Compare Optimizely vs SAP

Optimizely

Based on 7 reviews.

SAP

Based on 1475 reviews.

Sample Customers

Optimizely Configured Commerce

EMCO, AmeriPride, The Royal Mint, GNC, American Paper & Twine Co.

SAP StreamWork

Colorado Department of Transportation (CDOT), The NEC Group, University of Amsterdam, City of Boston, Takisada-Osaka Co. Ltd., The Charmer Sunbelt Group

SAP Jam

INEOS Melamines GmbH, Medtronic, Schaidt Innovations GmbH & Co. KG, Plan International, Sailing Team Germany, Australian Department of Immigration and Border Protection, SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequi

SAP Commerce Cloud

NHS 24

Popular Solutions

Optimizely

0 reviews

SAP S/4HANA

54 reviews

SAP ERP

26 reviews

SAP BusinessObjects Business Intelligence Platform

13 reviews

Top Industries

Retailer

16%

Computer Software Company

14%

Financial Services Firm

Media Company

Educational Organization

17%

Manufacturing Company

12%

Computer Software Company

10%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Senior MVT Developer (Multivariate Testing) at a marketing services firm

Read full review of Optimizely »

Review 1 of 1

Cirvesh-Daga
Director at T-Systems International GmbH

Read full review of SAP S/4HANA »
Srinivasan Kuppuswamy
Founder Partner & Chief Consultant at Sagesse Abundance
Our company helps customers integrate the solution for interface resource planning and cutting across different...
Read full review of SAP ERP »
Sajid Farooq
Head of Professional Services at HCC - Technology & Advisory
SAP S/4HANA Cloud is an ERP solution. We use it in multiple industries to maintain their process flows for financial,...
Read full review of SAP S/4HANA Cloud »
Suresh Tanneeru
Vice President at Dataflix
Our company is a service, build, and innovation partner for SAP in India. We built one of the SAP modules in India....
Read full review of SAP HANA Enterprise Cloud »
A K 18
Director of Infrastructure at a university
HANA is used to analyze data quickly and build real-time dashboards, which allows us to track data live and monitor...
Read full review of SAP HANA »

Review 1 of 5

Customer Service

Anonymous User
Senior MVT Developer (Multivariate Testing) at a marketing services firm
Customer Service: Customer service is the best in the testing industry; transparent support along with a very strong...
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Anonymous User
Product Development Manager at a consultancy
Customer Service: Customer service is wonderful. Technical Support: Technical support is wonderful.
Read full review of Optimizely »
Anonymous User
Especialista de Optimización Web/Mobile at a transportation company
Customer Service: We selected Optimizely among others because of its customer service, which is the best. Technical...
Read full review of Optimizely »
Anonymous User
AB Testing and Web Optimization Specialist at a manufacturing company
Customer Service: 8 out of 10. They are a growing company so there have been a couple of handoffs but each time has...
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Anonymous User
Design Director at a tech company
Customer Service: Customer service is excellent! It is also backed up by a very engaged community, ready to help you...
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Review 1 of 5

