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IT head at Ficobank
Real User
Top 5Leaderboard
The solution can be used for the network and Wi-Fi, but its performance should be improved
Pros and Cons
  • "We use Omada Access Points for the network and Wi-Fi."
  • "The solution takes a long time to switch to another connection, which should be improved."

What is most valuable?

We use Omada Access Points for the network and Wi-Fi.

What needs improvement?

The solution takes a long time to switch to another connection, which should be improved. The solution’s stability and performance should be improved.

For how long have I used the solution?

I have been working with Omada Access Points for more than one year.

What do I think about the stability of the solution?

I rate Omada Access Points a seven out of ten for stability.

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What do I think about the scalability of the solution?

Omada Access Points is a scalable solution. Around 20 users use Omada Access Points in our organization.

We may increase the number of users if there's a possibility to deploy the solution supporting a greater number of users.

How was the initial setup?

The solution's initial setup is very straightforward.

What about the implementation team?

The solution's deployment takes 30 minutes to one hour. We follow the product manual for the solution's deployment. The deployment team has the technical knowledge to deploy routers. We can implement the solution remotely.

What's my experience with pricing, setup cost, and licensing?

We don't have to pay for the license because the solution has no subscription cost.

What other advice do I have?

Beginners or small businesses can use Omada Access Points, but I cannot recommend it for enterprise-level businesses.

Overall, I rate Omada Access Points a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Freelancer at Freelancer
Real User
Top 5Leaderboard
Reasonably priced with an easy setup and good reliability
Pros and Cons
  • "The pricing is reasonable."
  • "It's better for smaller organizations. This would not work for enterprises. It is not very scalable."

What is our primary use case?

We primarily use the solution for SMB users to cover areas for WiFi. It can be used in homes and businesses. It's not ideal for larger applications.

What is most valuable?

The stability is very good.

It is easy to set up.

The pricing is reasonable. 

What needs improvement?

It's better for smaller organizations. This would not work for enterprises. It is not very scalable. 

We're like to have more visibility in terms of who is connecting to the service. That would help us to monitor bandwidth more effectively.

For how long have I used the solution?

I've used the solution for a few years. 

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

It is not extremely scalable. It's more suitable for smaller setups. YOu can also just have a limited number of users. The more users on it, the lower quality of the connection.

We have five or six people on the product right now. 

How are customer service and support?

We did not contact technical support in the past.

Which solution did I use previously and why did I switch?

We did use a solution previously. However, that was a long time ago.

How was the initial setup?

The initial setup is pretty simple. It's very plug-and-play. You just set up everything and connect everything to the LAN.

It took me about half an hour to deploy it. We can set up some parameters, and you are done. 

You don't really need anyone to handle maintenance. It's a small setup.

What about the implementation team?

We can handle the setup ourselves. It's pretty easy if you just follow the guidance in order to set up the solution. It helps if you have a bit of knowledge. 

What's my experience with pricing, setup cost, and licensing?

It is not expensive. At this time, I don't have a license for it. I don't need to pay for licensing. 

What other advice do I have?

I'm not sure of the exact version of the solution we're using. 

I'd recommend the solution to others. The solution is reasonably priced, stable, and easy to deploy.

I'd rate the solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
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Buyer's Guide
Omada Access Points
November 2024
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reviewer2113347 - PeerSpot reviewer
Senior Product Manager at a retailer with 10,001+ employees
Real User
Top 5
Performs well, capable mobile application, and straightforward deployment
Pros and Cons
  • "The most valuable feature of TP-Link Auranet EAP is its high performance."
  • "There should be more remote support for the mobile application."

What is our primary use case?

I am using TP-Link Auranet EAP for connecting multiple networks and devices at the same time.

What is most valuable?

The most valuable feature of TP-Link Auranet EAP is its high performance.

What needs improvement?

There should be more remote support for the mobile application.

For how long have I used the solution?

I have been using TP-Link Auranet EAP for approximately four years.

What do I think about the stability of the solution?

TP-Link Auranet EAP is stable.

What do I think about the scalability of the solution?

The solution is salable. However, I have only used it personally at home. There are five to six people using the solution in my home.

How are customer service and support?

I have not contacted the support from TP-Link Auranet EAP.

Which solution did I use previously and why did I switch?

I have used other solutions prior to using TP-Link Auranet EAP. This solution is quicker and has a capable mobile application to monitor changes and settings.

How was the initial setup?

The initial setup was simple and took one day to do.

What about the implementation team?

I did the deployment of the solution myself.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is not a lot for five people to use it.

What other advice do I have?

I rate TP-Link Auranet EAP a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2380185 - PeerSpot reviewer
Chief Technology Officer (Diretor DE Tecnologia) at a tech services company with 11-50 employees
Real User
Top 5
Suitable for small companies and useful for network support
Pros and Cons
  • "The solution's most valuable feature is its price."
  • "Aruba has better scaling capabilities."

What is our primary use case?

I use the tool in my network support. 

What is most valuable?

The solution's most valuable feature is its price. 

What needs improvement?

Aruba has better scaling capabilities. 

For how long have I used the solution?

I have been using the product for a year. 

What do I think about the scalability of the solution?

My company has one access point since it is small. 

How are customer service and support?

