CrowdStrike Falcon Complete MDR vs Rapid7 MDR comparison

CrowdStrike and Rapid7 are both solutions in the Managed Detection and Response (MDR) category. CrowdStrike is ranked #1 with an average rating of 8.6, while Rapid7 is ranked #16 with an average rating of 8.5. CrowdStrike holds a 17.2% mindshare in MDR, compared to Rapid7’s 2.6% mindshare. Additionally, 100% of CrowdStrike users are willing to recommend the solution, compared to 100% of Rapid7 users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 6, 2024

Rapid7 MDR and CrowdStrike Falcon Complete MDR compete in the managed detection and response market. CrowdStrike Falcon Complete MDR appears to have the upper hand due to its advanced features and AI-driven analytics, despite a higher price point.

Features: Rapid7 MDR offers comprehensive threat detection and response capabilities, efficient cost management, and excellent support. CrowdStrike Falcon Complete MDR includes advanced AI-driven analytics, seamless integration with other security solutions, and extensive feature sets.

Room for Improvement: Rapid7 MDR could improve its automation tools, enhance reporting features, and expand integration options. CrowdStrike Falcon Complete MDR needs faster response times, more customizable alerts, and improved user interface.

Ease of Deployment and Customer Service: Rapid7 MDR is noted for its straightforward deployment process and responsive customer service. CrowdStrike Falcon Complete MDR offers manageable deployment and excellent ongoing support.

Pricing and ROI: Rapid7 MDR is recognized for its competitive pricing and satisfying ROI. CrowdStrike Falcon Complete MDR, though more expensive, provides superior value over time due to its efficiency gains and extensive feature set.

To learn more, read our detailed CrowdStrike Falcon Complete MDR vs. Rapid7 MDR Report (Updated: July 2024).

Buyer's Guide

CrowdStrike Falcon Complete MDR vs. Rapid7 MDR

July 2024

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Categories and Ranking

Binary Defense MDR

Mindshare comparison

As of September 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.5%, up from 0.4% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 17.2%, up from 16.1% compared to the previous year. The mindshare of Rapid7 MDR is 2.6%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Jay Ketchaver

Senior Manager of Information Technology and Security at a comms service provider with 51-200 employees

Dec 7, 2023

Offers stability, quick response times, and great tech support

I like Binary Defense MDR's customizability. They have been great with technical support, customer service, and our account managers. Always happy with their overall support. Using Binary Defense has brought our organization more peace of mind and excellent security. Fortunately, we haven't faced major cybersecurity issues, but I trust that if we did, Binary Defense would catch them before things got out of hand. It has significantly improved our security posture compared to before we had them and it has greatly reduced my IT team's workload. It also saves me time, at least an hour a day or more. I love our partnership with Binary Defense. Bringing it to the board has made my life much easier and provides me with significant peace of mind. If you don't see your enterprise MDR provider as an extension of your team, you probably have a strong team. However, Binary Defense is so focused on security that they are top-notch in our view. They are a trusted partner for us.

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Kunal Bhujbal

Associate Director at a consultancy with 11-50 employees

Feb 27, 2024

Uses AI-powered analytics, improves security posture, and automatically remediates threats

CrowdStrike's Falcon Complete service simplifies endpoint security by using a single sensor we install on our devices. Once installed, CrowdStrike's managed services take care of everything, including monitoring, threat detection, remediation, and alert management. Our customers only need to handle adding new users or groups. CrowdStrike Falcon Complete improves our ability to respond to and remediate cyber threats. CrowdStrike Falcon Complete boasts AI-powered analytics that hold significant promise. While I haven't used it personally, we'll be implementing it with a few clients. Once their quarterly reviews are completed, we should gain valuable feedback. The generative AI capabilities seem comprehensive, which is positive for our needs. The real-time threat-hunting capabilities stand out for us. Falcon Complete incident response feature works in the background where a team at the threat center reviews the detections and automatically remediates the threats. We're continually evolving our cybersecurity posture, and Falcon Complete has significantly improved our response time to cyber threats. We don't have an in-house SOC team so Falcon Complete has been crucial in helping with threat detection and resolution.

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Nuki Agustino Wono

Senior Security Consultant at ITSEC Asia

Jun 26, 2024

Excels in incident response and minimize false positives at flexible pricing

My company is also implementing Rapid7 MDR for database security. When comparing it with other solutions like ductless systems, Rapid7 stands out specifically for MDR network protection and response Rapid7's MDR service offers several strong points. Firstly, it excels in incident response. Rapid7…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."

"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."

"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."

"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."

"The most valuable feature is reviewing tickets and the notes added by technicians."

"The case interface is Binary Defense MDR's most valuable feature."

"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."

"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."

More Binary Defense MDR pros

"We found the initial setup to be quick and easy for the most part."

"It's a stable application. It is one of the most stable out of all the other market applications, especially if you're talking about within the EDR platform."

