Compare StarWind vs Veritas

StarWind

Based on 273 reviews.

Veritas

Based on 311 reviews.

Latest Research

Buyer's Guide

StarWind Virtual Tape Library vs. Veritas Access Appliance

April 2025

Veritas Access Appliance vs. StarWind Virtual Tape Library

Updated: April 2025

Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

Veritas Backup Exec

Beta Offshore

Veritas NetBackup

Beta Offshore

Veritas NetBackup Appliance

Beta Offshore

Popular Solutions

StarWind Virtual SAN

41 reviews

StarWind HyperConverged Appliance

1 reviews

StarWind Storage Appliance

4 reviews

Veritas NetBackup

26 reviews

Veritas Backup Exec

12 reviews

Veritas NetBackup Appliance

21 reviews

Top Industries

Computer Software Company

17%

Manufacturing Company

10%

Financial Services Firm

Government

Financial Services Firm

14%

Computer Software Company

14%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

WJHG
Soporte IT at Sildan Security
First, I need to explain what motivated me to use VSAN. Some time ago, I developed a work environment with KVM...
Read full review of StarWind Virtual SAN »
Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
HunterMorgan
Owner at Data Barn
I'm a value-added reseller for Microsoft. I do some other stuff on these HCAs too, but that's the easiest way to...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 4

Pawel Augustyn
System Advisor at CRIF SpA
I have been using Backup Exec for over seven years for a customer. It is used to back up data with a simplified...
Read full review of Veritas Backup Exec »
Wesam Qashou
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
We use Veritas NetBackup to back up our data and restore it if needed. As the volume of our backup increased, our...
Read full review of Veritas NetBackup »
Andre Isaacs
ICT Director at SSA
There are a couple of primary use cases. The main reason is backup deduplication at both target and source. The...
Read full review of Veritas NetBackup Appliance »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
I am currently working with Veritas NetBackup IT Analytics ( /products/veritas-netbackup-it-analytics-reviews ) for...
Read full review of Veritas NetBackup IT Analytics »
Adnan Yurtoglu.
Senior Consultant (NetBackup) at Yapı ve Kredi Bankası AS
We use the solution as an enterprise product. We use it as a backup.
Read full review of Veritas Alta Data Protection »

