Compare TP-Link vs Ubiquiti Networks

TP-Link

Based on 17 reviews.

Ubiquiti Networks

Based on 177 reviews.

Latest Research

Buyer's Guide

Omada Access Points vs. Ubiquiti WLAN

October 2024

Ubiquiti WLAN vs. Omada Access Points

Updated: October 2024

Buyer's Guide

Omada Access Points vs. Ubiquiti WLAN

October 2024

Omada Access Points vs. Ubiquiti WLAN

Updated: October 2024

Overview

Information Not Available

Ubiquiti Networks is an American technology company started in 2005. Based in San Jose, California they are a manufacturer of wireless products whose primary focus is on under-served and emerging markets.

Sample Customers

Omada Access Points

Reflections Resort,Sim Lim Square, Hotel Mary Colombia, Peru WISP, Chase Grammer School

Ubiquiti WLAN

NASCAR Grand-AM, Maritime Parc, Outdoor Music Festival, One Republic Tour, British Armed Forces, Arcadia School District, Bartlett School District, Universidad del Azuay, Estelar Hotels, Intercontinental Bali, Moscow - Enforta, Miami - Sling Broadband, Manhattan - MST, Ecuador - Aire.EC

Ubiquiti UniFi Switches

Staypineapple

Popular Solutions

Omada Access Points

12 reviews

Omada Cloud SDN

1 reviews

TP-Link Omada Switches

1 reviews

Ubiquiti Wireless

20 reviews

Ubiquiti UniFi Switches

25 reviews

Ubiquiti WLAN

22 reviews

Top Industries

Computer Software Company

11%

Comms Service Provider

Manufacturing Company

Government

Educational Organization

13%

Computer Software Company

11%

Comms Service Provider

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Gavin Cotton
Partner at Attune
We implement the solution for our clients so that they have Wi-Fi in their villas. We manage the tool for them.
Read full review of Omada Cloud SDN »
Anonymous User
Development & Innovation Expert at a comms service provider
We are a telecom operator in Romania, and we use Omada equipment to provide services to our customers. It's bundled...
Read full review of Omada Access Points »
Jep Marveen
ECE at HMR Solutions, Inc.
A good aspect is their manageability, with options for both managed and unmanaged modes. The TP-Link Omada Switches...
Read full review of TP-Link Omada Switches »

Review 1 of 3

Geoff Rubin
CEO at Forward Thinking Network Consultancy Ltd
I'm using Ubiquiti WLAN for many installations. We recently deployed 640 wireless links for just one contract. On...
Read full review of Ubiquiti WLAN »
Geoff Rubin
CEO at Forward Thinking Network Consultancy Ltd
We sell most of the switches for projects that require PoE switches. 95% of the switches we sell are PoE.
Read full review of Ubiquiti UniFi Switches »
Brian Massey
Network Administrator at a educational organization
Ubiquiti is the primary wireless solution for my workplace, and we'll likely continue to use it for a while. With a...
Read full review of Ubiquiti Wireless »
BrianCook
Information Security Officer - VP at Unified Technology Solutions
Provide WiFi and Networking to School and Business Campuses that are Clients of our MSP, because we manage the...
Read full review of Ubiquiti UniFi »

Review 1 of 4

Customer Service

Prasad Wijesooriya
IT Manager at Hala Equipment Trading LLC
Technical support: we are communicating with only one vendor. So he is good in technical support, but we are not...
Read full review of Omada Access Points »
ShabeerMohamed
CAD Engineer at Pro av
I haven't contacted Omada's technical support team yet since it is a pretty basic product.
Read full review of Omada Access Points »
Charles Frank KOUPELE NDONGUE
CEO/ IT at IBS Expertise LLC
I have never requested technical support from Omada, as everything is clear and available on their website.
Read full review of Omada Access Points »
Anonymous User
Development & Innovation Expert at a comms service provider
I rate Omada technical support eight out of 10. We mostly do not need support. In one case, they helped us customize...
Read full review of Omada Access Points »
António Viegas
Hardware Consultant at TIC Project
We did not have any need for technical support until now, so I cannot evaluate that. It is working smoothly without...
Read full review of Omada Access Points »
Ivo PESEK
Freelancer at Freelancer
We did not contact technical support in the past.
Read full review of Omada Access Points »
Mohamed-Rumaiz
Senior Manager - Software Development at East Coast Technologies
We hardly need tech support for Omada Access Points because it is very reliable these days. Complaints are rare, and...
Read full review of Omada Access Points »
Brandon Dawson
Owner at Phoenixfw.com
When I called in, customer service and support got to me right away. So I've been impressed with them ever since.
Read full review of Omada Access Points »
Anonymous User
Senior Product Manager at a retailer
I have not contacted the support from TP-Link Auranet EAP.
Read full review of Omada Access Points »
Carmelo JoseBayon
President at EDGE Systems Integrator and Tech Solutions Inc
It is quite difficult to get support from TP-Link. They should provide more support to their clients. Sometimes, we...
Read full review of Omada Access Points »
Anonymous User
Chief Technology Officer (Diretor DE Tecnologia) at a tech services company
I haven't contacted the tool's technical support yet.
Read full review of Omada Access Points »