"It works as a security device and provides an extra layer of security to our devices and computers."

"The most valuable feature of CrowdStrike Falcon Complete is the lightweight design, easily manageable portal, and minimal IT maintenance required."

"The AI and the group knowledge base that they get from having multiple clients in the cloud is very useful to us."

"The response service is the most valuable as it frees up our IT staff to focus on other tasks."

"Its machine learning and AI features are good."

"The most valuable feature of this solution is the real-time visibility into what is happening in your endpoint."

More CrowdStrike Falcon Complete MDR pros

"We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too."

"The product allows us to customize our alerts."

Cons

"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."

"The current reporting system could benefit from improvement."

"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."

"I would like to get more reports from Binary Defense about what they're blocking."

"While my understanding is that they're working on this, I would like to see some more of the quantification or reporting."

"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."

"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."

"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."

More Binary Defense MDR cons

"We'd like the pricing to be a bit lower in the future."

"I would like to see CrowdStrike Falcon Complete XDR integrate more effectively with other technologies."

"It would be good if they fleshed it out a bit more, possibly with additional areas such as security awareness training. They could build that in. They're leveraging the same endpoint base that they have the security software on, but then they could offer a centralized portal or hub whereby someone like me could leverage it to track and put out security awareness training for people on all the common topics. I could have a centralized hub for everyone's results from that training and for the evidence that training occurred. It would be relatively straightforward, but it would add a lot for people in the compliance area. It would be a great expansion."

"An MDM, Mobile Device Manager, should be added in the next release."

"The downside is that if you are using a device offline, not connected to the internet, you will potentially have exposure."

"I think the overall user experience for the operations team could be improved. The dashboard could be more effective, like Microsoft Defender. Microsoft worked on refining the user experience. The security monitoring tools could be simpler and more user-friendly. Integration with the application layer might be another area for improvement."

"The downside that we see with CrowdStrike is that it is not part of a broader ecosystem. It is an endpoint product. They don't sell firewalls or a broader cybersecurity ecosystem. Some of the behavioral detections could be more robust. It does a good job of stopping common tools and techniques, but when it comes to using Windows utilities, such as PowerShell, etc, it doesn't stop them. These are some of the things where we have been able to get past it. An argument there can be that these are administrative tools, not malware, so maybe it is not its job to stop it, but we see some of the competitive products doing a very good job of detecting behaviors as opposed to malware."

"Instead of a single dashboard with an overload of information, I favor a more user-friendly approach with an interactive dashboard."

More CrowdStrike Falcon Complete MDR cons

"The product should provide full transparency in security operations."

"There are potential improvements in reports and dashboards."

Pricing and Cost Advice

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

More Binary Defense MDR pricing and cost advice

"There is a license for this solution and everything is included. However, The price of the could be lower."

"There are different lengths of licenses available, such as three and five years. The price of CrowdStrike Falcon Complete is expensive."

"CrowdStrike offers solutions with the same functionality for both large enterprises and small to medium organizations with competitive pricing."

"Pricing is reasonable."

"The average price is approximately $500 per customer."

"There is a standard license to use CrowdStrike Falcon Complete."

"It is not cheap, and it is not overpriced. It positions itself in the upper half of pricing in the market. You can find a product that claims to do the same and is super cheap, but it'll be not at all good. You can find something that says it does everything in the world, and it is the best thing since sliced bread, but it would be incredibly expensive. Falcon Complete is neither of those. It is always best to go somewhere in the middle, but it is not in the middle. It is in the upper half. So, it is by no means cheap, but it is worth it. Its pricing is well fixed. Given what you get in return, you wouldn't feel bad paying for it. They have a great licensing model. You can add extra bells and whistles if you want. There is that ability to reduce the price by turning off certain features if you wish."

"The price is okay, although you're not going to get away cheap when it comes to security."

More CrowdStrike Falcon Complete MDR pricing and cost advice

"The product is not overly priced."

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Healthcare Company

Financial Services Firm

Manufacturing Company

Computer Software Company

16%

Manufacturing Company

Financial Services Firm

Government

Computer Software Company

16%

Educational Organization

14%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

The pricing is very competitive; it's on par with or below others. For those sensitive to pricing, I'd advise that th...

See all answers

What needs improvement with Binary Defense MDR?

Sometimes, something may not install right; however, whenever we have challenges, they are very solution-oriented and...

See all answers

What do you like most about CrowdStrike Falcon Complete?

It is a cloud-based solution. You can easily scale it.

See all answers

What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?

CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly o...

See all answers

What needs improvement with CrowdStrike Falcon Complete?

We find CrowdStrike Falcon Complete to have a steeper learning curve when it is deployed in certain industries such a...

See all answers

What do you like most about Rapid7 MDR?

We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the s...

See all answers

What is your experience regarding pricing and costs for Rapid7 MDR?

