Pure FlashArray X NVMe Reviews

Pure FlashArray X NVMe offers reduced total cost of ownership through simplified management and reduced size and power usage. Users report a two-year ROI, with significant performance improvements in SQL queries. Cost-effectiveness is enhanced by data compression and the Evergreen feature, which eliminates reinvestment needs by providing controller upgrades every three years. Users quantify ROI improvements by comparing historical data and emphasize noticeable savings in real estate space and operational expenses.

Pure FlashArray X NVMe pricing varies significantly among users, with licensing fees ranging from $50,000 to over $500,000 per year. Licensing often includes comprehensive coverage, reducing unexpected costs. Many users note it as a high-end, premium option, comparing it to a Rolls-Royce for storage solutions. While some find it expensive, others emphasize its value and competitive pricing compared to alternatives. Annual support costs average around $20,000 per array, generally considered reasonable.

• "The tool's pricing is cheap; I rate it a six to seven out of ten. Most of our sales are not subscription-based. We sell the hardware, and customers keep using it. They only renew the service part annually. The support can be a bit pricey, but the solution is more cost-effective than anything else out there."
• "The tool is an investment that we've budgeted for. While the prices may be higher than those of other vendors, we see it as a market leader with benefits. We don't regret purchasing it."
• "The product is expensive."

Organizations use Pure FlashArray X NVMe primarily for performance and reliability in block storage, databases, virtualization, and machine learning analytics. They deploy it on-premises and private clouds for critical applications like VMware, Oracle, and SQL databases. Customers replace outdated systems for cost-effective, high-availability storage. Pure FlashArray X NVMe's ease of use, compatibility with VMware, and integration tools enhance storage management and automation. It supports various deployments including dedicated arrays and hybrid cloud environments.

Users express that Pure FlashArray X NVMe customer service is effective, responsive, and supportive, often exceeding expectations. Despite early issues, technical support has improved significantly, with fast responses and thorough escalation paths. Users appreciate engineers' collaboration with third-party vendors for quick resolutions. While some note the remote resolution process requires effort, the feedback is overwhelmingly positive. However, a few users mention delayed spare parts retrieval and limited direct engineer access as minor setbacks.

Pure FlashArray X NVMe's initial setup is consistently reported as simple and straightforward. Users appreciate the plug-and-play nature, ease of deployment, and minimal need for dedicated support. Many found the process smooth, with quick installation completed within hours to a few days. The setup documentation is well-regarded, enabling users to manage installation independently. Compared to competitors, Pure FlashArray X NVMe is less complex, requiring minimal maintenance and offering excellent support throughout the process.

Pure FlashArray X NVMe offers decent scalability, allowing for linear scaling with multiple frames and easy capacity expansion. Users appreciate the ability to upgrade without downtime, though challenges exist regarding cost and capacity customization. Some face limitations with switch ports or latency under heavy workloads. While some see the scalability as good or excellent, others suggest room for improvement. Despite some scalability concerns, users frequently upgrade storage and find the system supports growth without configuration changes.

Pure FlashArray X NVMe shows impressive reliability with high satisfaction rates. Users note seamless hardware and software upgrades without disruptions. Rare minor glitches are quickly resolved with excellent support. Many highlight a noticeable improvement compared to previous systems, praising its consistent performance without crashes or freezes. Users frequently rate its stability between 9 to 10, emphasizing its ability to handle critical environments effectively. Positive feedback includes zero major issues and successful live upgrades.