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CrowdStrike Falcon Complete MDR vs Rapid7 MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
80
Ranking in other categories
No ranking in other categories
Rapid7 MDR
Ranking in Managed Detection and Response (MDR)
17th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 12.5%, down from 15.7% compared to the previous year. The mindshare of Rapid7 MDR is 2.8%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Otis Brinson - PeerSpot reviewer
Helps users keep track of everything from one place
The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.
Oluwaseun Sonaike - PeerSpot reviewer
Offers good integrations , very scalable and flexible and we can send as many logs as we want
We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too. We saw specific cost reductions. We used to pay extra for external user insight and availability management in our old setup. Now, that's all included in Rapid7, which saves us money and simplifies management.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are many different modules with this solution where vulnerability and inventory management can be carried out. The solution has a good dashboard and offers a lot of insights into your systems."
"The prevention capabilities hold the utmost value."
"The overwatch module is the most valuable feature of CrowdStrike Falcon."
"CrowdStrike Falcon Complete has a very lightweight agent that provides signatureless detection protection from known and unknown malware or ransomware which is very useful."
"Overwatch is the most valuable feature of CrowdStrike Falcon Complete."
"It is very simple to use and not overly technical."
"It has good security features."
"It is working well. I tried a ransomware attack myself, and they were very fast in mitigating. I am very convinced of this product, and I am very satisfied with how it is working. The team behind the program itself is very valuable. If you don't have your own security team, they can do a great job for you. If your IT team isn't in the company, this can be of great value to you. Its documentation is very good. They have many different dashboards, and they do have a lot of information. Sometimes, it can be a bit overwhelming how much information is there, but once you find your way through with them, everything is very logical."
"The solution uses its own SIM solution, InsightIDRC, and offers an unlimited incident response as part of the package."
"The features of Rapid7 MDR that I find most effective for threat detection are the threat intelligence capabilities because it already collects many vulnerabilities and exploitations, as well as the configuration of network devices."
"We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too."
"The product allows us to customize our alerts."
 

Cons

"It really is an expensive product in the South African market. And they need people in our country. Their partner program isn't yet where it should be. They need a lot of work and there's a lot of improvement needed."
"It should be integrated with AI and ML."
"I have found customer support to be fairly good but it could be quicker."
"The solution could use an on-demand scan feature."
"The technical support is satisfactory, but there is room for improvement to enhance it."
"Some dashboards can be very complex, but once you get to know them, it is very logical."
"The solution needs to have human involvement, they could improve by having more automation where the solution can take the necessary action on time and more accurately."
"The customization could be tweaked. We can do a bunch of custom dashboards. However, the one thing that I'm not a fan of is when you go to do an investigation, the way that the processes are laid out on the screen is very bland looking. While the information is there, it could be laid out better."
"Rapid7 MDR is currently weak in AI solutions and intelligence, which is concerning."
"The product should provide full transparency in security operations."
"There are potential improvements in reports and dashboards."
"Currently, I can't think of any improvements, although there's always room for improvement in any solution."
 

Pricing and Cost Advice

"We pay $50,000 for the 200 endpoints we have."
"We have a yearly license, and it could be cheaper."
"This product is one of the more expensive ones on the market."
"The licensing cost for CrowdStrike Falcon Complete is fair, and I would give it a five out of five. You have to pay per device/user."
"There is a standard license to use CrowdStrike Falcon Complete."
"Falcon Complete isn't too pricy."
"There is an annual subscription."
"CrowdStrike is more expensive than SentinelOne. Licensing works on the number of agents and the modules you buy. CrowdStrike has different modules, such as Falcon, Falcon Overwatch, Falcon Complete, etc. The pricing depends upon the module that the customer wants. They have different Incident Response (IR) teams, which are very expensive."
"The product is not overly priced."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
8%
Healthcare Company
6%
Government
6%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
10%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
I am comfortable with the way it is working right now. From a pricing perspective, I am not really involved, so I do not know. For UI/UX, it is good, but I think they should keep up with the times....
What do you like most about Rapid7 MDR?
We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too.
What is your experience regarding pricing and costs for Rapid7 MDR?
Cost savings are realized as it's more cost-effective to purchase the entire service rather than individual technology stacks. The MDR service provides better value for the organization's investment.
What needs improvement with Rapid7 MDR?
There are areas of Rapid7 MDR that have room for improvement. The market is now changing very quickly towards artificial intelligence, and all the SIEM, EDR, and XDR vendors are moving to apply art...
 

Also Known As

Falcon Complete
Rapid7 Managed Detection and Response
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Landmark Health, NISC, Resimac, Starr Companies
Find out what your peers are saying about CrowdStrike Falcon Complete MDR vs. Rapid7 MDR and other solutions. Updated: June 2025.
861,524 professionals have used our research since 2012.