We have a very nice pricing. It is flexible.

See all answers

What needs improvement with Rapid7 MDR?

There are potential improvements in reports and dashboards.

See all answers

Comparisons

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Compared 18% of the time

Cortex XDR by Palo Alto Networks vs Binary Defense MDR

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Huntress vs CrowdStrike Falcon Complete MDR

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Arctic Wolf Managed Detection and Response vs CrowdStrike Falcon Complete MDR

Compared 11% of the time

Blackpoint Cyber MDR vs CrowdStrike Falcon Complete MDR

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Adlumin Cybersecurity vs CrowdStrike Falcon Complete MDR

Compared 3% of the time

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Sophos MDR vs Rapid7 MDR

Compared 15% of the time

Secureworks Taegis Managed XDR / MDR vs Rapid7 MDR

Compared 14% of the time

Red Canary vs Rapid7 MDR

Compared 12% of the time

Arctic Wolf Managed Detection and Response vs Rapid7 MDR

Compared 8% of the time

ReliaQuest GreyMatter vs Rapid7 MDR

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Product Reports

Buyer's Guide

Binary Defense MDR

September 2024

Download Binary Defense MDR product report

Buyer's Guide

CrowdStrike Falcon Complete MDR

September 2024

Download CrowdStrike Falcon Complete MDR product report

Buyer's Guide

Managed Detection and Response (MDR)

August 2024

Download Rapid7 MDR product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

Falcon Complete

Rapid7 Managed Detection and Response

Learn More

Binary Defense

CrowdStrike

Rapid7

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

CrowdStrike Falcon Complete MDR provides advanced endpoint protection through behavioral-based analysis, threat hunting, and zero-day attack prevention for devices, servers, clients, and mobile endpoints.

Organizations utilize CrowdStrike Falcon Complete MDR for comprehensive security management, including monitoring and detecting vulnerabilities, ransomware protection, and enhancing overall security postures. It replaces traditional antiviruses and seamlessly integrates with other security solutions to ensure proactive threat management.

What are the key features of CrowdStrike Falcon Complete MDR?

AI and Machine Learning Detection: Identifies sophisticated threats using advanced algorithms.
Comprehensive Threat Intelligence: Delivers in-depth threat data for informed decision-making.
Real-Time Updates: Ensures constant protection against emerging threats.
Scalable Deployment: Adapts to organizational growth and changes.
Responsive Threat Hunting: Proactively searches for potential threats in the environment.
Minimal CPU Usage: Operates efficiently without hampering performance.
User-Friendly Dashboards: Simplifies monitoring and management tasks.
Strong Integration: Works well with other security tools and platforms.
Proactive Monitoring: Continuously observes systems to preemptively address issues.
Extensive Forensic Capabilities: Offers deep insights into security incidents.
Lightweight Endpoint Agent: Ensures endpoints are protected without affecting performance.
Efficient Incident Response: Quickly addresses and mitigates security breaches.
Broad OS Support: Compatible with a wide range of operating systems.

What benefits or ROI should be considered?

Reduced Downtime: Minimizes disruptions through swift threat detection and response.
Enhanced Security Posture: Strengthens overall security through comprehensive protection measures.
Cost Savings: Lowers expenses by replacing multiple security tools with an integrated solution.
Scalability: Adapts to the growing and changing needs of the organization.
Proactive Threat Management: Identifies and mitigates threats before they cause significant damage.

In specific industries such as finance, healthcare, and education, CrowdStrike Falcon Complete MDR is implemented to ensure compliance with regulatory standards, protect sensitive data, and defend against sophisticated threats. These sectors benefit from CrowdStrike's robust endpoint protection mechanisms and detailed forensic capabilities, which help maintain security integrity and operational continuity.

Standing up an effective detection and response program isn’t as simple as buying and implementing the latest security products. It requires a dedicated SOC, staffed with highly skilled and specialized security experts, and 24/7 vigilance using the best technology to ensure stealthy attackers have nowhere to hide. Creating such a program can be expensive, difficult to maintain, and provides limited assurance that you’ve advanced your overall security. Rapid7 MDR is built from the ground up to help security teams of all sizes and security experiences strengthen their security posture, find attackers, and stay ahead of emerging threats. Our MDR service uses a combination of security expertise and technology to detect dynamic threats quickly across your entire ecosystem, providing the hands-on, 24/7/365 monitoring, proactive threat hunting*, effective response support, and tailored security guidance needed to stop nefarious activity and help you accelerate your security maturity.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Landmark Health, NISC, Resimac, Starr Companies

Buyer's Guide

CrowdStrike Falcon Complete MDR vs. Rapid7 MDR

July 2024

Free Report: CrowdStrike Falcon Complete MDR vs. Rapid7 MDR

Find out what your peers are saying about CrowdStrike Falcon Complete MDR vs. Rapid7 MDR and other solutions. Updated: July 2024.

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