Review 1 of 5

Customer Service

jioller
Consultant and Content Manager at Jotelulu
In my experience of over 20 years in the IT industry, I've noticed that they provide one of the best services...
Read full review of StarWind Virtual SAN »
Artur Eichmann
Systemadministrator at WebID
I haven't had a chance to contact support yet; the consultation process through to implementation is great.
Read full review of StarWind HyperConverged Appliance »
KellyVon Der Heyden
Sales Director at CLOUD READY SOLUTIONS
The solution's technical support is good.
Read full review of StarWind Virtual Tape Library »
dchapman
Technology Director at Tryon International Equestrian Center & Resort
Technical support has been top-shelf!
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Senior Systems Engineer at a tech consulting company
In over 20 years of working in the IT industry, I have never encountered better support than I have with the team at...
Read full review of StarWind Virtual SAN »
Seth Bestulic
IT Network & System Engineer at Energy Trust of Oregon
My experience with support was terrific. The only issue was having to communicate through a sales rep instead of...
Read full review of StarWind Virtual SAN »
Anonymous User
Senior Technical Architect at HSData LTD
We haven't had any issues with the solution so have had no need to request service/technical support. However, our...
Read full review of StarWind Virtual SAN »
Anonymous User
IT Manager at a computer software company
Their support has been excellent. They will walk you through every step of the way and help you with anything you...
Read full review of StarWind Virtual SAN »
Shawn Bender
Global IS Admin at Benshaw, Inc.
The support at StarWind was very knowledgeable and was able to resolve any issues on the current call.
Read full review of StarWind HyperConverged Appliance »
Andrey Naumov
System Administrator at Craft Group
They are very friendly and have quick support.
Read full review of StarWind Virtual SAN »
Anonymous User
Works
The support provided is very prompt.
Read full review of StarWind Virtual SAN »
Daniel P.
Works
Technical support is their best feature!
Read full review of StarWind HyperConverged Appliance »
Ryan Kimbrel
Chief Information Officer at Scott County Hospital, Scott City, KS
Amazing! They've gone above and beyond with helping us when we had hardware issues last year and again this year when...
Read full review of StarWind Virtual SAN »
Anonymous User
Server Administrator at John Wood Community College
Technical support is quick to respond and proactive with our additional support.
Read full review of StarWind HyperConverged Appliance »
MichaelBerman
Network Administrator at Armitage Technology Group Inc.
Technical support is Exceptional. They have very helpful and prompt responses.
Read full review of StarWind Virtual SAN »
Andrew_Lee
IT Infrastructure Analyst at a retailer
Tech support is very prompt, very friendly. They're knowledgeable. I don't think I have come across anything that...
Read full review of StarWind HyperConverged Appliance »
ChrisKlose
IT Manager at a transportation company
I would commend the support. They have very knowledgeable people. If they don't have the answer, they quickly access...
Read full review of StarWind HyperConverged Appliance »
Lukasz Z.
VMware Administrator, VMware vExpert at a financial services firm
Very good. I've got standard support but the reaction time is always 1-2 hours.
Read full review of StarWind Virtual SAN »
Claire Madison
IT Manager at Projects Inc.
They could use a little more diversity in their technicians. Some of them are a little bit difficult to understand....
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Works at a educational organization
Technical support is great. They are very responsive, they always reply quickly, and seem very knowledgeable.
Read full review of StarWind Virtual SAN »
Kamil
Specialist in the center of security at PERN S.A.
Our experience is that we get a fast response from technical support.
Read full review of StarWind Virtual SAN »
Max Polanc
IT Admin at Protect Fundus d.o.o.
We have found that we can get a quick response to questions on the forums.
Read full review of StarWind Virtual SAN »
Anonymous User
Director of IT at Kelly Aerospace, Inc.
I have nothing bad to say. They are very quick to respond and with the proactive support, they generally know of...
Read full review of StarWind HyperConverged Appliance »
David Rager
CEO CIO at Store & Haul Inc
Their customer support has been pretty good. They've done a really good job of supporting the product and even...
Read full review of StarWind HyperConverged Appliance »
ReinierMuller
Interim CTO at Royal Koopmans
I praise them for their support and the willingness to always be available. I would rate their support at ten out of...
Read full review of StarWind HyperConverged Appliance »
TRAIANO ...
Technology Solutions, Support & Training at UNISONMEDIA Group, Inc.
This area has been the best for us, especially being new to this technology. The support team was amazing with...
Read full review of StarWind Virtual SAN »
Anonymous User
Senior IT Support Specialist at Seneca Family of Agencies
Customer service has been kind and professional and on top of their game. We're notified very quickly if they notice...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Corporate Technology Manager at MTE LOGISTIX INC.
The installation was straightforward but it still was a new product for us and we didn't know how it was going to...
Read full review of StarWind Virtual SAN »
Anonymous User
Information Systems Manager at a aerospace/defense firm
StarWind Proactive Support is fairly responsive. They definitely go above and beyond to address the issues, when...
Read full review of StarWind Virtual SAN »
Anonymous User
Systems Engineer / Systems Administrator
Customer service/support is outstanding. All the guys that I have spoken with were highly professional, friendly,...
Read full review of StarWind HyperConverged Appliance »

