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CrowdStrike Falcon Complete MDR vs Rapid7 MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
No ranking in other categories
Rapid7 MDR
Ranking in Managed Detection and Response (MDR)
9th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 5.4%, down from 13.0% compared to the previous year. The mindshare of Rapid7 MDR is 1.9%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon Complete MDR5.4%
Rapid7 MDR1.9%
Other92.7%
Managed Detection and Response (MDR)
 

Featured Reviews

Sachin Bode - PeerSpot reviewer
IT Manager at IFB Industries Ltd
Managed detection has strengthened our defenses and has provided real-time threat visibility
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call center application running on the systems, which suddenly stopped working because CrowdStrike Falcon Complete MDR was not allowing it to run. After removing CrowdStrike Falcon Complete MDR, it started working, and then later we added the application URLs and the communication URLs to CrowdStrike Falcon Complete MDR allow list, so it started working. Some processor utilization needs to be dropped because now Windows systems are consuming more CPU and RAM than earlier. Windows 10 was fine, but Windows 11 is consuming more CPU and RAM. If CrowdStrike Falcon Complete MDR is contributing to consuming the resources, then other applications are taking a lot of time to run. In Windows 11, we are facing this issue sometimes, and we need more powerful systems than earlier. I would also appreciate improvements on the pricing side. Some of our locations where people are isolated, we are not buying CrowdStrike Falcon Complete MDR due to the pricing. If there is a nominal reduction in the price, then we will go for everyone in the organization.
Ehsan Khaleel - PeerSpot reviewer
Manager SOC at PTCL
Comprehensive detection has strengthened real-time protection and streamlined investigations
My experience with detection and response capabilities for Microsoft-centric environments has been positive. While API integration can be challenging with some third-party tools, Microsoft's built-in features facilitate seamless communication. I have found it relatively easy to triage and integrate Microsoft systems with Rapid7 MDR. In terms of digital forensics and incident response included in the MDR service, my experience is that it is not very robust. We lack a dedicated forensic team, which is essential for thorough investigation. Rapid7 has introduced honeypots, which is an encouraging feature, but it is not a comprehensive solution such as those offered by competitors, such as Palo Alto's Unit 42. Apart from forensics, I believe Rapid7 MDR should introduce more forensic services. Another area to improve is the active platform's handling of on-premises tools versus cloud-based tools. We prefer on-premises options for data security, and we find limitations in features compared to cloud-based tools, concerning data access and privacy controls.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The system is valuable as it is a fully managed endpoint protection service designed to stop breaches, detect threats, and respond to incidents effectively."
"Its machine learning and AI features are good."
"EDR and Next-Generation Antivirus (NGAV) are good features. The Spotlight feature is also good, and it also can detect patching-related vulnerabilities."
"Falcon Complete's best feature is detection, and the interface is also user-friendly."
"CrowdStrike Falcon Complete is great, and if you go with this solution, I think that you should also obtain another service called Hybrid Analysis, the premium edition, because with this you'll get malware samples you can correlate and it will be a good tool for the SOC team."
"It has good security features."
"The real-time response features are valuable for us."
"The most valuable feature is AML-based threat detection."
"The features of Rapid7 MDR that I find most effective for threat detection are the threat intelligence capabilities because it already collects many vulnerabilities and exploitations, as well as the configuration of network devices."
"From my perspective, Rapid7 MDR is a really good product that is easy to implement and use."
"The enrichment that Rapid7 MDR generates for the client is greater than with other tools, and this has had a big impact."
"Once we introduced Rapid7 MDR along with their vulnerability assessment tool, IVM, we transitioned from using Qualys and Tenable, which are top-tier tools in the market, because the management tool from Rapid7 allows us to access a variety of vulnerabilities in real time to fix them effectively."
"The product allows us to customize our alerts."
"We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too."
"The benefits that came with Rapid7 MDR is the analysis we are getting now, which is quite useful."
"All stakeholders claim that Rapid7 MDR is very effective at identifying threats in today's AI era."
 

Cons

"Pricing is definitely a problem. It could be cheaper for licensing."
"The customization could be tweaked. We can do a bunch of custom dashboards. However, the one thing that I'm not a fan of is when you go to do an investigation, the way that the processes are laid out on the screen is very bland looking. While the information is there, it could be laid out better."
"The analysis of the investigation of the incident could be easier."
"The solution is costlier compared to other solutions, which may be a concern for price-sensitive customers."
"I have found customer support to be fairly good but it could be quicker."
"The support for CrowdStrike Falcon Complete is not good. They take a very long time to respond, it takes 24 to 28 hours for them to get back to us."
"It has a lot of false positives, which can be an issue, but you can verify these false positives."
"The one issue with Falcon Complete is that it can't be run manually if you find any viruses or malicious files in a post."
"We currently come across more false positives. The tool is a bit more aggressive than other tools."
"Evaluating the customer service and technical support teams of Rapid7 MDR, I would rate them a six out of ten."
"Rapid7 MDR is currently weak in AI solutions and intelligence, which is concerning."
"There are potential improvements in reports and dashboards."
"We cannot allow it to go outside because we do not have that level of trust at the moment."
"However, I think the best area for improvement is pricing."
"The product should provide full transparency in security operations."
 

Pricing and Cost Advice

"It is not cheap, and it is not overpriced. It positions itself in the upper half of pricing in the market. You can find a product that claims to do the same and is super cheap, but it'll be not at all good. You can find something that says it does everything in the world, and it is the best thing since sliced bread, but it would be incredibly expensive. Falcon Complete is neither of those. It is always best to go somewhere in the middle, but it is not in the middle. It is in the upper half. So, it is by no means cheap, but it is worth it. Its pricing is well fixed. Given what you get in return, you wouldn't feel bad paying for it. They have a great licensing model. You can add extra bells and whistles if you want. There is that ability to reduce the price by turning off certain features if you wish."
"The pricing could be lower."
"CrowdStrike offers training at an additional cost, so many organizations wouldn't want that route."
"The licenses are sold per user."
"We have a yearly license, and it could be cheaper."
"CrowdStrike Falcon Complete is expensive."
"The average price is approximately $500 per customer."
"There is an annual subscription."
"The product is not overly priced."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Computer Software Company
8%
Financial Services Firm
7%
Comms Service Provider
6%
Manufacturing Company
10%
Educational Organization
10%
Financial Services Firm
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise18
Large Enterprise33
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call...
What is your primary use case for CrowdStrike Falcon Complete?
We switched from Trend Micro products to CrowdStrike Falcon Complete MDR. Previously, our internal team was managing Trend Micro, but there were some gaps in managing it. We have now selected Crowd...
What is your experience regarding pricing and costs for Rapid7 MDR?
The log ingestion is the main criteria that comes into picture. I would not say it is cheap, but it is more efficient. It is economical for us. We evaluated different tools and services before. If ...
What needs improvement with Rapid7 MDR?
I did not use all features, so I am not sure what is already implemented or what would be good to implement. However, I think the best area for improvement is pricing.
What is your primary use case for Rapid7 MDR?
Our use case is to measure our compliance score. We measure our compliance status with CIS benchmarks implemented via Intune and Defender, which was a request from management.
 

Also Known As

Falcon Complete
Rapid7 Managed Detection and Response
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Landmark Health, NISC, Resimac, Starr Companies
Find out what your peers are saying about CrowdStrike Falcon Complete MDR vs. Rapid7 MDR and other solutions. Updated: April 2026.
896,563 professionals have used our research since 2012.