Omada Access Points Reviews

Name: Omada Access Points
Brand: TP-Link
Rating: 3.9 (15 reviews)

3.9 out of 5

15 reviews
100% willing to recommend

What is Omada Access Points?

Omada access points provide a business-class wireless network solution that’s flexible, manageable, secure, and easy-to-deploy. The free EAP Controller software allows users to manage hundreds of EAPs at multiple sites, all from a single location. The ability to control, adjust and visualize the entire network from any connected PC makes centralized business Wi-Fi management more efficient than ever before. Omada EAPs also feature captive portal and advanced RF management functions, which make them ideal for demanding, high-traffic environments such as campuses, hotels, malls and offices.

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Omada Access Points is the #14 ranked solution in top Wireless LAN solutions. PeerSpot users give Omada Access Points an average rating of 7.8 out of 10. Based on the analysis of the 15 most recent Omada Access Points reviews, the overall sentiment is positive, with a sentiment score of 7.2. Omada Access Points is most commonly compared to Aruba Wireless: Omada Access Points vs Aruba Wireless. Omada Access Points is popular among the large enterprise segment, accounting for 46% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 12% of all views.

Helped 816,636 peers since 2012

Featured reviews

Prasad Wijesooriya

IT Manager at Hala Equipment Trading LLC

The problem is that when the number of users increases, TP-Link automatically drops the speed, and in terms of coverage, it falls short. We are not using any industrial-level equipment or accuracy. We are looking for something at the industrial level, advanced Access Points, not the basic ones from TP-Link. Omada Access Points could be improved in terms of connectivity and speed. That is the main thing. The other thing is security. Currently, most people are sharing their passwords, allowing unauthorized users to access Wi-Fi networks. So, the main areas for improvement are security, accessibility, and speed.

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reviewer1253430

Development & Innovation Expert at a comms service provider with 10,001+ employees

Omada could add some API integrations that would help with our automated solution. We're trying to integrate, and we're having some issues because some of the calls are not there. The API still needs some development. They could also enhance the reporting capabilities. At the same time, Omada's reporting has improved considerably in the latest version. That was an issue for us, but now it seems okay. More carrier-grade integrations should be available on Omada access points in the future. They could also add a hot spot and maybe a mobile upload solution. I still have issues from time to time when switching access points. I'm still connected to the SSID, but my signal drops when I switch from 5 Ghz to 2.4 Ghz. I'm not switched to the other access point that is closer to me. I should have been switched automatically to the other access point. Occasionally, the handoff doesn't work. I have tried this with WiFi 6, and it worked fine, so I think they may have resolved this issue in the latest versions.

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Charles Frank KOUPELE NDONGUE

CEO/ IT at IBS Expertise LLC

I am designing a wireless network using Omada equipment and find it easy to manage, with cloud features and simple setup. However, it needs better distance coverage. Previously, I used Ubiquiti but found it complicated and lacking range.

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Omada Access Points mindshare

As of November 2024, the mindshare of Omada Access Points in the Wireless LAN category stands at 3.5%, up from 2.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Wireless LAN

Key learnings from peers

Last updated Nov 14, 2024

Valuable Features

Omada Access Points are valued for cloud-based management, reliability, cost-effectiveness, ease of setup, and deployment. Users appreciate centralized control, wired and wireless compatibility, modern interface, and high performance. Glance technology enhances user-friendliness. Cloud management streamlines network control and supports efficient VPN implementation. Dependable for business needs, enabling direct access and facilitating network operations. Compatibility with wired technologies suits various applications. Integration with a centralized system enhances network efficiency and control.

"Omada is a good solution that I would recommend, and it is less expensive while providing good results."
"Omada is easy to manage, has cloud management features, and is easy to set up."
"We don't have any issues 90 percent of the time. It works fine in most situations. It has been a success story for delivering WiFi services in Romania. Our customers are happy, and I've been satisfied with Omada's performance as an engineer."

Room for Improvement

Omada Access Points need enhancements in hardware quality, technical support, and GUI features. Remote mobile support, scalability for larger enterprises, and better connectivity, speed, and security are required. Users demand more advanced management options, API integrations, and improved stability and coverage. Pricing adjustments, greater versatility across industries, and expanded distance coverage are also necessary. Handover functionality and reporting capabilities need refinement, while the ordering process could be streamlined due to challenges with distributors.

"Omada needs improvement in the distance it can cover."
"Omada needs improvement in the distance it can cover."
"Omada could add some API integrations that would help with our automated solution. We're trying to integrate, and we're having some issues because some of the calls are not there. The API still needs some development."

Pricing

Omada Access Points are viewed as cost-effective and budget-friendly, with competitive pricing compared to well-known brands. Many users highlight the absence of recurring licensing fees, making it a favorable choice. However, licensing costs can be initially high but decrease with volume purchases. Pricing is often deemed affordable and comparable solutions like TP-Link are praised for being inexpensive. Overall, Omada offers a middle-ground pricing structure, preferable to more expensive alternatives like Aruba and Cisco.

"The cost of Omada is much better than Aruba and Cisco, and it does what we need it to do in most cases. Around 10 percent of our clients need a more carrier-grade solution for mobile platforms."
"The cost is about 500 Brazilian real per access point, with no additional recurring costs."
"On a scale of one to ten for pricing, with one being cheap and ten being expensive, I would rate Omada Access Points at a one for its cost-effectiveness."

Popular Use Cases

Omada Access Points are primarily used for providing WiFi to mobile users, SMBs, and in office environments. Companies use them for guest access, network connectivity, and cloud applications. They are implemented in campgrounds, residential areas, hotels, and industrial spaces. Organizations deploy them for enhanced control, visibility, and as part of service packages for B2B customers. They find use in wireless networking for telecom operators and businesses, catering efficiently to mobile device users.

Service and Support

Customer service experiences with Omada Access Points vary. Some struggle with TP-Link support, rating it low, while others are impressed by prompt responses. Many find the access points reliable, rarely needing assistance. Some users have not contacted support due to device reliability and ease of use. A few found support beneficial for customization. Technical issues are infrequent, and user satisfaction is generally high, with no significant need for frequent assistance from TP-Link.

Deployment

Omada Access Points setup is mostly easy and straightforward. Typically requires no extensive technical expertise, allowing deployment in under an hour. Users find it simple and fast, often utilizing Omada's mobile app or web browser for setup. While most find the process efficient, some encounter minor issues like documentation gaps regarding onboarding. Despite these challenges, many rate setup experience highly, praising its rapid, user-friendly nature and noting improved security measures in recent implementations.

Scalability

Omada Access Points demonstrate strong scalability in various environments, supporting both small setups with limited users and larger deployments. Many users find it suitable for their needs, with some employing it in extensive implementations without encountering issues. Though there are occasional limitations noted in functionalities and user interface, it effectively handles diverse organizational demands. Plans for expansion and integration into different sectors hint at promising scalability potential, with several positive experiences highlighting its capabilities.

Stability

Omada Access Points are generally stable with some users rating them seven to nine out of ten. Reports indicate reliability without crashes or glitches. Some users express dissatisfaction, noting issues with speed and integration needs. Compared to competitors like Meraki, Omada is often highlighted for fewer firmware issues. Despite some instances of instability, many users report satisfaction with their performance, mentioning that issues occur in a minority of cases.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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