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CrowdStrike Falcon Complete MDR vs Rapid7 MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
No ranking in other categories
Rapid7 MDR
Ranking in Managed Detection and Response (MDR)
9th
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 5.4%, down from 13.0% compared to the previous year. The mindshare of Rapid7 MDR is 1.9%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon Complete MDR5.4%
Rapid7 MDR1.9%
Other92.7%
Managed Detection and Response (MDR)
 

Featured Reviews

Sachin Bode - PeerSpot reviewer
IT Manager at IFB Industries Ltd
Managed detection has strengthened our defenses and has provided real-time threat visibility
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call center application running on the systems, which suddenly stopped working because CrowdStrike Falcon Complete MDR was not allowing it to run. After removing CrowdStrike Falcon Complete MDR, it started working, and then later we added the application URLs and the communication URLs to CrowdStrike Falcon Complete MDR allow list, so it started working. Some processor utilization needs to be dropped because now Windows systems are consuming more CPU and RAM than earlier. Windows 10 was fine, but Windows 11 is consuming more CPU and RAM. If CrowdStrike Falcon Complete MDR is contributing to consuming the resources, then other applications are taking a lot of time to run. In Windows 11, we are facing this issue sometimes, and we need more powerful systems than earlier. I would also appreciate improvements on the pricing side. Some of our locations where people are isolated, we are not buying CrowdStrike Falcon Complete MDR due to the pricing. If there is a nominal reduction in the price, then we will go for everyone in the organization.
Ehsan Khaleel - PeerSpot reviewer
Manager SOC at PTCL
Comprehensive detection has strengthened real-time protection and streamlined investigations
My experience with detection and response capabilities for Microsoft-centric environments has been positive. While API integration can be challenging with some third-party tools, Microsoft's built-in features facilitate seamless communication. I have found it relatively easy to triage and integrate Microsoft systems with Rapid7 MDR. In terms of digital forensics and incident response included in the MDR service, my experience is that it is not very robust. We lack a dedicated forensic team, which is essential for thorough investigation. Rapid7 has introduced honeypots, which is an encouraging feature, but it is not a comprehensive solution such as those offered by competitors, such as Palo Alto's Unit 42. Apart from forensics, I believe Rapid7 MDR should introduce more forensic services. Another area to improve is the active platform's handling of on-premises tools versus cloud-based tools. We prefer on-premises options for data security, and we find limitations in features compared to cloud-based tools, concerning data access and privacy controls.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We found the initial setup to be quick and easy for the most part."
"The initial setup was easy."
"The most valuable feature of CrowdStrike Falcon Complete is endpoint detection and response."
"My advice to others is this solution is good for finding security breaches in systems."
"The threat response from this solution is very comprehensive. It not only allows us to detect the threat, but also to isolate it and check the recovery capability of the compromised system."
"Its IOCs alerting mechanism is good. I think it is AI based and categorizes behaviors which are unusual."
"As an end-point solution, nothing beats it, to be honest."
"Comparing the stability of the solution to other similar products it is at the top."
"All stakeholders claim that Rapid7 MDR is very effective at identifying threats in today's AI era."
"The features of Rapid7 MDR that I find most effective for threat detection are the threat intelligence capabilities because it already collects many vulnerabilities and exploitations, as well as the configuration of network devices."
"Once we introduced Rapid7 MDR along with their vulnerability assessment tool, IVM, we transitioned from using Qualys and Tenable, which are top-tier tools in the market, because the management tool from Rapid7 allows us to access a variety of vulnerabilities in real time to fix them effectively."
"We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too."
"From my perspective, Rapid7 MDR is a really good product that is easy to implement and use."
"The enrichment that Rapid7 MDR generates for the client is greater than with other tools, and this has had a big impact."
"The product allows us to customize our alerts."
"The benefits that came with Rapid7 MDR is the analysis we are getting now, which is quite useful."
 

Cons

"People should be able to obtain training at any point of the engagement so that if somebody who doesn't have the basic knowledge is getting thrown into it, they are able to get trained, and CrowdStrike is able to help them out."
"The downside is that if you are using a device offline, not connected to the internet, you will potentially have exposure."
"What could be improved in CrowdStrike Falcon Complete is its management console. Currently, that console is on the cloud, so if the cloud is compromised, then the management console would also be compromised, and that's quite risky."
"Its support should be improved. The product is amazing, but the problem is that their support team is overconfident about the product. If something happens, they don't listen. They keep arguing with the customer. It should have more reporting. Reports are not that customizable. We need customizable reports for our customers, but they not there in CrowdStrike as well as SentinelOne."
"The reporting for this solution could be improved."
"The pricing could be lower; the solution is a bit expensive."
"CrowdStrike Falcon Complete is not providing application control. This is a very useful feature in any endpoint security because if you want to block any malicious activity of any particular application, you can not block it in this solution. However, you are able to block hashes, but not executable files or processes. Additionally, this solution does not provide a user risk score. These are two areas that CrowdStrike Falcon Complete can improve on in the future."
"The support for CrowdStrike Falcon Complete is not good. They take a very long time to respond, it takes 24 to 28 hours for them to get back to us."
"The product should provide full transparency in security operations."
"Evaluating the customer service and technical support teams of Rapid7 MDR, I would rate them a six out of ten."
"Rapid7 MDR is currently weak in AI solutions and intelligence, which is concerning."
"There are potential improvements in reports and dashboards."
"However, I think the best area for improvement is pricing."
"We cannot allow it to go outside because we do not have that level of trust at the moment."
"We currently come across more false positives. The tool is a bit more aggressive than other tools."
"The price of Rapid7 MDR could definitely be lower, as these are expensive systems, especially if you have the MDR."
 

Pricing and Cost Advice

"The average price is approximately $500 per customer."
"It's expensive. Its price varies because it's a modular solution."
"The price of this solution is expensive compared to others solutions."
"There is a license needed to use the solution. The price of the solution is fair."
"Falcon Complete isn't too pricy."
"The solution needs to have human involvement, they could improve by having more automation where the solution can take the necessary action on time and more accurately."
"It is a fairly firm price. It is not the cheapest solution, but if you take the complete team into consideration, it is a great value."
"CrowdStrike Falcon Complete is very expensive in comparison to Bitdefender."
"The product is not overly priced."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
8%
Computer Software Company
8%
Comms Service Provider
6%
Educational Organization
10%
Manufacturing Company
10%
Outsourcing Company
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise18
Large Enterprise33
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call...
What is your primary use case for CrowdStrike Falcon Complete?
We switched from Trend Micro products to CrowdStrike Falcon Complete MDR. Previously, our internal team was managing Trend Micro, but there were some gaps in managing it. We have now selected Crowd...
What is your experience regarding pricing and costs for Rapid7 MDR?
The setup cost is reasonable and not so expensive. It is simple and straightforward.
What needs improvement with Rapid7 MDR?
There are multiple areas for improvement, especially regarding generative AI-related threats. Secondly, proxy communication happens through agentic AI, making it very difficult to identify whether ...
What is your primary use case for Rapid7 MDR?
Our primary use cases focus on threat detection and network-related security concerns, with an emphasis on cybersecurity-related areas.
 

Also Known As

Falcon Complete
Rapid7 Managed Detection and Response
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Landmark Health, NISC, Resimac, Starr Companies
Find out what your peers are saying about CrowdStrike Falcon Complete MDR vs. Rapid7 MDR and other solutions. Updated: April 2026.
899,917 professionals have used our research since 2012.