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CrowdStrike Falcon Complete MDR vs Rapid7 MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
79
Ranking in other categories
No ranking in other categories
Rapid7 MDR
Ranking in Managed Detection and Response (MDR)
17th
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 14.5%, down from 15.1% compared to the previous year. The mindshare of Rapid7 MDR is 2.5%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Otis Brinson - PeerSpot reviewer
Helps users keep track of everything from one place
The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.
Oluwaseun Sonaike - PeerSpot reviewer
Offers good integrations , very scalable and flexible and we can send as many logs as we want
We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too. We saw specific cost reductions. We used to pay extra for external user insight and availability management in our old setup. Now, that's all included in Rapid7, which saves us money and simplifies management.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has good visibility, works well, and it is fast."
"Technical support is helpful."
"There are many different modules with this solution where vulnerability and inventory management can be carried out. The solution has a good dashboard and offers a lot of insights into your systems."
"Their intelligence is really good. The security whitepapers that they write are outstanding. They handle it all for the clients. CrowdStrike Complete is managed by CrowdStrike. They only call a client if there is a problem that they can't address. They pretty much contain and eradicate. This is not something that every vendor provides."
"We found the initial setup to be quick and easy for the most part."
"It is a very good solution. It can provide detection and response in an extensive way, and for an endpoint, it can integrate the information that comes from the servers."
"The most valuable feature of CrowdStrike Falcon Complete is the lightweight design, easily manageable portal, and minimal IT maintenance required."
"The solution is easy to deploy and manage."
"The product allows us to customize our alerts."
"We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too."
"The solution uses its own SIM solution, InsightIDRC, and offers an unlimited incident response as part of the package."
 

Cons

"The biggest thing is to scan into your Office 365 environment, not from a cloud access security broker standpoint, but from the Secure Access Security Edge standpoint in protecting the Copilot ecosystem. Copilot has become more widely popular than I could have imagined. You need to back up and protect your Office 365 tools anyway, and Copilot is just a high sense of awareness."
"They need to continuously integrate with other security tools such as CyberArk or Mimecast, to cover the entire IT infrastructure."
"The support from CrowdStrike Falcon Complete is very fast. The support could improve if it was in the French language."
"The solution could use an on-demand scan feature."
"The documentation that they had for the use of their API's was not very helpful."
"Its support should be improved. The product is amazing, but the problem is that their support team is overconfident about the product. If something happens, they don't listen. They keep arguing with the customer. It should have more reporting. Reports are not that customizable. We need customizable reports for our customers, but they not there in CrowdStrike as well as SentinelOne."
"The solution should include some sort of DLP capabilities."
"CrowdStrike Falcon Complete could improve the threat visibility and have remediated vulnerabilities that they find."
"Currently, I can't think of any improvements, although there's always room for improvement in any solution."
"There are potential improvements in reports and dashboards."
"The product should provide full transparency in security operations."
 

Pricing and Cost Advice

"There is a license needed to use the solution. The price of the solution is fair."
"CrowdStrike Falcon Complete is expensive."
"The pricing for CrowdStrike Falcon Complete is competitive. It's a cheaper solution when you compare it with others, and on a scale of one to five, I'm rating its pricing a four. You also don't need to pay extra for its features. CrowdStrike Falcon Complete is perfect."
"The pricing is a little bit higher than other OEM competitors in the market, like SentinelOne and Trend Micro."
"While the cost is relatively high, it is justified by the value it brings."
"It's expensive. Its price varies because it's a modular solution."
"We have a yearly license, and it could be cheaper."
"It is a fairly firm price. It is not the cheapest solution, but if you take the complete team into consideration, it is a great value."
"The product is not overly priced."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
9%
Financial Services Firm
7%
Government
6%
Computer Software Company
16%
Educational Organization
14%
Financial Services Firm
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
There is room for improvement in the AI of CrowdStrike, known as Charlotte AI, which my team does not currently use. I have not had contact with it at this moment. Additionally, patch management in...
What do you like most about Rapid7 MDR?
We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too.
What is your experience regarding pricing and costs for Rapid7 MDR?
Cost savings are realized as it's more cost-effective to purchase the entire service rather than individual technology stacks. The MDR service provides better value for the organization's investment.
What needs improvement with Rapid7 MDR?
Currently, I can't think of any improvements, although there's always room for improvement in any solution.
 

Also Known As

Falcon Complete
Rapid7 Managed Detection and Response
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Landmark Health, NISC, Resimac, Starr Companies
Find out what your peers are saying about CrowdStrike Falcon Complete MDR vs. Rapid7 MDR and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.