Compare Pure Storage vs Tintri

Pure Storage is a Mountain View, California-based enterprise storage company founded in 2009. In October 2009 Pure Storage raised a $5 million Series A round led by Sutter Hill Ventures. In August 2010 Pure Storage raised a $20 million, led by Greylock Partners with participation by existing investor Sutter Hill Ventures. In August 2011. Pure Storage announced an unspecified investment from the venture-capital arm of Samsung Electronics, the largest flash-memory maker. Samsung and Redpoint Ventures contributed to a $30 million Series C funding round.

Information Not Available

Sample Customers

Pure Storage FlashArray

Nielsen, Lamar Advertising, LinkedIn, Betfair, UT-Dallas

Pure Storage FlashBlade

ServiceNow, Mercedes-AMG Petronas Motorsport, Dominos, Man AHL

Pure FlashArray X NVMe

Fremont Bank, Judson ISD, The Nielsen Company

Tintri VMstore T7000

That’s why leading enterprises including Comcast, Chevron, NASA, Toyota, United Healthcare and 20% of the Fortune 100, trust Tintri with storage needs.

Popular Solutions

Pure Storage FlashArray

35 reviews

Pure Storage FlashBlade

11 reviews

Pure FlashArray X NVMe

14 reviews

Tintri VMstore T7000

7 reviews

Tintri Global Center [EOL]

0 reviews

Top Industries

Educational Organization

26%

Computer Software Company

12%

Manufacturing Company

Financial Services Firm

Computer Software Company

28%

Financial Services Firm

11%

Government

Healthcare Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Alfadel Alharthy
Infrastructure Services Manager at NAMA
We use Pure Storage FlashArray because of the increased demand for high IOPs for some of our internal applications...
Read full review of Pure Storage FlashArray »
MikaelHellström
IT Manager at Regin Dalarna
It's primarily for virtual machines as our primary storage.
Read full review of Pure Storage Evergreen One »
Eric Black
Solutions Architect at Recovery Point Systems
We use FlashBlade for a lot of cloud storage backup, specifically Veeam. We use the object lock and versioning...
Read full review of Pure Storage FlashBlade »
Anonymous User
Director of Information Technology at a logistics company

Read full review of Portworx Enterprise »

Review 1 of 4

John Ruggeri
Director of Technical Services at Court of Appeals of Georgia
It's our main enterprise storage for our in-house cloud.
Read full review of Tintri VMstore T7000 »
Anonymous User
System Specialist at a tech services company
A single pane of glass to our Tintri infrastructure with some Tintri VMstores protecting critical infrastructure with...
Read full review of Tintri Global Center [EOL] »

