Compare Panaya vs Progress Software

Panaya

Based on 8 reviews.

Progress Software

Based on 135 reviews.

Sample Customers

Panaya Test Dynamix

Over 3000 leading enterprises worldwide including SONY, NICE, NEC, Shiseido, DHL, ABB and Grupo Bimbo

Telerik Test Studio

Fox, Chicco, BNP Paribas, eBay, Coca Cola, AT&T

Popular Solutions

Panaya Test Dynamix

0 reviews

Panaya Oracle EBS R12 Upgrade Automation [EOL]

0 reviews

Panaya SAP Upgrade Automation [EOL]

0 reviews

Kemp LoadMaster

2 reviews

Chef

7 reviews

WhatsUp Gold

4 reviews

Top Industries

Manufacturing Company

18%

Computer Software Company

12%

Retailer

Healthcare Company

Financial Services Firm

12%

Manufacturing Company

10%

Computer Software Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Fred Niederberger
Test Manager at a tech services company
I have been using this solution for test and defect management and testing automation. We use Panaya with SAP. We are...
Read full review of Panaya Test Dynamix »
Anonymous User
CIO

Read full review of Panaya Oracle EBS R12 Upgrade Automation [EOL] »
Anonymous User
Project Manager

Read full review of Panaya SAP Upgrade Automation [EOL] »

Review 1 of 3

Kiran Raju L
Project Manager at a consultancy
I am part of the IT service where our client is the actual owner of the MOVEit service. The service covers the...
Read full review of MOVEit »
Walter Ochieng Odhiambo
Software Engineer and Tester at a comms service provider
I use Chef day-to-day to manage infrastructure, create version control, and automate deployment for applications that...
Read full review of Chef »
Raghvendra Jyothi
Manager Project Management at a tech vendor
Our company uses the solution for performance and automation testing. The solution is very helpful for media and...
Read full review of Telerik Test Studio »
Dixit Singla
Staff Engineer at a tech vendor
My main use case for MarkLogic is primarily for health and insurance companies, and secondarily for publishers who...
Read full review of MarkLogic »
Erik Cheng
Technical Manager at a manufacturing company
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well...
Read full review of WhatsUp Gold »

Review 1 of 5

Customer Service

Eric Lemel
PDG at a tech services company
Support is reactive and in English only.
Read full review of Panaya Test Dynamix »
Fred Niederberger
Test Manager at a tech services company
We have two types of support. One is the customer support that we can contact. They are always there. We have also a...
Read full review of Panaya Test Dynamix »
Pieter De Jager
Enterprise Architect at a tech services company
Some of our questions were answered very quickly. Others had to be redirected, and it took a little longer. I think...
Read full review of Panaya Test Dynamix »
Anonymous User
Division Manager - Oracle Systems Management at a government
Customer Service: Customer service is a true highlight for Panaya. They are extremely responsive and flexible when...
Read full review of Panaya Oracle EBS R12 Upgrade Automation [EOL] »

Review 1 of 4

MarceloPrintac
VP Business Development at a tech services company
The technical support is good.
Read full review of WhatsUp Gold »
Kiran Raju L
Project Manager at a consultancy
The support is standard, but clients should have their proper quotations for support. For our client, they had two...
Read full review of MOVEit »
Janelle Willis
Sr. Software Configuration Administrator at a tech services company
I have never contacted technical support.
Read full review of MOVEit »
SyedKareemuddin
IT Manager at a retailer
I did not have good experience with customer service and support.
Read full review of WhatsUp Gold »
Joseph Orona
Senior Analyst of Data Integrity at a healthcare company
We have had a good experience with customer service and support. Their response time is pretty quick, and they stick...
Read full review of MOVEit »
MohammedHashim
Principal Architect at a computer software company
Vendor support has been decent. It's okay from that perspective. But sometimes it takes a while. They could have more...
Read full review of Chef »
K. Rajesh
Senior Consultant Development at a tech vendor
I would rate customer service as a four out of ten.
Read full review of Chef »
Mohamed Rafiq
Manager at a energy/utilities company
Technical support has been very good. They are helpful and responsive, and we are happy with the level of support.
Read full review of WhatsUp Gold »
Anonymous User
IT Specialist at a financial services firm
Every experience I have had with the technical support team has been great. I've worked with about four different...
Read full review of Kemp LoadMaster »
Muhammed Shafi
CCIE Certified Engineer at a tech services company
Four out of 10.
Read full review of WhatsUp Gold »
Amit Chaudhary
Primary Architect at a tech vendor
If we need help, we raise an AWS ticket. Then, the AWS support helps us with the technical support.
Read full review of Chef »
Mahmoud Abd El-Rasol
Network Manager at a financial services firm
I have contacted local support here in Egypt. I had a good experience.
Read full review of WhatsUp Gold »
AviShitrit
Senior Cyber Security Architect at a manufacturing company
I like the solution's technical support. I rate the technical support a nine out of ten.
Read full review of WhatsUp Gold »
Fareed Afser
Associate Engineer at a real estate/law firm
The support team takes a lot of time to provide resolutions.
Read full review of Kemp LoadMaster »
Anonymous User
Key Account Manager at a tech services company
The support from the solution is very good. I would rate the support of Flowmon Solution an eight out of ten.
Read full review of Flowmon »
Olayinka Adetijanwa
Solution Architect at a tech services company
I rate customer service and support a ten out of ten.
Read full review of Kemp LoadMaster »
Anonymous User
VP/CTO at a computer software company
We made one phone call and the problem was resolved, immediately. We had a resolution in 12 minutes! My understanding...
Read full review of Kemp LoadMaster »
John ONeill
Principle consultant at a financial services firm
Customer Service: I have used the managed MDBA service that Progress Software Professional Services offer. They are...
Read full review of Progress OpenEdge RDBMS »
Erik Wie
IKT Konsulent at a government
In terms of customer support, I've only used the service online and I've never had any phone support. I think I only...
Read full review of WhatsUp Gold »
Manjunath Reddy
Senior Customer Architect at a computer software company
The solution's technical support team is really good, and you can directly contact them regarding any issues.
Read full review of Chef »
Anonymous User
Network Administrator 2 at a financial services firm
Anytime we have issues they are quick to respond and we are giving a tech that knows the answer. We are not handed...
Read full review of Kemp LoadMaster »
Anonymous User
IT Project Manager at a insurance company
Technical support is reactive. We haven't really needed to contact the support except for license renewal.
Read full review of Kemp LoadMaster »
Anonymous User
Network Engineer at a government
We don't use technical support very often, but when we have, we've had good experiences.
Read full review of WhatsUp Gold »
Anonymous User
Network and System Administrator
Service is great, easy to work with, and always responsive.
Read full review of Kemp LoadMaster »
Anshul Somani
Solutions Architect
The technical support is very good.
Read full review of Chef »
Anonymous User
Owner at a computer software company
When it comes to the maintenance and support of this solution, we have one person dedicated to solving these issues...
Read full review of Kemp LoadMaster »
Alex Coffey
CEO | Owner at a tech services company
High. They have a very responsive support.
Read full review of Kemp LoadMaster »
Anonymous User
DevOps Director at a tech vendor
Because we're using the open software, we never get a chance to call their support. We just use the community...
Read full review of Chef »
Fernando Zart
Owner at a computer software company
The technical support is really good and I've only needed to use the product manual a couple of times. It was...
Read full review of Kemp LoadMaster »
Anonymous User
IT Engineer at a tech services company
Technical support is A+. They were great in our migration process and even went to assist us with questions that we...
Read full review of Kemp LoadMaster »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.