Compare Panaya vs Progress Software

Panaya

Based on 8 reviews.

Progress Software

Based on 99 reviews.

Sample Customers

Panaya Test Dynamix

Over 3000 leading enterprises worldwide including SONY, NICE, NEC, Shiseido, DHL, ABB and Grupo Bimbo

Telerik Test Studio

Fox, Chicco, BNP Paribas, eBay, Coca Cola, AT&T

Popular Solutions

Panaya Test Dynamix

1 reviews

Panaya Oracle EBS R12 Upgrade Automation [EOL]

0 reviews

Panaya SAP Upgrade Automation [EOL]

0 reviews

Kemp LoadMaster

8 reviews

WhatsUp Gold

3 reviews

MOVEit

5 reviews

Top Industries

Manufacturing Company

18%

Computer Software Company

16%

Financial Services Firm

Retailer

Educational Organization

32%

Computer Software Company

11%

Financial Services Firm

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Alain Vanhaeght
IT Project leader at a construction company
Our primary use case is for our process and we have different phases where we do testing and we have what we called...
Read full review of Panaya Test Dynamix »
Anonymous User
Project Manager

Read full review of Panaya SAP Upgrade Automation [EOL] »

Review 1 of 2

Tom Condo
Supervisor Information Services Operations at Seminole County Public Schools
We needed a way to replicate our Progress database to our SQL database without impacting our student information...
Read full review of WhatsUp Gold »
Raghvendra Jyothi
Manager Project Management at Capgemini
Our company uses the solution for performance and automation testing. The solution is very helpful for media and...
Read full review of Telerik Test Studio »
Sumit Mundik
Application Development Senior Analyst at Accenture
We can use the product to transfer files. I work for a bank. The files we transfer have PGP encryption by default....
Read full review of MOVEit »
Pifu Lin
Senior System Engineer at Dynasafe Technologies, Inc.
We will try to Proof of Concept (POC) to a client in Taiwan. We just use the features for the Network Performance...
Read full review of Flowmon »
Anonymous User
IT Director at a computer software company
My primary use case of this solution is as a web application firewall.
Read full review of Kemp LoadMaster »

Review 1 of 5

Customer Service

Fred Niederberger
Test Manager at a tech services company
We have two types of support. One is the customer support that we can contact. They are always there. We have also a...
Read full review of Panaya Test Dynamix »
Pieter De Jager
Enterprise Architect at a tech services company
Some of our questions were answered very quickly. Others had to be redirected, and it took a little longer. I think...
Read full review of Panaya Test Dynamix »
Anonymous User
Division Manager - Oracle Systems Management at a government
Customer Service: Customer service is a true highlight for Panaya. They are extremely responsive and flexible when...
Read full review of Panaya Oracle EBS R12 Upgrade Automation [EOL] »
Eric Lemel
PDG at Boreal Conseil
Support is reactive and in English only.
Read full review of Panaya Test Dynamix »

