Microsoft Defender. Microsoft worked on refining the user experience. The security monitoring tools could be simpler and more user-friendly. Integration with the application layer might be another area for improvement."

"At the moment, nothing is missing in CrowdStrike Falcon Complete. I'm amazed by it. It's perfect and I'm not aware of any other vendors that provide its features, but it would also depend on the configuration and policy management of the solution, for example, I can bring you an EDR solution and configure it badly, so it won't do anything. It also depends on the people, not just the technology you're obtaining, so this is the most important thing to do for all solutions, even for firewalls. You can obtain a firewall and if you permit everyone to go through it, then it's useless. What could be improved in CrowdStrike Falcon Complete is its management console. Currently, that console is on the cloud, so if the cloud is compromised, then the management console would also be compromised, and that's quite risky."

"The solution should include some sort of DLP capabilities."

"I would improve the Operational Technology environment functionalities."

"An MDM, Mobile Device Manager, should be added in the next release."

"The support is good from CrowdStrike Falcon Complete. We call them and we have a response immediately. They could improve by increasing their knowledge."

"It has a lot of false positives, which can be an issue, but you can verify these false positives."

"They are doing very well in continuously improving their product. The only thing is that it is completely cloud-based, and some customers don't really like that type of approach, but you can only provide such a solution when you have cloud-based intelligence. On the other end, we know that it is sometimes a breaking point for some of the customers. They could potentially have an on-prem or hybrid solution. Any antivirus needs to have its features updated. If there could be a relay between them, it would be helpful, but that's very hard to do. So, you either accept that approach and have the benefit with this little disadvantage."

More CrowdStrike Falcon Complete MDR cons

"Currently, I can't think of any improvements, although there's always room for improvement in any solution."

"There are potential improvements in reports and dashboards."

"The product should provide full transparency in security operations."

Pricing and Cost Advice

"They are really reasonable for the services they are providing. When you add more endpoints, you are going to pay more for the license."

"It is expensive, but looking at the capabilities that it brings, it is reasonable. There are no additional costs to the licensing costs. If you increase the number of licenses, support is included."

"We pay 40,000 euros to use this solution."

"The average price is approximately $500 per customer."

"The licensing cost for CrowdStrike Falcon Complete is fair, and I would give it a five out of five. You have to pay per device/user."

"CrowdStrike Falcon Complete is very expensive in comparison to Bitdefender."

"There is a license needed to use the solution. The price of the solution is fair."

"The price is okay, although you're not going to get away cheap when it comes to security."

More CrowdStrike Falcon Complete MDR pricing and cost advice

"The product is not overly priced."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Manufacturing Company

Financial Services Firm

Government

Computer Software Company

16%

Educational Organization

15%

Financial Services Firm

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?

It is a cloud-based solution. You can easily scale it.

See all answers

What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?

CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...

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What needs improvement with CrowdStrike Falcon Complete?

There is room for improvement in the AI of CrowdStrike, known as Charlotte AI, which my team does not currently use. I have not had contact with it at this moment. Additionally, patch management in...

See all answers

What do you like most about Rapid7 MDR?

We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too.

See all answers

What is your experience regarding pricing and costs for Rapid7 MDR?

Cost savings are realized as it's more cost-effective to purchase the entire service rather than individual technology stacks. The MDR service provides better value for the organization's investment.

See all answers

What needs improvement with Rapid7 MDR?

Currently, I can't think of any improvements, although there's always room for improvement in any solution.

See all answers

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Compared 8% of the time

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Compared 2% of the time

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Compared 15% of the time

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Compared 12% of the time

Red Canary vs Rapid7 MDR

Compared 11% of the time

Secureworks Taegis Managed XDR / MDR vs Rapid7 MDR

Compared 9% of the time

Arctic Wolf Managed Detection and Response vs Rapid7 MDR

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Product Reports

Buyer's Guide

CrowdStrike Falcon Complete MDR

February 2025

Download CrowdStrike Falcon Complete MDR product report

Buyer's Guide

Managed Detection and Response (MDR)

February 2025

Download Rapid7 MDR product report

Also Known As

Falcon Complete

Rapid7 Managed Detection and Response

Overview

CrowdStrike Falcon Complete MDR provides advanced endpoint protection through behavioral-based analysis, threat hunting, and zero-day attack prevention for devices, servers, clients, and mobile endpoints.

Organizations utilize CrowdStrike Falcon Complete MDR for comprehensive security management, including monitoring and detecting vulnerabilities, ransomware protection, and enhancing overall security postures. It replaces traditional antiviruses and seamlessly integrates with other security solutions to ensure proactive threat management.

What are the key features of CrowdStrike Falcon Complete MDR?

AI and Machine Learning Detection: Identifies sophisticated threats using advanced algorithms.
Comprehensive Threat Intelligence: Delivers in-depth threat data for informed decision-making.
Real-Time Updates: Ensures constant protection against emerging threats.
Scalable Deployment: Adapts to organizational growth and changes.
Responsive Threat Hunting: Proactively searches for potential threats in the environment.
Minimal CPU Usage: Operates efficiently without hampering performance.
User-Friendly Dashboards: Simplifies monitoring and management tasks.
Strong Integration: Works well with other security tools and platforms.
Proactive Monitoring: Continuously observes systems to preemptively address issues.
Extensive Forensic Capabilities: Offers deep insights into security incidents.
Lightweight Endpoint Agent: Ensures endpoints are protected without affecting performance.
Efficient Incident Response: Quickly addresses and mitigates security breaches.
Broad OS Support: Compatible with a wide range of operating systems.

What benefits or ROI should be considered?

Reduced Downtime: Minimizes disruptions through swift threat detection and response.
Enhanced Security Posture: Strengthens overall security through comprehensive protection measures.
Cost Savings: Lowers expenses by replacing multiple security tools with an integrated solution.
Scalability: Adapts to the growing and changing needs of the organization.
Proactive Threat Management: Identifies and mitigates threats before they cause significant damage.

In specific industries such as finance, healthcare, and education, CrowdStrike Falcon Complete MDR is implemented to ensure compliance with regulatory standards, protect sensitive data, and defend against sophisticated threats. These sectors benefit from CrowdStrike's robust endpoint protection mechanisms and detailed forensic capabilities, which help maintain security integrity and operational continuity.

CrowdStrike

Standing up an effective detection and response program isn’t as simple as buying and implementing the latest security products. It requires a dedicated SOC, staffed with highly skilled and specialized security experts, and 24/7 vigilance using the best technology to ensure stealthy attackers have nowhere to hide. Creating such a program can be expensive, difficult to maintain, and provides limited assurance that you’ve advanced your overall security. Rapid7 MDR is built from the ground up to help security teams of all sizes and security experiences strengthen their security posture, find attackers, and stay ahead of emerging threats. Our MDR service uses a combination of security expertise and technology to detect dynamic threats quickly across your entire ecosystem, providing the hands-on, 24/7/365 monitoring, proactive threat hunting*, effective response support, and tailored security guidance needed to stop nefarious activity and help you accelerate your security maturity.

Rapid7

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Landmark Health, NISC, Resimac, Starr Companies

Buyer's Guide

CrowdStrike Falcon Complete MDR vs. Rapid7 MDR

January 2025

Free Report: CrowdStrike Falcon Complete MDR vs. Rapid7 MDR

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