CrowdStrike Falcon Complete MDR vs Rapid7 MDR comparison

CrowdStrike and Rapid7 are both solutions in the Managed Detection and Response (MDR) category. CrowdStrike is ranked #1 with an average rating of 8.7, while Rapid7 is ranked #18 with an average rating of 8.5. CrowdStrike holds a 14.1% mindshare in MDR, compared to Rapid7’s 2.5% mindshare. Additionally, 100% of CrowdStrike users are willing to recommend the solution, compared to 100% of Rapid7 users who would recommend it.

CrowdStrike Falcon Complete...

Read 79 CrowdStrike Falcon Complete MDR reviews

9,569 Views
5,790 Comparison Views

100% willing to recommend

Rapid7 MDR

Read 4 Rapid7 MDR reviews

1,336 Views
1,040 Comparison Views

100% willing to recommend

CrowdStrike Falcon Complete...

Rapid7 MDR

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Executive SummaryUpdated on Mar 9, 2025

Rapid7 MDR and CrowdStrike Falcon Complete MDR are competing products in the managed detection and response services market. CrowdStrike Falcon Complete MDR seems to have the upper hand due to its cloud-native architecture and comprehensive features that appeal more to technical buyers.

Features: Rapid7 MDR is recognized for its advanced analytics, automation capabilities, and network visibility, which enhance security operations. CrowdStrike Falcon Complete MDR offers cloud-native architecture, real-time threat intelligence, and continuous monitoring that ensures quick incident responses.

Room for Improvement: Rapid7 MDR could enhance its cloud readiness and improve automation in cloud environments. There's also room for optimizing its integration with diverse cloud platforms. CrowdStrike Falcon Complete MDR can work on improving personalized customer service, enhance flexibility in deployment for non-cloud environments, and consider lowering upfront costs.

Ease of Deployment and Customer Service: Rapid7 MDR provides flexible deployment models suitable for a range of IT environments, offering strong onsite and remote customer support. CrowdStrike Falcon Complete MDR's strength lies in its seamless cloud-based deployment model simplifying onboarding, although its customer service leans heavily on digital channels, being potentially less personalized than Rapid7’s.

Pricing and ROI: Rapid7 MDR is seen as cost-effective with favorable initial setup costs and efficient ROI through resource optimization. CrowdStrike Falcon Complete MDR requires a higher initial investment but offers long-term value and comprehensive protection. While Rapid7 MDR offers budget-friendly choices, CrowdStrike justifies its higher price by providing superior features for organizations considering future security investments.

To learn more, read our detailed CrowdStrike Falcon Complete MDR vs. Rapid7 MDR Report (Updated: March 2025).

Buyer's Guide

CrowdStrike Falcon Complete MDR vs. Rapid7 MDR

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CrowdStrike Falcon Complete...

Ranking in Managed Detection and Response (MDR)

1st

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Rapid7 MDR

Ranking in Managed Detection and Response (MDR)

18th

Average Rating

8.6

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 14.1%, down from 15.3% compared to the previous year. The mindshare of Rapid7 MDR is 2.5%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Otis Brinson

Principal at GoTo Foods

Helps users keep track of everything from one place

The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.

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Oluwaseun Sonaike

Head, Networks and Security at First City Monument Bank Limited

Offers good integrations , very scalable and flexible and we can send as many logs as we want

We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too. We saw specific cost reductions. We used to pay extra for external user insight and availability management in our old setup. Now, that's all included in Rapid7, which saves us money and simplifies management.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The features of Firewall Management control, combined with controls in NextGen, are the most useful for our clients."

"It's not a signature-based solution, which is ideal for us."

"CrowdStrike Falcon Complete's most valuable features are efficient dashboards and their ease of management."

"I find the incident management feature valuable because it identifies new types of viruses and sends an alert to the console administrator to check the hardware."

"The initial setup was easy."