Review 1 of 2

Customer Service

LokeshLakhwani
Storage & Backup Solutions Consultant at a tech services company
The support is very quick, with account managers available around the clock due to the global nature of the company....
Read full review of Pure Storage FlashArray »
William Reigle
Manager, Systems Engineering at a tech vendor
Customer support has been excellent. We have used support multiple times for various issues, including failed disks,...
Read full review of Pure Storage FlashArray »
Daniel Tapia
Network & Automation Team Leader jr at Evcon Group
I rate Pure Storage support 10 out of 10. We called support with one problem. Technical support was fast.
Read full review of Pure Storage FlashArray »
Ricky Winandityo
IT system infrastructure manager at Anabatic Technologies
Technical support is very good. They are helpful and responsive.
Read full review of Pure Storage FlashArray »
Ivan Monnier
Infrastructure Analyst at Whirlpool Corporation
Technical support was good. We’ve contacted them multiple times and they were great. They have been helpful every time.
Read full review of Pure Storage FlashArray »
Murray-Kelleher
IT Technology, Operations and Security Consultant at a construction company
I have spoken a lot to technical presales, and it's been fantastic.
Read full review of Pure Storage FlashArray »
SajithEruvangai
IT System Specialist - Operations & Infrastructure at Daman
The response from the technical support team is very good. We have not found any difficulties with their ability or...
Read full review of Pure Storage FlashArray »
Anonymous User
Architecte technique at a energy/utilities company
We've contacted technical support in the past. So far, we've been quite satisfied with their level of service....
Read full review of Pure Storage FlashBlade »
Michael Raunig
System Engineer at a consultancy
I have used the technical support through the phone and online tool. I used them to upgrade the software, which work...
Read full review of Pure Storage FlashArray »
Anonymous User
ICT and Security Specialist at a comms service provider
Their support is very good, first-class.
Read full review of Pure Storage FlashArray »
Anonymous User
IT Supervisor at a financial services firm
We have only used the technical support for upgrades. They respond very quickly and are efficient at what they do.
Read full review of Pure Storage FlashArray »
Anonymous User
Sr Infrastructure Architect at a energy/utilities company
The technical support is very good.
Read full review of Pure Storage FlashArray »
Anonymous User
Storage and Backup Administrator at a consultancy
They are almost perfect. I would rate them a nine out of ten.
Read full review of Pure Storage FlashArray »
Anonymous User
CIO at a manufacturing company
The support from Pure Storage Flash Array is amazing. I have never seen a vendor support a product this well. They...
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Prabakaran Kaliamurthi
Technical Consultant at Injazat Data Systems
I'm satisfied with the support. Comparatively, it matches with Windows. I don't see any difference in the levels of...
Read full review of Pure Storage FlashArray »
Mircea Sandu
Solutions Architect at SC PROSERVICECORP SRL
The technical support is 100% and they respond really quickly. Their Evergreen support plan is astonishing. They are...
Read full review of Pure Storage FlashArray »
Sun Kim Dosik
SDDC Senior Director at SK Telecom
The technical support is okay, but could be improved.
Read full review of Pure Storage FlashArray »
Anonymous User
ICT Operations Manager at a comms service provider
Technical support is good. They are proactive about the upgrades and reactive when we have any issues.
Read full review of Pure Storage FlashArray »
Anonymous User
Information Systems Analyst at a pharma/biotech company
We haven’t had to use it. We ran into some issues, but found their technical engineer not as good as Nimble Storage's.
Read full review of Pure Storage FlashArray »
Anonymous User
System and Network administrator at a tech vendor
When we scheduled an update, the support technician called us and made the update remotely. We also had one outage...
Read full review of Pure FlashArray X NVMe »
Anonymous User
Senior technical architect at a marketing services firm
Technical support is excellent.
Read full review of Pure Storage FlashBlade »
MOHAMAD KAWTHARANY
Technical Operations Manager at Mideast Data Systems
The technical support for Pure Storage FlashBlade has been getting worse. Previously, support was very good, but as...
Read full review of Pure Storage FlashBlade »
Anonymous User
IT Manager at a manufacturing company
I have had no issues with technical support.
Read full review of Pure FlashArray X NVMe »
Chitranshi Gautam
Senior Engineer - Cloud and Infra Services at a consultancy
The quality of support is good. The response time is good. They do not take much time to respond. They ensure someone...
Read full review of Pure Storage FlashArray »
Rafal Zawadzki
Manager of IT Department at Office of Technical Inspection in Poland
The technical support was not good in the beginning. I would rate the support at a five out of 10. It has improved...
Read full review of Pure FlashArray X NVMe »
Felipe Labarca
CTO at Ticel
I would rate the technical support as a ten out of ten.
Read full review of Pure Storage FlashArray »
Anonymous User
Intertecno Co-Founder at a tech services company
Technical support is very good.
Read full review of Pure Storage FlashArray »
Mahidhar K
Database Infrastructure Engineer at a computer software company
We've had a constant engagement with Portworx support and have raised quite a few bugs with their toolbox.
Read full review of Portworx Enterprise »
Anonymous User
Business Development Manager of Storage Systems at a manufacturing company
We asked support for some assistance in the past - especially the very first time we used it. The product was new for...
Read full review of Pure Storage FlashBlade »
Anonymous User
Architect at a tech services company
I would evaluate the technical support as good, I have a team who calls in for support, if there an issue. They have...
Read full review of Pure Storage FlashArray »

