Compare Sangfor vs StarWind

Sangfor

Based on 92 reviews.

StarWind

Based on 273 reviews.

Latest Research

Buyer's Guide

Sangfor HCI - Hyper Converged Infrastructure vs. StarWind Virtual SAN

March 2025

StarWind Virtual SAN vs. Sangfor HCI - Hyper Converged Infrastructure

Updated: March 2025

Buyer's Guide

Sangfor HCI - Hyper Converged Infrastructure vs. StarWind Virtual SAN

March 2025

Sangfor HCI - Hyper Converged Infrastructure vs. StarWind Virtual SAN

Updated: March 2025

Buyer's Guide

Sangfor HCI - Hyper Converged Infrastructure vs. StarWind HyperConverged Appliance

March 2025

Sangfor HCI - Hyper Converged Infrastructure vs. StarWind HyperConverged Appliance

Updated: March 2025

Buyer's Guide

Sangfor HCI - Hyper Converged Infrastructure vs. StarWind Virtual Tape Library

March 2025

Sangfor HCI - Hyper Converged Infrastructure vs. StarWind Virtual Tape Library

Updated: March 2025

Sample Customers

Sangfor HCI - Hyper Converged Infrastructure

TOSHIBA TEC Singapore, J&T Express Indonesia, Crowne Plaza Vietnam, Hermina Hospital Indonesia

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

Popular Solutions

Sangfor NGAF

20 reviews

Sangfor HCI - Hyper Converged Infrastructure

18 reviews

Sangfor Endpoint Secure

11 reviews

StarWind Virtual SAN

46 reviews

StarWind HyperConverged Appliance

1 reviews

StarWind Storage Appliance

4 reviews

Top Industries

Computer Software Company

14%

Financial Services Firm

10%

Manufacturing Company

Comms Service Provider

Computer Software Company

17%

Manufacturing Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Zaid Farooqui
CIO at Indus Motor Company
We are using their product for Internet filtering as the Internet gateway. Previously, we were using FortiGate for...
Read full review of Sangfor NGAF »
Zaid Farooqui
CIO at Indus Motor Company
The primary use case for Sangfor Cyber Command is threat hunting. It correlates vulnerabilities and threats detected...
Read full review of Sangfor Cyber Command »
KashifAli
Project Head, Director of Sales and Operations at Core ISP Router
I mainly used it for virtualization. Primarily virtualization and security groups.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Shiraz Ali
Networking Solutions Specialist at GBM
We started by setting up the manager to oversee and control all client devices. Our goal is to centrally manage all...
Read full review of Sangfor Endpoint Secure »
Muhammad Asif Shaikh
Deputy GM - IT at a manufacturing company
I have explored Sangfor Internet Access Gateway (IAG). I'm getting a straightforward web login experience for my...
Read full review of Sangfor Internet Access Gateway (IAG) »

Review 1 of 5

WJHG
Soporte IT at Sildan Security
First, I need to explain what motivated me to use VSAN. Some time ago, I developed a work environment with KVM...
Read full review of StarWind Virtual SAN »
Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
HunterMorgan
Owner at Data Barn
I'm a value-added reseller for Microsoft. I do some other stuff on these HCAs too, but that's the easiest way to...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 4