"The most valuable feature is that it has a zero-day approach. It does not work with the signature itself. It looks into what is happening on an endpoint and protects you better against threats that are not yet known but are captured in a signature. It provides far better detection than when it is only signature-based. You get much quicker protection against any new threat. This is the most important feature of the CrowdStrike solution."

"I am not a CrowdStrike fanboy, but as an IT leader, they make my life easy. I like proactive monitoring and remediation, so I do not have to guess or run around. They are doing everything for me."

"Their intelligence is really good. The security whitepapers that they write are outstanding. They handle it all for the clients. CrowdStrike Complete is managed by CrowdStrike. They only call a client if there is a problem that they can't address. They pretty much contain and eradicate. This is not something that every vendor provides."

More CrowdStrike Falcon Complete MDR pros

"The product allows us to customize our alerts."

"We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too."

"The solution uses its own SIM solution, InsightIDRC, and offers an unlimited incident response as part of the package."

Cons

"There is room for improvement in the AI of CrowdStrike, known as Charlotte AI, which my team does not currently use. Additionally, patch management in vulnerabilities needs improvement."

"The solution could use an on-demand scan feature."

"The solution should include some sort of DLP capabilities."

"There have been some issues with Falcon Complete's performance."

"CrowdStrike Falcon Complete could improve the threat visibility and have remediated vulnerabilities that they find."

"The downside that we see with CrowdStrike is that it is not part of a broader ecosystem. It is an endpoint product. They don't sell firewalls or a broader cybersecurity ecosystem. Some of the behavioral detections could be more robust. It does a good job of stopping common tools and techniques, but when it comes to using Windows utilities, such as PowerShell, etc, it doesn't stop them. These are some of the things where we have been able to get past it. An argument there can be that these are administrative tools, not malware, so maybe it is not its job to stop it, but we see some of the competitive products doing a very good job of detecting behaviors as opposed to malware."

"The only aspect where we've offered feedback for potential enhancement is essentially the user experience."

"The training provided could be better. There is a need to have more training to allow us to fine-tune our settings. Not that training is not comprehensive; they do provide training in hotels where we can go and see videos and other helpful information. However, they should be providing hands-on experience to the system administrators because this would be more useful. The training is normally for corporations and should be available for personal users as well."

More CrowdStrike Falcon Complete MDR cons

"Currently, I can't think of any improvements, although there's always room for improvement in any solution."

"There are potential improvements in reports and dashboards."

"The product should provide full transparency in security operations."

Pricing and Cost Advice

"It is expensive, but looking at the capabilities that it brings, it is reasonable. There are no additional costs to the licensing costs. If you increase the number of licenses, support is included."

"This product is one of the more expensive ones on the market."

"If you are looking from an IT standpoint, you get what you pay for. There is proactive monitoring in addition to the insurance policy. They do that better than others. Would you like it cheaper? Yes, but at what cost?"

"Falcon Complete isn't too pricy."

"There is a license for this solution and everything is included. However, The price of the could be lower."

"They are really reasonable for the services they are providing. When you add more endpoints, you are going to pay more for the license."

"The average price is approximately $500 per customer."

"We pay $50,000 for the 200 endpoints we have."

More CrowdStrike Falcon Complete MDR pricing and cost advice

"The product is not overly priced."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Manufacturing Company

Financial Services Firm

Government

Computer Software Company

16%

Educational Organization

14%

Financial Services Firm

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?

It is a cloud-based solution. You can easily scale it.

See all answers

What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?

CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...

See all answers

What needs improvement with CrowdStrike Falcon Complete?

There is room for improvement in the AI of CrowdStrike, known as Charlotte AI, which my team does not currently use. I have not had contact with it at this moment. Additionally, patch management in...

See all answers

What do you like most about Rapid7 MDR?

We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too.

See all answers

What is your experience regarding pricing and costs for Rapid7 MDR?

Cost savings are realized as it's more cost-effective to purchase the entire service rather than individual technology stacks. The MDR service provides better value for the organization's investment.