Review 1 of 30

Magnus Österlund
VMWare & Tintri Storage Solutions Evangelist at a tech vendor
The technical support is top-notch. I would rate them a nine out of ten. Their support team provides excellent...
Read full review of Tintri VMstore T7000 »
John Ruggeri
Director of Technical Services at Court of Appeals of Georgia
We're an old customer. When we call in to do a software upgrade, or one of our staff wants to make sure they've read...
Read full review of Tintri VMstore T7000 »
Jeff Wilhelm
Founder & CEO at Infused Innovations, Inc.
I have probably opened a couple of dozen tickets over the decade that I've worked with Tintri. Like most support...
Read full review of Tintri VMstore T7000 »
Todd Maugh
Director Of Infrastructure at Boingo Wireless
They're great. We had to have a drive and a controller plate repaired. There have been three or four calls in seven...
Read full review of Tintri VMstore T7000 »
Jonathan Neale
Operations Manager at Sempervox
I rate Tintri support nine out of 10. Tintri support was excellent when we paid for it, but we stopped paying for it....
Read full review of Tintri VMstore T7000 »
Anonymous User
Cloud Solutions Architect at Clouditalia Telecomunicazioni
Customer Service: It's far above average. Technical Support: We always spoke with a senior engineer.
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior IT Infrastructure Analyst at a financial services firm
Customer Service: Excellent! Technical Support: Excellent!
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior Systems Engineer, Virtualization at a insurance company
Great customer service; if there is an issue they often know before I do and have a ticket already in progress.
Read full review of Tintri VMstore T7000 »
Anonymous User
Infrastructure Engineer at Residential Management Group Limited
Support from our vendor and Tintri are brilliant. They have always answered all of our questions promptly.
Read full review of Tintri VMstore T7000 »
Anonymous User
System Specialist at a tech services company
Support is the best in class.
Read full review of Tintri Global Center [EOL] »
Reynaldo Martinez
Windows Systems Analyst at a manufacturing company
Good. We had a couple of issues from the start and they were resolved very quickly with no impact on production.
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior Systems Engineer
Customer Service: Great customer service! Technical Support: Haven't had the need for technical support.
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior Consultant at a tech services company
The support we had during the PoC was good.
Read full review of Tintri VMstore T7000 »
Anonymous User
Unix System Administrator at a insurance company
Customer Service: The support team is available 24/7. If your ticket is critical, you can pick up the phone and you...
Read full review of Tintri VMstore T7000 »
Anonymous User
Network Engineer at a healthcare company
Customer Service: Customer service is excellent. Any time we needed questions answered or help, our service team was...
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior Network/Systems Engineer
Customer Service: Good. Technical Support: Top notch. Very responsive and knowledgeable.
Read full review of Tintri VMstore T7000 »
Anonymous User
System Engineer Werkplekken at a university
Customer Service: Perfect. Normally they are aware of an issue earlier than we are. And even if they don't support...
Read full review of Tintri VMstore T7000 »
Anonymous User
Enterprise Architech at UC Irvine
Customer Service: They have been very responsive to all questions and tickets. Technical Support: They have been...
Read full review of Tintri VMstore T7000 »
Anonymous User
Cloud Solutions Architect at Clouditalia Telecomunicazioni
Customer Service: Great. More than great. Reactive, no, proactive, via autosupport. Technical Support: As explained...
Read full review of Tintri VMstore T7000 »
Anonymous User
Enterprise Infrastructure Architect at a healthcare company
Customer Service: Customer support is excellent. They're very responsive. Technical Support: Technical support is...
Read full review of Tintri VMstore T7000 »
Firoze Bhorat
Senior Environments Engineer - Virtualised Environments at Derivco
Customer Service: 10 out of 10 Technical Support: 10 out of 10
Read full review of Tintri VMstore T7000 »
Anonymous User
Senior Technologist
Customer Service: Excellent; the appliance does phone-home and auto-support uploads, so Tintri support knows when...
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Anonymous User
Network Administrator at a healthcare company
Customer Service: Customer service is excellent. Whenever I call, I get somebody right on the line. Technical...
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Anonymous User
System Engineer Client & Server at Swisslos Interkantonale Landeslotterie
A very good support team that is available 24/7. They have real technical staff with strong knowledge.
Read full review of Tintri VMstore T7000 »
Anonymous User
Information Systems Manager
Customer Service: The customer service is good. Technical Support: The level of technical support is excellent.
Read full review of Tintri VMstore T7000 »
Anonymous User
System Administrator at a agriculture
Customer Service: When we had backup issues, their support was great and we had actual engineers call us back and...
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Anonymous User
System Administrator at a agriculture
They've listened to us when we requested more options for backup.
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Anonymous User
Technical Team Lead - Environments Team
Customer Service: The customer service is very good. We have active interactions with the technical support and...
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Anonymous User
Head of I.T.
Customer Service: In my view Tintri's customer service is excellent, I am in regular contact with various folks...
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Anonymous User
Network Services Manager at a legal firm
Customer Service: As I mentioned above, their level of customer service is extraordinary. Technical Support:...
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Review 1 of 30

Technical Support

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