CrowdStrike Falcon Complete MDR vs Rapid7 MDR comparison

CrowdStrike and Rapid7 are both solutions in the Managed Detection and Response (MDR) category. CrowdStrike is ranked #1 with an average rating of 8.7, while Rapid7 is ranked #17 with an average rating of 8.5. CrowdStrike holds a 15.8% mindshare in MDR, compared to Rapid7’s 2.5% mindshare. Additionally, 100% of CrowdStrike users are willing to recommend the solution, compared to 100% of Rapid7 users who would recommend it.

CrowdStrike Falcon Complete...

Read 79 CrowdStrike Falcon Complete MDR reviews

10,753 Views
6,415 Comparison Views

100% willing to recommend

Rapid7 MDR

Read 4 Rapid7 MDR reviews

1,328 Views
1,078 Comparison Views

100% willing to recommend

CrowdStrike Falcon Complete...

Rapid7 MDR

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Executive SummaryUpdated on Dec 8, 2024

Rapid7 MDR and CrowdStrike Falcon Complete MDR are competitive products in the Managed Detection and Response category. CrowdStrike Falcon Complete MDR seems to have a slight upper hand due to its advanced security features, while Rapid7 MDR is favored for its pricing and customer support, beneficial for those on a budget.

Features: Rapid7 MDR offers robust threat detection, automated incident response, and vulnerability management. CrowdStrike Falcon Complete MDR provides advanced threat intelligence, proactive threat hunting, and comprehensive endpoint protection with minimal system impact.

Room for Improvement: Rapid7 MDR could enhance its threat intelligence capabilities and broaden its integration options. Additionally, improving detection accuracy with fewer false positives would be beneficial. CrowdStrike Falcon Complete MDR could improve in reducing setup costs and simplifying its feature usage. Enhancements in seamless product updates and customizability could also be considered.

Ease of Deployment and Customer Service: Rapid7 MDR offers a straightforward deployment process, emphasizing accessible support and integration flexibility. CrowdStrike Falcon Complete MDR provides cloud-native deployment with strong technical support, ensuring seamless integration with existing systems and a cloud-first convenience.

Pricing and ROI: Rapid7 MDR is noted for its cost-effective setup and satisfactory ROI due to competitive pricing. CrowdStrike Falcon Complete MDR has a higher setup cost but offers substantial ROI from its extensive feature set, aligning well with pricing despite the initial investment.

To learn more, read our detailed CrowdStrike Falcon Complete MDR vs. Rapid7 MDR Report (Updated: December 2024).

Buyer's Guide

CrowdStrike Falcon Complete MDR vs. Rapid7 MDR

December 2024

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Helped 831,158 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CrowdStrike Falcon Complete...

Ranking in Managed Detection and Response (MDR)

1st

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Rapid7 MDR

Ranking in Managed Detection and Response (MDR)

17th

Average Rating

8.6

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 15.8%, up from 15.6% compared to the previous year. The mindshare of Rapid7 MDR is 2.5%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Otis Brinson

Principal at GoTo Foods

Helps users keep track of everything from one place

The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.

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Oluwaseun Sonaike

Head, Networks and Security at First City Monument Bank Limited

Offers good integrations , very scalable and flexible and we can send as many logs as we want

We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too. We saw specific cost reductions. We used to pay extra for external user insight and availability management in our old setup. Now, that's all included in Rapid7, which saves us money and simplifies management.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The exposure management covers vulnerability management in discovery."

"We have experienced ROI using this solution. The value is clear when you are able to stop a ransomware attack or other threats."

"If someone is using the old Microsoft Office and the system is not updated, then CrowdStrike takes action on behalf of the operating system."

"Their intelligence is really good. The security whitepapers that they write are outstanding. They handle it all for the clients. CrowdStrike Complete is managed by CrowdStrike. They only call a client if there is a problem that they can't address. They pretty much contain and eradicate. This is not something that every vendor provides."

"I find the incident management feature valuable because it identifies new types of viruses and sends an alert to the console administrator to check the hardware."

"CrowdStrike Falcon Complete provides complete details of any malicious activity, including the impact date and file source."

"The most valuable feature of CrowdStrike Falcon Complete is the overall endpoint protection."

"It is a cloud-based solution. You can easily scale it."

More CrowdStrike Falcon Complete MDR pros

"We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too."

"The solution uses its own SIM solution, InsightIDRC, and offers an unlimited incident response as part of the package."

"The product allows us to customize our alerts."

Cons

"It should be integrated with AI and ML."

"CrowdStrike Falcon Complete does not include patch management functionality."

"CrowdStrike Falcon Complete MDR offers an optional module that might not be cost-effective for all organizations."

"When you enable a particular feature, it takes a long time, from 15 to 30 minutes, to implement in enterprise environments. This can be improved."

"At the moment, nothing is missing in CrowdStrike Falcon Complete. I'm amazed by it. It's perfect and I'm not aware of any other vendors that provide its features, but it would also depend on the configuration and policy management of the solution, for example, I can bring you an EDR solution and configure it badly, so it won't do anything. It also depends on the people, not just the technology you're obtaining, so this is the most important thing to do for all solutions, even for firewalls. You can obtain a firewall and if you permit everyone to go through it, then it's useless. What could be improved in CrowdStrike Falcon Complete is its management console. Currently, that console is on the cloud, so if the cloud is compromised, then the management console would also be compromised, and that's quite risky."

"It would be nice to have full-scale ESR reporting."

"The logging features aren't robust and the information isn't kept long enough."

"The solution is costlier compared to other solutions, which may be a concern for price-sensitive customers."