See all answers

What needs improvement with Rapid7 MDR?

Currently, I can't think of any improvements, although there's always room for improvement in any solution.

See all answers

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Compared 3% of the time

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Compared 16% of the time

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Compared 14% of the time

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Compared 11% of the time

Arctic Wolf Managed Detection and Response vs Rapid7 MDR

Compared 8% of the time

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Compared 8% of the time

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Product Reports

Buyer's Guide

CrowdStrike Falcon Complete MDR

March 2025

Download CrowdStrike Falcon Complete MDR product report

Buyer's Guide

Managed Detection and Response (MDR)

March 2025

Download Rapid7 MDR product report

Also Known As

Falcon Complete

Rapid7 Managed Detection and Response

Overview

CrowdStrike Falcon Complete MDR provides advanced endpoint protection through behavioral-based analysis, threat hunting, and zero-day attack prevention for devices, servers, clients, and mobile endpoints.

Organizations utilize CrowdStrike Falcon Complete MDR for comprehensive security management, including monitoring and detecting vulnerabilities, ransomware protection, and enhancing overall security postures. It replaces traditional antiviruses and seamlessly integrates with other security solutions to ensure proactive threat management.

What are the key features of CrowdStrike Falcon Complete MDR?

AI and Machine Learning Detection: Identifies sophisticated threats using advanced algorithms.
Comprehensive Threat Intelligence: Delivers in-depth threat data for informed decision-making.
Real-Time Updates: Ensures constant protection against emerging threats.
Scalable Deployment: Adapts to organizational growth and changes.
Responsive Threat Hunting: Proactively searches for potential threats in the environment.
Minimal CPU Usage: Operates efficiently without hampering performance.
User-Friendly Dashboards: Simplifies monitoring and management tasks.
Strong Integration: Works well with other security tools and platforms.
Proactive Monitoring: Continuously observes systems to preemptively address issues.
Extensive Forensic Capabilities: Offers deep insights into security incidents.
Lightweight Endpoint Agent: Ensures endpoints are protected without affecting performance.
Efficient Incident Response: Quickly addresses and mitigates security breaches.
Broad OS Support: Compatible with a wide range of operating systems.

What benefits or ROI should be considered?

Reduced Downtime: Minimizes disruptions through swift threat detection and response.
Enhanced Security Posture: Strengthens overall security through comprehensive protection measures.
Cost Savings: Lowers expenses by replacing multiple security tools with an integrated solution.
Scalability: Adapts to the growing and changing needs of the organization.
Proactive Threat Management: Identifies and mitigates threats before they cause significant damage.

In specific industries such as finance, healthcare, and education, CrowdStrike Falcon Complete MDR is implemented to ensure compliance with regulatory standards, protect sensitive data, and defend against sophisticated threats. These sectors benefit from CrowdStrike's robust endpoint protection mechanisms and detailed forensic capabilities, which help maintain security integrity and operational continuity.

CrowdStrike

Standing up an effective detection and response program isn’t as simple as buying and implementing the latest security products. It requires a dedicated SOC, staffed with highly skilled and specialized security experts, and 24/7 vigilance using the best technology to ensure stealthy attackers have nowhere to hide. Creating such a program can be expensive, difficult to maintain, and provides limited assurance that you’ve advanced your overall security. Rapid7 MDR is built from the ground up to help security teams of all sizes and security experiences strengthen their security posture, find attackers, and stay ahead of emerging threats. Our MDR service uses a combination of security expertise and technology to detect dynamic threats quickly across your entire ecosystem, providing the hands-on, 24/7/365 monitoring, proactive threat hunting*, effective response support, and tailored security guidance needed to stop nefarious activity and help you accelerate your security maturity.

Rapid7

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Landmark Health, NISC, Resimac, Starr Companies

Buyer's Guide

CrowdStrike Falcon Complete MDR vs. Rapid7 MDR

March 2025

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