I haven't contacted the tool's technical support yet. 

How was the initial setup?

The tool's deployment is easier since it has a mobile application. 

What's my experience with pricing, setup cost, and licensing?

The cost is about 500 Brazilian real per access point, with no additional recurring costs.

What other advice do I have?

I would recommend the product due to its pricing. I rate it a five out of ten. However, I believe that Aruba is better than Omada Access Points. Aruba is also good for scaling but expensive, while Omada Access Points is better for small companies. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
President at EDGE Systems Integrator and Tech Solutions Inc
Real User
Convenient cloud-based management, easy to set up, and quick to deploy
Pros and Cons
  • "This product is easy to use."
  • "The technical support could be improved."

What is our primary use case?

We use this solution to provide wireless internet coverage within the company. It is something that we also implement for our clients.

What is most valuable?

The most valuable feature is the cloud-based management option. It is very convenient to manage.

This product is easy to use.

What needs improvement?

The technical support could be improved.

The GUI is quite good, although there's still room for improvement in that regard.

For how long have I used the solution?

We have been using TP-Link Auranet EAP for approximately four years, since 2018.

What do I think about the stability of the solution?

This product is quite stable.

What do I think about the scalability of the solution?

Scalability-wise, it is quite good.

Our company is quite small. We have between 10 and 15 people that use it.

One of our clients has a large plant, and they have several EAP access points on-premises. They have between 800 and 1,000 users. Since the access points were installed, they haven't had any issues with them.

How are customer service and support?

It is quite difficult to get support from TP-Link. They should provide more support to their clients. Sometimes, we just research the problem and solve the problems ourselves.

I would rate the technical support a two out of five.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is straightforward and easy to do.

We can set up a single access point in ten minutes. Depending on the person that does the implementation, it can be very fast.

What about the implementation team?

We do the implementation with our in-house team.

What's my experience with pricing, setup cost, and licensing?

TP-Link provides solutions that are more cost-effective than other well-known brands. It is a one-time cost with no licensing fees.

Which other solutions did I evaluate?

We are currently researching Aruba Wireless products to compare against TP-Link.

We chose TP-Link because it's very cost effective. It is cheaper than the other big brands, like Aruba or Cisco. Our clients prefer to have a cost-effective solution because some of them plan to scale, having a large quantity of access points.

For example, some companies require 20 access points, but they have a limited budget. This means that we need to modify their plan or look for a solution for them that will fit their budget.

What other advice do I have?

In summary, this is a good product and I recommend it because it's easy to use.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Manager at SIMPEXBPO
Real User
Currently we use it for our mobile users. It is a very cost-effective solution. The quality of the hardware needs to be improved.

What is our primary use case?

Currently we are using it for our mobile users, the users that always carry mobile devices and some laptop users but very few. TP Link is just good for them, we also use it for guest access.

What is most valuable?

As a consumer of TP Link, they don't have any boosting or unique features. All features are common features for any business solutions, its benefit is that it is cost effective.

What needs improvement?

The quality of the hardware needs to be improved.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

I would say the stability of this product is normal.

How was the initial setup?

It is easy to use, and easy to configure. 

What was our ROI?

When choosing a a solution for our company, we focus on two things:

  • Business Support
  • Price

What's my experience with pricing, setup cost, and licensing?

We have tried other products but they are too expensive, and not in our budget. The only option for us is TP Link.

Which other solutions did I evaluate?

It has all the common solutions that all other solutions provide. But it is very effective, I was planning to go for Ruckus, but its cost is 60% less than Ruckus. In our region, for Ruckus I have to pay $15,000 to have 25 access points. For TP Link I just need $5,000. So, you can see the level of difference.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ABDURRAHIM - PeerSpot reviewer
Deputy Manager - Radio Frequency Planning at X-Net Ltd.
Real User
Simple initial setup, but lacking scalability
Pros and Cons
  • "The initial setup is not complicated."
  • "TP-Link Auranet EAP is not very efficient, they need to improve it."

What is our primary use case?

Our goal is for the people of Dhaka to be able to have WiFi from their mobile devices, and this is why we are using TP-Link Auranet EAP.

What needs improvement?

TP-Link Auranet EAP is not very efficient, they need to improve it.

For how long have I used the solution?

I used TP-Link Auranet EAP within the last 12 months.

What do I think about the stability of the solution?

We have not been satisfied with the performance of TP-Link Auranet EAP.

What do I think about the scalability of the solution?

The coverage of TP-Link Auranet EAP is very low, it is approximately 45 meters.

We had approximately 200 people using the solution.

How was the initial setup?

The initial setup is not complicated. However, mounting the device is not simple.

What other advice do I have?

I would not recommend this solution to others.

I rate TP-Link Auranet EAP a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Martin Charlton - PeerSpot reviewer
Martin CharltonSr. Business Development Manager at TP-Link
Real User

I would suggest looking at the Omada / EAP 610-620 EAP650 EAP660 EAP670 EAP690E  A superb range of excellent up to date Wifi 6 and 6E  Access Points. 


Great Value-Price and Good Availability. 


Excellent customer feedback so far.


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Updated: November 2024
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Buyer's Guide
Download our free Omada Access Points Report and get advice and tips from experienced pros sharing their opinions.