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Bitdefender Total Security vs SonicWall Capture Client comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Businesses achieve 80% ROI with Bitdefender Total Security, benefiting from cost-effective protection and 20% time savings over three years.
Sentiment score
1.0
SonicWall Capture Client offers cost savings, improved security, reduced manual work, lower infection rates, and easy deployment for better productivity.
 

Customer Service

Sentiment score
8.3
Bitdefender Total Security offers extensive support with responsive service, though faster response times and clearer communication are desired.
Sentiment score
4.9
SonicWall Capture Client support is mixed, with some satisfied but many seeking faster response and improved escalation processes.
There could be improvements in communication, especially for users who are not very familiar with technology.
Partners can purchase single endpoints at prices equivalent to 1,000-endpoint deals, providing an advantage for managed security service provider partners.
While their escalation process is understandable, it can be time-consuming as all logs need to be provided multiple times across different service levels.
 

Scalability Issues

Sentiment score
8.4
Bitdefender Total Security scales well for small businesses, praised for efficiency, easy device addition, and robust protection.
Sentiment score
8.5
SonicWall Capture Client delivers scalable licensing, easy installation, cloud management, and an accessible interface, favored by small to medium businesses.
The scalability of Bitdefender Total Security is impressive, and I would rate it a nine out of ten due to its strong capabilities.
There are no restrictions on the scalability of SonicWall Capture Client.
The installation process is straightforward, requiring only five pilot installations to enable customers to complete the remaining installations independently.
SonicWall Capture Client is accessed via cloud-based management console.
 

Stability Issues

Sentiment score
8.6
Bitdefender Total Security is praised for its stability and reliability, with users experiencing smooth updates and no major issues.
Sentiment score
8.6
SonicWall Capture Client's stability divides opinion, praised for threat prevention but critiqued for high resource consumption and slowdowns.
The stability of Bitdefender Total Security is high, and I would rate it at nine out of ten.
 

Room For Improvement

Bitdefender Total Security needs enhancements in stability, resource usage, ransomware flexibility, and better online privacy, support, and VPN options.
SonicWall Capture Client suffers from performance issues, outdated interface, high RAM use, and lacks robust threat detection and support.
There is a commercial aspect where having an unlimited VPN would enhance the product.
One of the drawbacks is that I cannot use Advanced and Premier licenses within a single tenant, which can be problematic when users need to deploy different licenses.
XDR cannot be used unless MDR services are purchased with SonicWall.
The RAM usage is higher compared to SentinelOne, utilizing approximately 150 megabytes of memory.
 

Setup Cost

Bitdefender Total Security offers value with moderate pricing, strong features, and flexible license options, despite mixed affordability opinions.
SonicWall Capture Client pricing receives mixed reviews for cost-effectiveness, varying by business size, region, and additional costs.
The pricing is considered to be a good value for money.
SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.
 

Valuable Features

Bitdefender Total Security offers comprehensive protection and enhancement features, including a VPN, password manager, and centralized management console.
SonicWall Capture Client provides robust protection features, including rollback, machine learning, and dual-agent real-time threat detection.
It also offers robust protection against next-generation threats like ransomware and phishing.
Machine learning is particularly effective due to SonicWall sandboxing's threat intelligence database of approximately 7.1 billion entries.
One is that users can use the sandbox of SonicWall, which is called Capture ATP for free.
 

Categories and Ranking

Bitdefender Total Security
Ranking in Endpoint Protection Platform (EPP)
10th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
12
Ranking in other categories
No ranking in other categories
SonicWall Capture Client
Ranking in Endpoint Protection Platform (EPP)
45th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
11
Ranking in other categories
Endpoint Detection and Response (EDR) (43rd)
 

Mindshare comparison

As of October 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Bitdefender Total Security is 3.1%, up from 1.9% compared to the previous year. The mindshare of SonicWall Capture Client is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Bitdefender Total Security3.1%
SonicWall Capture Client0.6%
Other96.3%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Arvin Nuhandya - PeerSpot reviewer
User-friendly and best suitable for small to medium businesses
Setting up Bitdefender is easy if there is no existing endpoint protection. If there is, it gets a bit more complicated. You will need to remove any current security software on your computer or endpoint before installing Bitdefender to avoid conflicts. Deployment involved registering online and, during the process, we encountered minimal issues. Any problems were quickly resolved by referring to the well-defined website resources. The deployment team consisted of just one or two people, given that we are an SMB company. The entire deployment took approximately two hours. Maintaining Bitdefender is easy, especially with the cloud-based version. However, in an on-premise setup using the call function, it might involve moving from PC to PC for upkeep.
LUIZ FERNANDO MARIANO SILVA - PeerSpot reviewer
Enables faster updates and provides an easy-to-use user interface
I have an advanced license that includes all features. Though we have the license, we cannot use it completely because it is not enabled in the Microsoft tier. It does not make sense. We do not want to buy it separately because the price is different if we buy separate licenses.
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Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
870,701 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
18%
Computer Software Company
18%
Healthcare Company
5%
Government
5%
Government
10%
Comms Service Provider
10%
Educational Organization
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise2
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
 

Questions from the Community

What do you like most about Bitdefender Total Security?
I found Bitdefender Total Security easy to use. The interface is straightforward, and it runs silently in the background.
What needs improvement with Bitdefender Total Security?
The location-tracking feature for finding phones could be improved, as well as the remote wipe functionality. There is a commercial aspect where having an unlimited VPN would enhance the product, a...
What is your experience regarding pricing and costs for SonicWall Capture Client?
SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.
What needs improvement with SonicWall Capture Client?
It is not similar to other products. For XDR, users have to use another product. XDR cannot be used unless MDR services are purchased with SonicWall. If a user has SonicWall MDR services, then they...
What is your primary use case for SonicWall Capture Client?
I am a distributor, but I can be counted as a reseller. It does not differ anyway. Most of my clients are SMBs, and I inform them that they should protect their servers with this kind of product, n...
 

Overview

 

Sample Customers

Information Not Available
Luton College
Find out what your peers are saying about Bitdefender Total Security vs. SonicWall Capture Client and other solutions. Updated: September 2025.
870,701 professionals have used our research since 2012.