Review 1 of 30

Demetris Nicolaou
Manager, Computer Division at Hellenic Technical Enterprises Ltd
I'm facing challenges with Veritas support in Cyprus because the company is not directly present here. Instead, they...
Read full review of Veritas NetBackup Appliance »
Herman Pienaar
Senior Security Consultant at Intalock Technologies
Veritas's customer service and technical support are good. They typically provide effective solutions within a...
Read full review of Veritas Data Insight »
Tasos Skaltsas
IT Systems Engineer at a maritime company
We can speak with an agent from the United Kingdom, USA, or India. When you are speaking with the agent from India,...
Read full review of Veritas NetBackup »
Roopesh Mohabeer
Senior Systems Support Analyst at WARWYCK PHOENIX PCC
The current solution is stable and we haven't needed to contact the support.
Read full review of Veritas NetBackup »
Mashood Atitebi
Global Core Infrastructure Engineer at Finning International Inc
We have local support. We are not connected directly to Veritas’s support team.
Read full review of Veritas NetBackup Appliance »
Jayson Martin
Head IT Data Storage at a insurance company
The tool's support is knowledgeable.
Read full review of Veritas Data Insight »
Burak Pehlevan
SaaS Infrastructure Manager at a computer software company
We don’t have much recent experience in technical support. We haven’t used them in the last 12 months or the past...
Read full review of Veritas Backup Exec »
Giap Seng Tay
Senior IT Manager at Westports Malaysia Sdn Bhd
The solution’s technical support is very good and fast. They understand what we want and solve our issues in a very...
Read full review of Veritas NetBackup »
Boomchi Kumar
Director at Trace3
I would rate technical support an eight out of ten.
Read full review of Veritas CloudPoint »
Anonymous User
Presales Engineer at a tech services company
Not being an end-user, I have not had experience with technical support.
Read full review of Veritas NetBackup »
SysA560465
Systems Analyst at a comms service provider
Their support is pretty good.
Read full review of Veritas NetBackup »
Andre Isaacs
ICT Director at SSA
The customer service and support are excellent. There was one technical issue, and their response was exceptional.
Read full review of Veritas NetBackup Appliance »
Anonymous User
IT Manager at a media company
I would give technical support a rating of 5/10.
Read full review of Veritas Backup Exec »
Amine Koulali Idrissi
Senior Infrastructure Consultant at FORUM INTERNATIONAL
We were satisfied with the technical support.
Read full review of Veritas NetBackup »
Anonymous User
Executive Head Cloud Services at a comms service provider
They have always been good.
Read full review of Veritas Backup Exec »
Anonymous User
Domain architect at a financial services firm
I think the support is fine. We haven't had issues with it.
Read full review of Veritas NetBackup »
MostafaShoaei
System Admin at a sports company
I didn't face any problems just yet. I have not reached out to support. Typically, I can just search the internet and...
Read full review of Veritas Backup Exec »
Anonymous User
Presales Engineer at a tech services company
I have not had end-user experience with the Veritas technical support.
Read full review of Veritas Backup Exec »
JOSEPH RYTHER JUNIOR
Managing partner at Techmaster Serviços em Informática
I rate Veritas support eight out of 10. They have a local team here in Brazil, but they usually escalate to the...
Read full review of Veritas Alta SaaS Protection »
Reda Hassan
Senior IT Infrastructure Engineer at a government
8 out of 10.
Read full review of Veritas NetBackup »
Adnan Yurtoglu.
Senior Consultant (NetBackup) at Yapı ve Kredi Bankası AS
Sometimes we do need professional help from our support. I'd like to see more support in our time zone. Sometimes we...
Read full review of Veritas Alta Data Protection »
Anonymous User
Senior Infrastructure Consultant at a insurance company
I have contacted technical support in the past. Actually, in fact, I am very close to the account and product team...
Read full review of Veritas NetBackup »
Shashikant Patel
IT Manager at Canara Robeco Asset Management
My company has not faced any issues with Veritas System Recovery, so we never had a reason to reach out to Veritas's...
Read full review of Veritas System Recovery »
Anonymous User
Associate at a consultancy
We have a relationship with backup support. Any engagement with technical support is very easy and quick. I have had...
Read full review of Veritas NetBackup Appliance »
Anonymous User
Symantec Business Critical Engineer at a tech services company
NetBackup support isn't great, but it's not the worst, either.
Read full review of Veritas NetBackup »
Anonymous User
Desktop Support Engineer at a computer software company
Technical support is great. they are fast and very helpful. We are satisfied with their level of service.
Read full review of Veritas NetBackup »
Amin Anwar
Sr. Technical Support Engineer at Veritas Partner
The technical support is good.
Read full review of Veritas NetBackup »
Anonymous User
Presales Engineer at a tech services company
Technical support is fine.
Read full review of Veritas InfoScale Availability »
Ismail Dhasthageer
Ict System Support Administrator at Gans
Customer service and support are good. We faced backup issues, and unfortunately, they couldn't resolve that issue....
Read full review of Veritas NetBackup »
Anonymous User
Solutions Platform Architect at a retailer
We have a very strong team and haven't had to log many calls with technical support.
Read full review of Veritas NetBackup »

Review 1 of 30

Technical Support

No Data Available

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