Review 1 of 4

Sumit Mundik
Application Development Senior Analyst at Accenture
The support is not that great. The support persons are very slow. We are frustrated with the service they provide.
Read full review of MOVEit »
SyedKareemuddin
IT Manager at COCA COLA
I did not have good experience with customer service and support.
Read full review of WhatsUp Gold »
Utkarsh Varma
Senior Consultant- Manager at EXL Analytics
We contacted support when we had a glitch with the system in the deployment phase and the support team reached out to...
Read full review of MOVEit »
Mohamed Rafiq
Manager at DEWA
Technical support has been very good. They are helpful and responsive, and we are happy with the level of support.
Read full review of WhatsUp Gold »
Tom Condo
Supervisor Information Services Operations at Seminole County Public Schools
At the beginning, we did contact them for a little help but we generally don't have any issues with it.
Read full review of WhatsUp Gold »
Sumit Mundik
Application Development Senior Analyst at Accenture
We didn't contact them. We did not face any issues where we have to reach out to them or create support tickets for...
Read full review of MOVEit »
Pifu Lin
Senior System Engineer at Dynasafe Technologies, Inc.
We contacted Flowmon support. We have no idea about the price of doing so as our supervisor handles this. That said,...
Read full review of Flowmon »
JimRyan
IT Manager at SWITCHCRAFT INC
Support has been easy to deal with. I have only needed to contact them a few times during the initial setup. Once...
Read full review of Kemp LoadMaster »
Chetan Kousadikar
Senior Software Engineer at Xylem
We have had a good experience with customer service and support. Their response is smooth, prompt and precise. In...
Read full review of Telerik Test Studio »
Anonymous User
Managing Computers & Telephone System Infrastructure at Techjet
I recently had one small glitch when syncing to an iPhone. I received support that was courteous, polite,...
Read full review of Kemp LoadMaster »
George Dailey
Security Operations Specialist III at a pharma/biotech company
Their tech support is very good.
Read full review of WhatsUp Gold »
ShivekRughoobur
System Engineer at a tech services company
I've never had contact with technical support.
Read full review of Telerik Test Studio »
Anonymous User
VP/CTO at STARNET SOLUTIONS, INC
We made one phone call and the problem was resolved, immediately. We had a resolution in 12 minutes! My understanding...
Read full review of Kemp LoadMaster »
Anonymous User
Information Security Engineer at a tech services company
Technical support it good. They are very quick to respond.
Read full review of WhatsUp Gold »
Anonymous User
IT Specialist at a financial services firm
Every experience I have had with the technical support team has been great. I've worked with about four different...
Read full review of Kemp LoadMaster »
Anonymous User
Director of IT at a computer software company
Technical support is nice, they will help you over the phone/email but I had few questions about the design and even...
Read full review of Kemp LoadMaster »
Yevhen Ikonnykov
Senior Software Engineer at a aerospace/defense firm
We have a paid version of this solution but have never contacted technical support. We haven't needed to.
Read full review of WhatsUp Gold »
Kinoti Martin
Network Engineer at a financial services firm
It's excellent, and the last technical engineer I worked with was amazing. On a scale of 10, I give them a nine.
Read full review of WhatsUp Gold »
Anwar AL_Omari
IT Manager at SABA Bank
For the times we have had to use it, the response time is good for WhatsUp. I am happy with the support we received.
Read full review of WhatsUp Gold »
Anonymous User
Network Engineer at a government
We don't use technical support very often, but when we have, we've had good experiences.
Read full review of WhatsUp Gold »
Alex Coffey
CEO | Owner at a tech services company
High. They have a very responsive support.
Read full review of Kemp LoadMaster »
Anonymous User
Assistant Systems Administrator at a non-profit
We have not had contact with technical support.
Read full review of WhatsUp Gold »
Anonymous User
Senior Consultant at a tech services company
Technical support is good. So far every case is handled properly.
Read full review of Kemp LoadMaster »
Fernando Zart
Owner at Optiwan
The technical support is really good and I've only needed to use the product manual a couple of times. It was...
Read full review of Kemp LoadMaster »
Anonymous User
Network Administrator 2 at PUBLIC SCHOOL AND EDUCATION EMPLOYEE RET
Anytime we have issues they are quick to respond and we are giving a tech that knows the answer. We are not handed...
Read full review of Kemp LoadMaster »
Anonymous User
Senior Consultant at Base It
We are satisfied with technical support.
Read full review of Kemp LoadMaster »
Muhammed Shafi
CCIE Certified Engineer at a tech services company
Four out of 10.
Read full review of WhatsUp Gold »
Anonymous User
Pre-Sales / Technical Account Manager at a tech services company
I am really happy with the product, support-wise. We handle the first level of support for our customers. If it is an...
Read full review of WhatsUp Gold »
Anonymous User
Product specialist Network Monitoring, Troubleshooting and Security Solutions at a construction company
The tech support is the same as that concerning the MPN part.
Read full review of Flowmon »
Anonymous User
Network and System Administrator at Guardian Capital Group Ltd
Service is great, easy to work with, and always responsive.
Read full review of Kemp LoadMaster »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.