Symantec Endpoint Security and SonicWall Capture Client offer robust cybersecurity solutions. SonicWall Capture Client scores higher in user satisfaction for overall features, making it a preferable choice despite higher costs. However, Symantec Endpoint Security shows a stronger performance in support and pricing.
Features: Symantec Endpoint Security users appreciate its comprehensive threat detection, prevention capabilities, and advanced malware protection. SonicWall Capture Client is praised for its advanced threat analytics, integration with other security tools, and superior endpoint protection. Users find SonicWall's feature set more valuable, offering better cybersecurity measures.
Room for Improvement: Symantec Endpoint Security needs to optimize resource usage, reduce update frequencies, and improve user interface responsiveness. SonicWall Capture Client could benefit from a more intuitive management console, streamlined user interface, and reduced complexity in overall management. Both products require software stability improvements.
Ease of Deployment and Customer Service: Symantec Endpoint Security has received favorable reviews for ease of deployment, with users highlighting its straightforward setup process and responsive customer support. SonicWall Capture Client's deployment is noted as more complex, but it compensates with excellent customer service. Symantec's simpler implementation gives it an edge in this area.
Pricing and ROI: Symantec Endpoint Security is cited as more cost-effective, providing better value for the investment. SonicWall Capture Client, though perceived as higher priced, justifies the cost with its superior feature set and effectiveness, delivering satisfactory ROI. While Symantec is more budget-friendly, SonicWall's feature advantages offer compelling returns.
Symantec Endpoint Security filled gaps in our toolset, particularly with the ability to control network firewall on hosts remotely, which was greatly appreciated.
Partners can purchase single endpoints at prices equivalent to 1,000-endpoint deals, providing an advantage for managed security service provider partners.
While their escalation process is understandable, it can be time-consuming as all logs need to be provided multiple times across different service levels.
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
There is no support in the German language, which is a problem for many public tenders.
There are no restrictions on the scalability of SonicWall Capture Client.
SonicWall Capture Client is accessed via cloud-based management console.
The installation process is straightforward, requiring only five pilot installations to enable customers to complete the remaining installations independently.
Symantec Endpoint Security is quite scalable, and it is very important for large clients.
The scalability of the servers is good, as it requires computational powers.
I have encountered issues where I had to uninstall and reinstall the product on end users' computers to view the logs again.
Previously, we used to have multiple servers such as GUP servers and numerous servers for pushing updates, but we reduced it and transitioned almost 30,000 devices to CrowdStrike, which was easy to manage.
One of the drawbacks is that I cannot use Advanced and Premier licenses within a single tenant, which can be problematic when users need to deploy different licenses.
XDR cannot be used unless MDR services are purchased with SonicWall.
A significant limitation is that SonicWall Capture Client cannot be installed on smartphones, as there is no mobile version available.
Device management is not very good and I am not enabling it in my organization due to security reasons.
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
It is cumbersome to use, particularly in handling firewall management.
SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.
It seems to be half the cost or more affordable than other solutions.
The pricing is very low compared to other companies like SentinelOne and others.
I rate the pricing, setup cost, and licensing around nine out of ten.
Machine learning is particularly effective due to SonicWall sandboxing's threat intelligence database of approximately 7.1 billion entries.
One is that users can use the sandbox of SonicWall, which is called Capture ATP for free.
Symantec Endpoint Security offers many valuable features, such as file explosion, application learning, DLP, injection detection, and EDR solutions for traffic control.
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
One important feature is the EDR function, necessary for many public customers due to upcoming laws in Germany, which is available through Symantec Endpoint Security Complete.
| Product | Market Share (%) |
|---|---|
| Symantec Endpoint Security | 3.6% |
| SonicWall Capture Client | 0.6% |
| Other | 95.8% |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 69 |
| Midsize Enterprise | 32 |
| Large Enterprise | 62 |
SonicWall Capture Client is a unified client platform that delivers multiple endpoint protection capabilities, including next-generation malware protection and application vulnerability intelligence. It leverages cloud sandbox file testing, comprehensive reporting, and enforcement for endpoint protection.
Symantec Endpoint Security is a robust and reliable product that provides complete protection against viruses, malware, Trojans, and malicious files. It offers application and device control, ease of use in deploying and updating, a central control console, stability, scalability, auto-discovery capabilities, patch management, endpoint detection and response capabilities, intrusion detection module.
The Symantec Global Intelligence Network (GIN) provides threat intelligence and detection across endpoints, email, and web traffic. It has helped organizations reduce downtime, increase productivity, and improve security posture. Symantec Endpoint Security is easy to use, has a flexible administration, and offers more value than expected.
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