Customer Service

Muhammad Amanat
System Network Administrator at Connect Logistics
The support team is excellent. Very helpful and competent.
Read full review of Sangfor NGAF »
Ibrahim Bamba
Infrastructure Engineer at a financial services firm
The customer service and support have been helpful in assisting us with various matters. However, the response time...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Namra Saif
IT Sales Engineer at Comstar - Information Systems Associates Ltd.
Their technical support is great, and I rate them a ten out of ten
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Saeed Ullah Khan
Head of IT Governance, Cybersecurity & Network Infrastructure at Indus Motor Company
I am happy with the support for Sangfor NGAF. In Pakistan, local support is available from the principal vendor, and...
Read full review of Sangfor NGAF »
Albarn PaulAlicante
Information Technology Support Specialist at Code Expert Inc
The support team is available 24/7. However, communication is a barrier when the support person is Chinese. On the...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Daniel Gerard Diaz
Computer Programmer III at Leyte Normal University
We don't encounter a lot of problems but if we do, there is access to 24/7 support, whether it's chat or email...
Read full review of Sangfor NGAF »
Iftekhar Shaikh
Regional Area Manager at EPI UPS
Technical support is great. We are very happy with the level of service.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Shiraz Ali
Networking Solutions Specialist at GBM
If we have any issues, we read the documentation. If the issue cannot be fixed, we can contact the support team. I...
Read full review of Sangfor NGAF »
FarisKhan
Enterprise System Engineer at Innolytix Pakistan Pvt Ltd
I can vouch for the local support team. They are more than competitive in the market. They are always available for...
Read full review of Sangfor NGAF »
Osama Muhammad
IT Infrastructure and Server Specialist at a consultancy
My recent experience with their support was wonderful. I had an error come up on my Google Chromecast device, where...
Read full review of Sangfor NGAF »
KashifAli
Project Head, Director of Sales and Operations at Core ISP Router
In Pakistan, Sangfor HCI HAS a strong technical support team locally available for solution integration and solution...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Muhammad Amanat
System Network Administrator at Connect Logistics
My company purchased Sangfor Fireall from a private vendor they offers us a very competent and flexible support team.
Read full review of Sangfor SSL VPN »
Ghulam Murtaza
Network Engineer at Cyber Advance Solutions
I contacted the technical support team for VPN connectivity issues. It was a good experience working with them...
Read full review of Sangfor Endpoint Secure »
Faiz Ul Mobin Khan
Team Lead Enterprise at Feroze1888 Mills Ltd
Though I don't have experience with the solution's technical support, I rate the support an eight to nine out of ten.
Read full review of Sangfor Endpoint Secure »
Nasah Azar
Branch Lead at a tech services company
The response time for technical support is very good in Pakistan. We do not have any issues with their support.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Deepesh Sinnya
Chief Technical Officer at Cypher Technology Pvt. Ltd.
Previously, we had Harper from their team for support. He has now moved to a different role, and he was very good. I...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Zunair Aftab
Supports Engineer at Rawad IT Solutions
Technical support is ten out of ten.
Read full review of Sangfor Endpoint Secure »
Adnan Ahmed
Deputy Manager at Askari Life
The solution's technical support is very good. I rate the technical support a ten out of ten.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Tariq_Muhammad
Director Technology & Service Delivery at Innolytix Pakistan Pvt Ltd
Technical support is very good. Most of the time, they have local support with a head office in China.
Read full review of Sangfor Internet Access Gateway (IAG) »
Raheel Fazil
Teamlead IT Core at SoloInsight Inc.
The technical support team are available 24/7 and if we need any assistance for Sangfor, FortiGate or Sophos, we can...
Read full review of Sangfor NGAF »
Anonymous User
Infrastructure Department Head at a manufacturing company
In the event of a performance issue, such as users reporting slow access to specific websites, we conduct an internal...
Read full review of Sangfor NGAF »
Sean Herrera
Project Manager at Novu
The technical support team is very helpful in every situation.
Read full review of Sangfor SSL VPN »
Anonymous User
Presales Engineer at a computer software company
They have good technical support.
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
KennethLim
Owner at InternetWorld Solutions Sdn Bhd
Their technical support is good, they are responsive. They have been able to resolve all of the issues that we faced.
Read full review of Sangfor NGAF »
Albarn Paul Alicante
Information Technology Support Specialist at Code Expert Inc
They support us in case of technical problems. They also provided a free deployment during a migration. The level one...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Cipto HaryoMundito
Product Manger at a manufacturing company
So far, we have not had occasion to contact tech support.
Read full review of Sangfor NGAF »
Vidura Senadeera
Head - Enterprise Solutions Architect at NGXESS
The technical support is good - they are very supportive and friendly and are available even on the weekends.
Read full review of Sangfor NGAF »
Babar_Ahmed
Head Of Solutions at Mutex Systems
The technical support is very good. Many products don't offer technical support in Pakistan. However, Sangfor does,...
Read full review of Sangfor NGAF »
Shahzad-Ahmed
Engineer, System Admin at ebm
The support engineer skills are not that good. They especially the support team we got in our country lack knowledge...
Read full review of Sangfor HCI - Hyper Converged Infrastructure »
Sean Herrera
Project Manager at Novu
We have some contacts here locally. We do contact them for support.
Read full review of Sangfor NGAF »