Kanchan Khubnani
Management trainee at a analyst firm
I haven't contacted technical support yet.
Read full review of SAP ERP »
Sudheer Patnaik
Architect Engineer at Philip Morris International
I rate the technical support a six out of ten.
Read full review of SAP Process Orchestration »
Jose ArturoPalomino
Managing Director at Japh
We had a good relationship with SAP. They were very close to us at the beginning of the project. When the issues...
Read full review of SAP CRM »
Artur Chyziewicz
Co-Owner at Edusolution s.c.
I have had contact with Sparx in the past and they were great. It was nighttime in Poland and I was put through to...
Read full review of SAP Enterprise Architecture Designer »
AlejandroValencia
Director of new business at PERCEPTIO S.A.S.
Technical support is good. On a scale from one to five, I would give technical support a four.
Read full review of SAP Analytics Cloud »
ChristopherOrilogbon
Solution Consultant SAP MM/QM & HCM SuccessFactors at C2G
I rate SAP support 10 out of 10. They have different levels of support. The first is the customer, the second is...
Read full review of SAP SuccessFactors »
Virendra Rai
Director- APAC at 2iSolutions
Nobody can match their customer service, it's very good.
Read full review of SAP S/4HANA »
R Parthipan
System Architect at marudham software solutions
When seeking assistance, we typically prefer to hold an annual company support conference. When requesting support,...
Read full review of SAP S/4HANA »
Desmond Festus
Senior Officer ERP at Swakop Uranium
I rate my experience with customer service and support as excellent. The one time we reached out to them for issues,...
Read full review of SAP ERP »
DouglasSilva
SAP FI Solutions Architect at Numen IT
I don't deal with technical support directly. Typically, a client and SAP would interface together. As I don't have...
Read full review of SAP S/4HANA Cloud »
Liat Oren Wachs
Global Hris Leader , Senior Director at a tech services company
There is still need for improvement in the technical support; it is not ideal.
Read full review of SAP SuccessFactors »
Anonymous User
SAP HANA Architect Associate at a tech services company
The level of customer service is good, but the speed and quality of their responses vary each time.
Read full review of SAP Lumira »
Anonymous User
Senior Director Tech Ops at a sports company
Customer Service: Excellent. Technical Support: Excellent.
Read full review of SAP Customer Data Cloud »
MARTIN BAÑALES
Independent Consultant at Bosch&Cia
The customer service and support team are good. I rate them an eight out of ten.
Read full review of SAP CRM »
Anonymous User
Consultant at a tech services company
10/10 - technical support is brilliant.
Read full review of SAP BusinessObjects Business Intelligence Platform »
JobiJ
Account executive at Cisco
The quality of technical support from SAP can be rated as eight out of ten.
Read full review of SAP S/4HANA »
Anonymous User
Head of Product Operations Planning at a pharma/biotech company
Technical support is available anywhere, and it's easy to find.
Read full review of SAP ERP »
Anonymous User
SAP Application Specialist at a consumer goods company
A lot of errors could not be solved by us and our implementation partner which forced us to not be able to go-live....
Read full review of SAP NetWeaver MDM [EOL] »
Anonymous User
Solution Application Development Manager at a real estate/law firm
We have had experiences with technical support that are both good and bad. Overall, I would say that they are below...
Read full review of SAP ERP »
Anonymous User
Head of Finance Enterprise Application
Moving forward, we need to upgrade to the new version, which will provide better support and agility.
Read full review of SAP HANA Enterprise Cloud »
Anonymous User
IT Senior Programmer Analyst at a transportation company
We have not used any support from SAP that I am aware of.
Read full review of SAP Crystal Reports »
InkaBarg
Senior Compliance Manager and IT Systems at Tui
The Signavio technical support is very good.
Read full review of SAP Signavio Process Manager »
Anonymous User
Works at a pharma/biotech company
Customer Service: Their customer service is average. Technical Support: Their technical support is average.
Read full review of SAP SuccessFactors Learning »
Vladimir Semashko
Sr. SAP HCM Consultant at a tech services company
Customer Service: Medium. Technical Support: I rate the level of technical support as high.
Read full review of SAP HCM »
Anonymous User
senior cCo-Founderonsultant at a computer software company
The solution's support takes a lot of time to resolve an issue after the user opens the ticket with the technical...
Read full review of SAP Signavio Process Manager »
Anonymous User
Assistant to the President at a non-profit
Customer Service: It's lousy. Technical Support: It's lousy.
Read full review of SAP Concur »
Anonymous User
Director at a tech consulting company
I've never needed to use customer service/technical support.
Read full review of SAP Crystal Reports »
VINCENTWU
Project Manager at a manufacturing company
We receive technical support from a third party. Their service is rated a ten out of ten.
Read full review of SAP HANA Enterprise Cloud »
Anonymous User
Managing Solution Architect - Business Information Management at a tech services company
Customer Service: It's good. Technical Support: It's good.
Read full review of SAP NetWeaver MDM [EOL] »
Anonymous User
Consultant at a mining and metals company
We have been in touch with technical support, but not for any major issues. I'd rate them seven out of ten.
Read full review of SAP HANA »

Review 1 of 30

Technical Support

No Data Available

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