Review 1 of 11

Roderick Mighty
Manager at MVO Traders
I reach out to customer support only for highly technical issues, but oftentimes, the support team cannot provide a...
Read full review of Ubiquiti UniFi Switches »
Alfred_Pullicino
IT Manager at Genesis Global
I've never needed the help of technical support. I can't speak to how helpful or responsive they are.
Read full review of Ubiquiti Wireless »
Geoff Rubin
CEO at Forward Thinking Network Consultancy Ltd
Regarding technical support, I can tell you that up until this year, it was very poor. However, they've improved it...
Read full review of Ubiquiti WLAN »
John Yeoman
CTO at Promennt
I haven't required any technical support.
Read full review of Ubiquiti UniFi Switches »
Vincent Willoughby
IT Director at CSR digital
I haven't contacted the solution's technical support since I could only resolve one issue with Ubiquiti WLAN's forum....
Read full review of Ubiquiti WLAN »
MarekSzafrański
Senior Core Network Engineer at Eurofins
I haven't used the tool's technical support.
Read full review of Ubiquiti WLAN »
Director_45785
Director at Innate technology
We have not needed technical support.
Read full review of Ubiquiti UniFi Switches »
ESTEE Gabriel Carpio
Senior Solutions Architect at TechConek Philippines Inc.
We don't usually communicate directly with Ubiquiti technical support, but we try to participate in the Ubiquiti...
Read full review of Ubiquiti WLAN »
Ammar_Farhat
Head of IT at Hubtech
Ubiquiti Wireless does not have support directly, such as Cisco and Aruba do, you have to rely on community support....
Read full review of Ubiquiti Wireless »
Craig Mortassagne
Owner at Platinum I.C.T.
I've never really had to engage with technical support. We never really had any issues. In fact, we've only had one...
Read full review of Ubiquiti WLAN »
Pierre Claver B Traore
Head, IT Division at USTTB
We have not been in contact with technical support. Rather, we rely on ourselves.
Read full review of Ubiquiti Wireless »
Abdul Malek Ismail
Drilling Engineering Manager at Exxon Mobil
I didn't need to contact the technical support for Ubiquiti Wireless.
Read full review of Ubiquiti Wireless »
FaisalSmair
System Engineer at DANAT IT FOR BUSINESS
We've never had to reach out to technical support.
Read full review of Ubiquiti UniFi Switches »
Dev-Patel
Consultant at Lifeline IT
I rate the technical support a seven out of ten.
Read full review of Ubiquiti UniFi Switches »
Pardon Chishumba
IT Administrator at a outsourcing company
I've never directly dealt with technical support. There hasn't been an issue that has required us to reach out....
Read full review of Ubiquiti UniFi Switches »
Hansel Baro
Senior Site Reliability Engineer / System Administrator at a hospitality company
Currently, their support is mostly through email or chat. It would be good and helpful if there is a hotline that you...
Read full review of Ubiquiti Wireless »
DImo Dimov
R&D Engineer IC Design at inLab Ltd
The customer support was decent, we had no issues.
Read full review of Ubiquiti Wireless »
Alex-Wilson
Owner at Collabsion, Inc.
Email support is slow. Community support is good, but it can be spotty.
Read full review of Ubiquiti UniFi »
MohammadSalman
Consultant and technical support at joudeh center for computer and modern software
The technical support services are good.
Read full review of Ubiquiti UniFi Switches »
Walter Shelver
Owner at CableWeb
We work with local Ubiquiti support, which has been excellent. I would rate them eight out of 10.
Read full review of Ubiquiti Wireless »
BearGFR
owner at zResource
Technical support has changed over the years. I haven't needed any technical support with this switch. Although, I do...
Read full review of Ubiquiti UniFi Switches »
Ravikumar Subbiah
IT MANGER PAN-INDIA at Escon Elevator Private Limited
The customer service is good.
Read full review of Ubiquiti WLAN »
EduardoRomero
MIT at a tech services company
The customer support is satisfactory. Sometimes the support would rather the customer use the technical chats or...
Read full review of Ubiquiti Wireless »
Anonymous User
Responsable IT at a individual & family service
I have not been in contact with technical support.
Read full review of Ubiquiti UniFi Switches »
Anonymous User
Senior Network Engineer at a healthcare company
We have not had a good experience with customer service and support. They are virtually non-existent.
Read full review of Ubiquiti Wireless »
BrianCook
Information Security Officer - VP at Unified Technology Solutions
The one bad part, it is almost nonexistent and relies on a user community.
Read full review of Ubiquiti UniFi »
Ravikumar Subbiah
IT MANGER PAN-INDIA at Escon Elevator Private Limited
The technical support is good.
Read full review of Ubiquiti Wireless »
Henrique Barjas
Infrastructure Manager at a energy/utilities company
I have never contacted technical support.
Read full review of Ubiquiti WLAN »
Anonymous User
IT Director at a manufacturing company
We haven't had a reason to contact technical support yet.
Read full review of Ubiquiti UniFi Switches »
AlexChubarov
Network and CyberSecurity Engineer at Nextro
They are good. In the last year, we did not have any issues with their switches.
Read full review of Ubiquiti UniFi Switches »

Review 1 of 30

Technical Support

No Data Available

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