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Salesforce vs Verint

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Salesforce
Based on 898 reviews.
Verint
Based on 1 review.
Overview
Salesforce.com is a cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management product, Salesforce also tries capitalizing on commercial applications of social networking through acquisition. As of 2015, it is one of the most highly valued American cloud computing companies with a market capitalization of $50 billion, It is listed on the New York Stock Exchange and is a constituent of the S&P 500 index.
Verint Systems is a Melville, New York-based analytics company which was founded in 2002. The company sells software and hardware products for security, surveillance, and business intelligence. In 1999, Comverse Infosys was combined with another division of Comverse focused on security and the communications interception market. In 2001, Verint expanded into video security by combining with Loronix Information Systems, Inc., which had been previously acquired by Comverse.
Sample Customers
Salesforce Sales Cloud
Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
Salesforce Service Cloud
Stanley Black & Decker, Coca-Cola, Activision, Wells Fargo, Spotify, Aldo, Philips, The Red Cross, Blue Shield of California, Sprouts Farmers Market, Direct Energy Solar, Inspirato, Kiva
MuleSoft RPA
1. Accenture 2. Aetna 3. Allianz 4. American Express 5. AT&T 6. Bank of America 7. Barclays 8. BNY Mellon 9. Capital One 10. Cisco 11. Coca-Cola 12. Colgate-Palmolive 13. Comcast 14. Deloitte 15. Deutsche Bank 16. DXC Technology 17. E&Y 18. FedEx 19. General Motors 20. GlaxoSmithKline 21. HSBC 22. IBM 23. Intel 24. Johnson & Johnson 25. JPMorgan Chase 26. KPMG 27. Liberty Mutual 28. Mastercard 29. McKesson 30. Merck & Co. 31.MetLife 32. Microsoft 33. Morgan Stanley 34. Nationwide 35. NestlĂ© 36. Nike 37. Novartis 38. Oracle 39. PepsiCo 40. Pfizer
Verint Citizen Engagement
City of Winnipeg, City of Fort Wayne
Verint Messaging
Sprint, Hertz, Google, Air New Zealand, Audi, Hyatt, Alaska, Travelex
Popular Solutions
Top Industries
Educational Organization
42%
Computer Software Company
10%
Financial Services Firm
7%
Manufacturing Company
5%
Financial Services Firm
21%
Healthcare Company
10%
Computer Software Company
10%
Government
9%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 5
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Customer Service
Review 1 of 30
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Technical Support
No Data Available
No Data Available
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