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CrowdStrike Falcon Complete MDR vs Rapid7 MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
No ranking in other categories
Rapid7 MDR
Ranking in Managed Detection and Response (MDR)
9th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 5.4%, down from 13.0% compared to the previous year. The mindshare of Rapid7 MDR is 1.9%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon Complete MDR5.4%
Rapid7 MDR1.9%
Other92.7%
Managed Detection and Response (MDR)
 

Featured Reviews

Sachin Bode - PeerSpot reviewer
IT Manager at IFB Industries Ltd
Managed detection has strengthened our defenses and has provided real-time threat visibility
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call center application running on the systems, which suddenly stopped working because CrowdStrike Falcon Complete MDR was not allowing it to run. After removing CrowdStrike Falcon Complete MDR, it started working, and then later we added the application URLs and the communication URLs to CrowdStrike Falcon Complete MDR allow list, so it started working. Some processor utilization needs to be dropped because now Windows systems are consuming more CPU and RAM than earlier. Windows 10 was fine, but Windows 11 is consuming more CPU and RAM. If CrowdStrike Falcon Complete MDR is contributing to consuming the resources, then other applications are taking a lot of time to run. In Windows 11, we are facing this issue sometimes, and we need more powerful systems than earlier. I would also appreciate improvements on the pricing side. Some of our locations where people are isolated, we are not buying CrowdStrike Falcon Complete MDR due to the pricing. If there is a nominal reduction in the price, then we will go for everyone in the organization.
Ehsan Khaleel - PeerSpot reviewer
Manager SOC at PTCL
Comprehensive detection has strengthened real-time protection and streamlined investigations
My experience with detection and response capabilities for Microsoft-centric environments has been positive. While API integration can be challenging with some third-party tools, Microsoft's built-in features facilitate seamless communication. I have found it relatively easy to triage and integrate Microsoft systems with Rapid7 MDR. In terms of digital forensics and incident response included in the MDR service, my experience is that it is not very robust. We lack a dedicated forensic team, which is essential for thorough investigation. Rapid7 has introduced honeypots, which is an encouraging feature, but it is not a comprehensive solution such as those offered by competitors, such as Palo Alto's Unit 42. Apart from forensics, I believe Rapid7 MDR should introduce more forensic services. Another area to improve is the active platform's handling of on-premises tools versus cloud-based tools. We prefer on-premises options for data security, and we find limitations in features compared to cloud-based tools, concerning data access and privacy controls.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Falcon Complete's best features are its detailed reporting and user-friendliness."
"Endpoint protection is the most valuable feature of CrowdStrike Falcon Complete at this moment."
"We have experienced ROI using this solution, and the value is clear when you are able to stop a ransomware attack or other threats."
"The features I have found valuable are artificial intelligence, which protects us against malicious forces of any kind, and device control through the remote execution tool."
"We have experienced ROI using this solution. The value is clear when you are able to stop a ransomware attack or other threats."
"CrowdStrike Falcon Complete has a very lightweight agent that provides signatureless detection protection from known and unknown malware or ransomware which is very useful."
"It has good security features."
"It has good visibility, works well, and it is fast."
"The product allows us to customize our alerts."
"The features of Rapid7 MDR that I find most effective for threat detection are the threat intelligence capabilities because it already collects many vulnerabilities and exploitations, as well as the configuration of network devices."
"All stakeholders claim that Rapid7 MDR is very effective at identifying threats in today's AI era."
"Once we introduced Rapid7 MDR along with their vulnerability assessment tool, IVM, we transitioned from using Qualys and Tenable, which are top-tier tools in the market, because the management tool from Rapid7 allows us to access a variety of vulnerabilities in real time to fix them effectively."
"From my perspective, Rapid7 MDR is a really good product that is easy to implement and use."
"The benefits that came with Rapid7 MDR is the analysis we are getting now, which is quite useful."
"We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too."
"The enrichment that Rapid7 MDR generates for the client is greater than with other tools, and this has had a big impact."
 

Cons

"We're a small organization. I'm not sure how it would fare if you were larger and had more and more users and added complexity."
"It has a lot of false positives, which can be an issue, but you can verify these false positives."
"The reporting could be better."
"They are doing very well in continuously improving their product. The only thing is that it is completely cloud-based, and some customers don't really like that type of approach, but you can only provide such a solution when you have cloud-based intelligence. On the other end, we know that it is sometimes a breaking point for some of the customers. They could potentially have an on-prem or hybrid solution. Any antivirus needs to have its features updated. If there could be a relay between them, it would be helpful, but that's very hard to do. So, you either accept that approach and have the benefit with this little disadvantage."
"The downside is that if you are using a device offline, not connected to the internet, you will potentially have exposure."
"Falcon Complete's user interface isn't very user-friendly, especially for writing rules."
"The tool's customer service team’s inability to respond to our company’s queries is an area where improvements are needed."
"I would like to have the option to deploy on-premise."
"We cannot allow it to go outside because we do not have that level of trust at the moment."
"The product should provide full transparency in security operations."
"Evaluating the customer service and technical support teams of Rapid7 MDR, I would rate them a six out of ten."
"However, I think the best area for improvement is pricing."
"We currently come across more false positives. The tool is a bit more aggressive than other tools."
"Rapid7 MDR is currently weak in AI solutions and intelligence, which is concerning."
"There are potential improvements in reports and dashboards."
 

Pricing and Cost Advice

"The solution needs to have human involvement, they could improve by having more automation where the solution can take the necessary action on time and more accurately."
"The average price is approximately $500 per customer."
"There are different lengths of licenses available, such as three and five years. The price of CrowdStrike Falcon Complete is expensive."
"CrowdStrike Falcon Complete is very expensive in comparison to Bitdefender."
"There is an annual subscription."
"While CrowdStrike Falcon Complete is expensive, it offers great features and functionality."
"There is a standard license to use CrowdStrike Falcon Complete."
"Falcon Complete could be a bit cheaper."
"The product is not overly priced."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Computer Software Company
8%
Financial Services Firm
7%
Comms Service Provider
6%
Manufacturing Company
10%
Educational Organization
10%
Financial Services Firm
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise18
Large Enterprise33
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call...
What is your primary use case for CrowdStrike Falcon Complete?
We switched from Trend Micro products to CrowdStrike Falcon Complete MDR. Previously, our internal team was managing Trend Micro, but there were some gaps in managing it. We have now selected Crowd...
What is your experience regarding pricing and costs for Rapid7 MDR?
The log ingestion is the main criteria that comes into picture. I would not say it is cheap, but it is more efficient. It is economical for us. We evaluated different tools and services before. If ...
What needs improvement with Rapid7 MDR?
I did not use all features, so I am not sure what is already implemented or what would be good to implement. However, I think the best area for improvement is pricing.
What is your primary use case for Rapid7 MDR?
Our use case is to measure our compliance score. We measure our compliance status with CIS benchmarks implemented via Intune and Defender, which was a request from management.
 

Also Known As

Falcon Complete
Rapid7 Managed Detection and Response
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Landmark Health, NISC, Resimac, Starr Companies
Find out what your peers are saying about CrowdStrike Falcon Complete MDR vs. Rapid7 MDR and other solutions. Updated: April 2026.
896,692 professionals have used our research since 2012.