Review 1 of 30

Russ Le Puill
IT Manager at St Peter's Church of England Aided School
All support is very helpful and friendly.
Read full review of StarWind HyperConverged Appliance »
Tayre José Rivas Salas
TI support analyst at Invermedia
The technical support can be a bit complicated by language barriers, however, the objectives have been achieved.
Read full review of StarWind Virtual SAN »
Edward Wordsworth
Technical Support Manager at Support IT
The product offers great service and support.
Read full review of StarWind Virtual SAN »
Jacob Egan
Systems Administrator at White Oak Management
Any interaction with customer service and support has been awesome. They are quick to respond and very thorough.
Read full review of StarWind Virtual SAN »
Artur Eichmann
Systemadministrator at WebID
I haven't had a chance to contact support yet; the consultation process through to implementation is great.
Read full review of StarWind HyperConverged Appliance »
Shawn Bender
Global IS Admin at Benshaw, Inc.
The support at StarWind was very knowledgeable and was able to resolve any issues on the current call.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Director of IT at a computer software company
Their support is very knowledgable and willing to help, they always go well beyond what is required to make sure...
Read full review of StarWind Storage Appliance »
Anonymous User
Works at a manufacturing company
The team at StarWind are professional and very skilled in a variety of disciplines. The most impressive factor of the...
Read full review of StarWind Virtual SAN »
Seth Bestulic
IT Network & System Engineer at Energy Trust of Oregon
My experience with support was terrific. The only issue was having to communicate through a sales rep instead of...
Read full review of StarWind Virtual SAN »
Anonymous User
IT Operations Manager
They have proactive support which prior to using StarWind, was a new concept for us. It's incredible. We spend less...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Director Of Information Technology at Cass County Government
Support is easy to get a hold of, and usually first-call resolution.
Read full review of StarWind Virtual SAN »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
It was great working with technical support. They took the time to address everything I needed to know.
Read full review of StarWind Virtual Tape Library »
Anonymous User
Director of IT and Corporate Security at a financial services firm
We were really positively impressed with the support and help they offered (purchased with the product - with no...
Read full review of StarWind Virtual SAN »
Anonymous User
Senior Technical Architect at HSData LTD
We haven't had any issues with the solution so have had no need to request service/technical support. However, our...
Read full review of StarWind Virtual SAN »
ReinierMuller
Interim CTO at Royal Koopmans
I praise them for their support and the willingness to always be available. I would rate their support at ten out of...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Works at PPL
Their support team is highly knowledgeable and skilled in assisting customers with any technical issues they may...
Read full review of StarWind Virtual SAN »
Anonymous User
General Do It All at Western Idaho Cabinets, Inc.
Support is the best thing about StarWind. I can't praise them enough. The initial setup and purchase are a single...
Read full review of StarWind HyperConverged Appliance »
Bryan Schuler
Network Administrator at MUM Industries
The times that I have called the StarWind ProActive Support, they were immediate and right there. I have had no...
Read full review of StarWind Virtual SAN »
Fritz Fulde
IT Specialist at a tech services company
Most of the information was quite clear on their website. The knowledge base is quite sufficient with all the info...
Read full review of StarWind Virtual SAN »
Anonymous User
Founder at Provectus Networks
What also sets StarWind apart is the support. They have techs that are not just call-routers, but that actually know...
Read full review of StarWind Storage Appliance »
TRAIANO ...
Technology Solutions, Support & Training at UNISONMEDIA Group, Inc.
This area has been the best for us, especially being new to this technology. The support team was amazing with...
Read full review of StarWind Virtual SAN »
Nikos Chavenetidis
Technical Department Manager at ACS SA
In one problem that I with the performance, they gave me a solution very quickly using a remote session.
Read full review of StarWind Virtual SAN »
Matt_Thomas
Network Manager at Riverston Schools
They are great at monitoring. The Proactive Premium Support has helped to free up an employee, as I'm the only one...
Read full review of StarWind HyperConverged Appliance »
Shawn Bender
Global IS Admin at Benshaw, Inc.
We have no issues working with StarWind's customer service department.
Read full review of StarWind Virtual SAN »
Anonymous User
Informatics Analyst III at University of Alabama at Birmingham
I found their tech support to be excellent. I had a major issue where we could have lost all of our data on the VSAN,...
Read full review of StarWind Virtual SAN »
Max Polanc
IT Admin at Protect Fundus d.o.o.
We have found that we can get a quick response to questions on the forums.
Read full review of StarWind Virtual SAN »
Stefan Novak
Principal of ICT Infrastructure and Services at Northgate High School
Customer service and support were amazing. They offer quick responses and are very helpful and knowledgeable. We had...
Read full review of StarWind Virtual SAN »
Anonymous User
Corporate Technology Manager at MTE LOGISTIX INC.
The installation was straightforward but it still was a new product for us and we didn't know how it was going to...
Read full review of StarWind Virtual SAN »
Anonymous User
Works
Technical support has been fantastic on the very few occasions we've had to call them. The engineers aren't just well...
Read full review of StarWind Virtual SAN »
Anonymous User
Systems Admin at a tech vendor
We are using the solution's ProActive Premium Support but it hasn't really reduced our monitoring efforts since we've...
Read full review of StarWind HyperConverged Appliance »

Review 1 of 30

Technical Support

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