More CrowdStrike Falcon Complete MDR cons

"Currently, I can't think of any improvements, although there's always room for improvement in any solution."

"There are potential improvements in reports and dashboards."

"The product should provide full transparency in security operations."

Pricing and Cost Advice

"They are really reasonable for the services they are providing. When you add more endpoints, you are going to pay more for the license."

"Its price is very high. CrowdStrike Falcon Complete is 50% more expensive than Cisco AMP for Endpoints."

"The average price is approximately $500 per customer."

"The solution needs to have human involvement, they could improve by having more automation where the solution can take the necessary action on time and more accurately."

"There is an annual subscription."

"If you are looking from an IT standpoint, you get what you pay for. There is proactive monitoring in addition to the insurance policy. They do that better than others. Would you like it cheaper? Yes, but at what cost?"

"We pay $50,000 for the 200 endpoints we have."

"The price of this solution is expensive compared to others solutions."

More CrowdStrike Falcon Complete MDR pricing and cost advice

"The product is not overly priced."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Manufacturing Company

Financial Services Firm

Government

Computer Software Company

16%

Educational Organization

16%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?

It is a cloud-based solution. You can easily scale it.

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What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?

CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...

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What needs improvement with CrowdStrike Falcon Complete?

The tool's customer service team’s inability to respond to our company’s queries is an area where improvements are needed.

See all answers

What do you like most about Rapid7 MDR?

We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too.

See all answers

What is your experience regarding pricing and costs for Rapid7 MDR?

Cost savings are realized as it's more cost-effective to purchase the entire service rather than individual technology stacks. The MDR service provides better value for the organization's investment.

See all answers

What needs improvement with Rapid7 MDR?

Currently, I can't think of any improvements, although there's always room for improvement in any solution.

See all answers

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Compared 2% of the time

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Compared 16% of the time

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Compared 10% of the time

Red Canary vs Rapid7 MDR

Compared 10% of the time

ReliaQuest GreyMatter vs Rapid7 MDR

Compared 10% of the time

Arctic Wolf Managed Detection and Response vs Rapid7 MDR

Compared 8% of the time

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Product Reports

Buyer's Guide

CrowdStrike Falcon Complete MDR

January 2025

Download CrowdStrike Falcon Complete MDR product report

Buyer's Guide

Managed Detection and Response (MDR)

January 2025

Download Rapid7 MDR product report

Also Known As

Falcon Complete

Rapid7 Managed Detection and Response

Learn More

CrowdStrike

Rapid7

Overview

CrowdStrike Falcon Complete MDR provides advanced endpoint protection through behavioral-based analysis, threat hunting, and zero-day attack prevention for devices, servers, clients, and mobile endpoints.

Organizations utilize CrowdStrike Falcon Complete MDR for comprehensive security management, including monitoring and detecting vulnerabilities, ransomware protection, and enhancing overall security postures. It replaces traditional antiviruses and seamlessly integrates with other security solutions to ensure proactive threat management.

What are the key features of CrowdStrike Falcon Complete MDR?

AI and Machine Learning Detection: Identifies sophisticated threats using advanced algorithms.
Comprehensive Threat Intelligence: Delivers in-depth threat data for informed decision-making.
Real-Time Updates: Ensures constant protection against emerging threats.
Scalable Deployment: Adapts to organizational growth and changes.
Responsive Threat Hunting: Proactively searches for potential threats in the environment.
Minimal CPU Usage: Operates efficiently without hampering performance.
User-Friendly Dashboards: Simplifies monitoring and management tasks.
Strong Integration: Works well with other security tools and platforms.
Proactive Monitoring: Continuously observes systems to preemptively address issues.
Extensive Forensic Capabilities: Offers deep insights into security incidents.
Lightweight Endpoint Agent: Ensures endpoints are protected without affecting performance.
Efficient Incident Response: Quickly addresses and mitigates security breaches.
Broad OS Support: Compatible with a wide range of operating systems.

What benefits or ROI should be considered?

Reduced Downtime: Minimizes disruptions through swift threat detection and response.
Enhanced Security Posture: Strengthens overall security through comprehensive protection measures.
Cost Savings: Lowers expenses by replacing multiple security tools with an integrated solution.
Scalability: Adapts to the growing and changing needs of the organization.
Proactive Threat Management: Identifies and mitigates threats before they cause significant damage.

In specific industries such as finance, healthcare, and education, CrowdStrike Falcon Complete MDR is implemented to ensure compliance with regulatory standards, protect sensitive data, and defend against sophisticated threats. These sectors benefit from CrowdStrike's robust endpoint protection mechanisms and detailed forensic capabilities, which help maintain security integrity and operational continuity.

Standing up an effective detection and response program isn’t as simple as buying and implementing the latest security products. It requires a dedicated SOC, staffed with highly skilled and specialized security experts, and 24/7 vigilance using the best technology to ensure stealthy attackers have nowhere to hide. Creating such a program can be expensive, difficult to maintain, and provides limited assurance that you’ve advanced your overall security. Rapid7 MDR is built from the ground up to help security teams of all sizes and security experiences strengthen their security posture, find attackers, and stay ahead of emerging threats. Our MDR service uses a combination of security expertise and technology to detect dynamic threats quickly across your entire ecosystem, providing the hands-on, 24/7/365 monitoring, proactive threat hunting*, effective response support, and tailored security guidance needed to stop nefarious activity and help you accelerate your security maturity.

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Landmark Health, NISC, Resimac, Starr Companies

Buyer's Guide

CrowdStrike Falcon Complete MDR vs. Rapid7 MDR

December 2024

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