Compare Tenable vs UpGuard

Tenable

Based on 221 reviews.

UpGuard

Overview

Tenable Network Security is a developer of vulnerability detection systems. Tenable Network Security is an American network security company, co-founded by Ron Gula, Jack Huffard, and Renaud Deraison in 2002.

Information Not Available

Sample Customers

UpGuard Vendor Risk

ADP, E Trade, Cisco, Trek, GSA, Backcountry, Mimeo.com, Citrix, RackSpace, Modern Woodhouse, CFA Institute, Allianz

Popular Solutions

Tenable Nessus

19 reviews

Tenable Security Center

22 reviews

Tenable Vulnerability Management

24 reviews

Top Industries

Educational Organization

28%

Computer Software Company

11%

Financial Services Firm

Government

Computer Software Company

16%

Manufacturing Company

11%

Government

10%

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Matthew Weisler
Sole Proprietor at Core-Infosec
I implement the solution as a vulnerability management tool for client use cases. It can be used for public factors...
Read full review of Tenable Nessus »
Md. Shahriar Hussain
Cyber Security Chartered Engineer at Banglalink
We use Tenable Security Center for vulnerability assessment purposes within our security infrastructure. The solution...
Read full review of Tenable Security Center »
Harshal Deshmukh
CEO and Managing Director at Digidata Infsystems Private Limited
It's nice to work with because it gives good results for web application scanning according to OWASP Top 10 and NISC....
Read full review of Tenable.io Web Application Scanning »
HARI EDARA
IT Manager at State of Texas

Read full review of Tenable Vulnerability Management »
Javeed Abdul
Senior System Engineer at a tech consulting company
Tenable Cloud Security is used for scanning purposes, including vulnerabilities and remediation. The graphs provided...
Read full review of Tenable Cloud Security »

Review 1 of 5

No Data Available

Customer Service

Yusuf-Hashmi
Sr. Director - Group Head - IT Security (CISO) at Jubilant Organosys Ltd., India, Leading Chemical M
I haven't used Tenable.io support, but my team has, and I haven't heard any complaints thus far.
Read full review of Tenable Vulnerability Management »
Amr Abdelnaser
Senior Information Security Analyst at EastNets Holding Ltd.
My colleagues say that the tech support team is very responsive and helpful.
Read full review of Tenable Vulnerability Management »
Rafael Ustariz
IT security consultant at Netready LATAM
Tenable SC support has been very helpful.
Read full review of Tenable Security Center »
Md. Shahriar Hussain
Cyber Security Chartered Engineer at Banglalink
There were no delays from customer support. They usually give instant responses for both online and local support.
Read full review of Tenable Security Center »
Venugopal Potumudi
Senior Consultant at Tata Consultancy
We've never had any real difficulties, and therefore we haven't really dealt with support.
Read full review of Tenable Vulnerability Management »
Jahanzeb Feroze Khan
Assistant Manager Network Security at Institute of Business Administration, Karachi
The technical support is not very good. We didn't get a good response when we contacted them. We had to go through...
Read full review of Tenable Security Center »
Yusuf-Hashmi
Sr. Director - Group Head - IT Security (CISO) at Jubilant Organosys Ltd., India, Leading Chemical M
Tenable support is good. I haven't had any issues with the response we get from them.
Read full review of Tenable Lumin »
Mohamed Elnahas
Head Of IT Risk and Security at AWB
We are happy with the support from the Tenable side. But sometimes the vendor's people move between areas too often,...
Read full review of Tenable Security Center »
SamiAyyash
Threat Intelligence Engineer at a tech services company
I'm happy with Tenable's technical support.
Read full review of Tenable Nessus »
Ondrej Kováč
Solution Engineer at Exclusive Networks Czechia
My partners complain that support is not consistent and replies come late. It is small company and to offer worldwide...
Read full review of Tenable Cloud Security »
TomasStasek
IT Director at Teleperformance
The support we have for Tenable Nessus is internal. The IT teams for Tenable Nessus are in the Czech Republic for us.
Read full review of Tenable Nessus »
Abul Hasnat Md Sofi Ullah
General Manager - Enterprise & Cyber Security Planning at Robi Axiata Limited
The technical support is good. When we raise the issues to Tenable’s support persons, they respond well.
Read full review of Tenable Security Center »
OniRahman
Technical Consultant at a tech consulting company
I haven't really dealt much with technical support. In the initial stage, however, when I started deploying Tenable...
Read full review of Tenable Security Center »
Robert Cheruiyot
IT Security Consultant at Microlan Kenya Limited
We haven't had a lot of challenges with the solution and therefore have not really contacted technical support.
Read full review of Tenable.io Web Application Scanning »
Jahanzeb Feroze Khan
Assistant Manager Network Security at Institute of Business Administration, Karachi
Support doesn't understand the issues and cannot arrange resources per our time.
Read full review of Tenable.io Container Security »
Trirong Phuaythip
Solution Consultant at Westcon-Comstor
The tickets are passed quickly. Their support manager works proactively in scheduling meetings and solving the issues...
Read full review of Tenable Security Center »
Janakiraman Elumalai
Information Technology Security Specialist at Digitaltrack
The customer service and support are good.
Read full review of Tenable One Exposure Management Platform »
Anonymous User
Security Architect at a computer software company
The support team is very good and we are quite happy with them. When we had the trouble with Docker Version 2, they...
Read full review of Tenable Vulnerability Management »
Anonymous User
Senior Cyber Security Specialist at a tech services company
Tenable technical support is very good. They are very helpful, and responsive. We had experienced some delays in two...
Read full review of Tenable Security Center »
Anonymous User
Security Specialist at a security firm
Many times, I get some answers that are not suitable information for my query. Thus, I need to escalate our vendors...
Read full review of Tenable Vulnerability Management »
Dr Trust Tshepo Mapoka
Senior Cybersecurity Consultant at CIA Botswana
Tenable's technical support has a very good turnaround time.
Read full review of Tenable Nessus »
Anonymous User
Information Security Analyst at a computer software company
Technical support is very good.
Read full review of Tenable Cloud Security »
MatteoMazzei
Security Manager at Yarix S.r.l.
The solution's technical support is good and quick to respond. If you have a problem, you can be sure that someone...
Read full review of Tenable Vulnerability Management »
Anonymous User
Information Security Manager at a transportation company
They are very good. Their formal support and the wider community support are excellent.
Read full review of Tenable Nessus »
HARI EDARA
IT Manager at State of Texas
Technical support is good. We have 24/7 support from them. There are some of sales managers who are the bridge...
Read full review of Tenable Vulnerability Management »
Shahriar Hussain
Cyber Security Charter Engineer at Banglalink Digital Communications
Customer service is good. That said, there are sometimes delays in response from international support. The support...
Read full review of Tenable Security Center »
JaanAnvelt
CISO at BIGBANK AS
It is not super good and could do some improvements. I've had interactions with different parties, and while it's not...
Read full review of Tenable Security Center »
Taras Dubrova
BDM at Oberig-it
Our vendor is Broadview, and they offer various support levels. In a typical scenario, with the initial level of...
Read full review of Tenable Cloud Security »
Anonymous User
Senior Cyber Security Specialist at a tech services company
I have dealt with technical support once. They were very good and very responsive.
Read full review of Tenable.io Web Application Scanning »
Anonymous User
Senior Consultant at a tech services company
I can't speak of technical support's knowledgeability or helpfulness. I haven't used them before and therefore...
Read full review of Tenable Nessus »

Review 1 of 30

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Technical Support

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