42Gears SureMDM vs Jamf Pro comparison

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51,101 views|35,245 comparisons
92% willing to recommend
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1,343 views|990 comparisons
100% willing to recommend
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17,495 views|12,420 comparisons
97% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between 42Gears SureMDM and Jamf Pro based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed 42Gears SureMDM vs. Jamf Pro Report (Updated: March 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me.""It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints.""It's very informative when there is an error. It allows us to backtrace where the error is and resolve that ourselves. It's a bit of a Swiss Army penknife. We find that it fixes most issues.""The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application.""The biggest thing for us is enforcing logins only from devices that are managed by Intune.""The performance of Microsoft Intune is good.""The solution is easy to use.""I believe that the solution is actually in Gartner's top quadrant at the moment for mobile device management."

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"Payloads, application publishing, and cataloging features are valuable to our customers.""Its dashboards are valuable. It is easy to access dashboards and implement policies.""This solution is very dynamic. I can do what I need to do with it.""The solution's customer support is good.""The solution is stable and reliable.""The most valuable features of 42Gears SureMDM include tracking location and pushing applications.""Stability-wise, I rate the solution a ten out of ten.""The tool's most valuable feature is a remote connection to the devices. You can also push and lock applications. It helps us lock devices for professional use to control which applications can be installed."

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"Thanks to Smart Groups and patch management, a lot of the work being done is via a hands-off approach.""We can see every single Mac is on which macOS version so we can help users if needed to update their Macs to a saved and current version.""Some of the most valuable features for us include remote management, DEP enrollment, and zero-touch deployment.""It's a scalable product.""We found the initial setup to be simple.""Policies are a great feature that allows us to push certain restrictions to devices that require them, such as the younger generation of students we have.""The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability to remotely manage and disable devices.""We are able to configure the laptop with the security requirements needed, default applications, and so on without touching it."

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Cons
"There are a lot of small use cases where we realized that some technical solution was missing in Microsoft in comparison to other products. For example, it lacks something similar to sensing or location-based rules and configurations.""The current Intune reporting functionality could benefit from some improvements.""There is still a gap between SCCM and Intune, especially in the reporting, inventory, and software deployment areas.""Integration with Mac devices requires some improvement.""It would be great if Intune offered better data protection controls for BYOD Windows PCs.""Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola.""Its configuration is fairly complicated. You have to do quite a bit of discovery to be able to deploy it for a customer. You have to ask them a lot of questions. So, its initial deployment is the biggest challenge. They should make it easier to deploy with the use of Wizards or something else. During the deployment stage, there could be profiles for the customers who are particularly wanting to use certain feature sets of Intune.""The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."

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"The user interface and customization features are not the best and could be improved.""The dashboards could be improved.""The solution’s pricing could be made cheaper.""User creation on Mac must be improved.""42Gears SureMDM needs to improve support because it may take around one to two days to receive a revert.""The product is not so convenient to deploy or to configure.""As a partner, we consider 42Gears to be a unified endpoint management (UEM) solution. So, we should be able to manage users with this particular solution. This is something that is currently not there. It is probably an area for improvement for 42Gears."

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"Currently, you need to scroll through pages and pages of icons (we have many icons that have been uploaded), and it can be tedious.""It would be amazing if they would give Apple TV management its own space in Jamf Pro and not just mix it in with devices.""We would love to see the ability to have settings apply to mobile devices on a time schedule. This would allow us to plan some tasks ahead of time.""There are known issues with the mobile configs that need to be fixed.""The dashboard needs to be customizable.""The on-going improvements & innovation that Jamf provides over time is something that needs to be maintained, as it is what is needed to fulfill a business & team need at the right time.""The integrated patch feature is good but needs some tweaking.""I would love to see an integrated ticketing system built-in, better reporting templates to help analyze the data (software usage, etc.), and integration with FREE SSL Cert (letsencrypt.org) with auto-renewal."

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Pricing and Cost Advice
  • "Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
  • "There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
  • "Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
  • "The purchase of the product was handled by someone else."
  • "I have no comment on pricing of the solution."
  • "The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • More Microsoft Intune Pricing and Cost Advice →

  • "I am satisfied with the price of this solution."
  • "Their pricing structure is very good against the competition. Pricing is definitely not a challenge here."
  • "The tool is expensive and priced at 39 dollars yearly. The pricing is fixed and I would rate it a seven-point five out of ten."
  • "We pay a yearly licensing fee for 42Gears SureMDM, which is comparatively expensive for an enterprise license."
  • "I rate the tool's pricing a four out of ten."
  • "There is an option to make yearly or monthly payments towards the licensing costs attached to the solution. Price-wise, the product is okay."
  • More 42Gears SureMDM Pricing and Cost Advice →

  • "I think it pays for itself to let Jamf host the server."
  • "The setup cost is in the training, which is the most important step of your journey."
  • "The cost of this solution is expensive but worth it."
  • "If you have the in-house capability to support Jamf, then paying for onboarding / JumpStart training is a no brainer."
  • "With respect to pricing, Jamf Pro is the better bet."
  • "The total ROI is worth every penny."
  • "The setup is pricey upfront for support and setup."
  • "Setup and licensing prices are getting to be too high."
  • More Jamf Pro Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also… more »
    Top Answer:Stability-wise, I rate the solution a ten out of ten.
    Top Answer:There is an option to make yearly or monthly payments towards the licensing costs attached to the solution. Price-wise… more »
    Top Answer:The product is not so convenient to deploy or to configure. I would describe the product's user interface as being less… more »
    Top Answer:The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability to… more »
    Top Answer:Jamf Pro is worth the cost. You will certainly find the value once you use it every day and try to imagine your role… more »
    Top Answer:There is room for improvement with Jamf Pro, especially regarding updates. After a recent update, all app icons… more »
    Comparisons
    Also Known As
    Intune, MS Intune, Microsoft Endpoint Manager
    SureMDM
    JAMF Software Casper Suite
    Learn More
    Overview

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    SureMDM is an intuitive and powerful enterprise mobility management (EMM) solution for Android, iOS, and Windows platforms. You can secure, monitor and manage company owned devices for dedicated use as well as employee owned devices used to access company data (BYOD). SureMDM incorporates all aspects of EMM such as Mobile Application Management, Mobile Device Management and Mobile Content Management.

    Jamf Pro is a mobile device management software designed to help organizations and businesses automate Apple device handling-related workflows and processes. It features zero-touch deployment that enables users to automatically enroll new Apple devices, and also configure and deploy these devices swiftly and efficiently. It comes with inventory management capabilities, Apple mobile device management features, and an enterprise app store. Jamf Pro also allows users to deploy and access their mobile apps licenses in bulk. When it comes to using the app store, end users don’t need to ask for assistance from helpdesk agents in order to download, install, and update applications.

    Jamf Pro Features

    Jamf Pro has many valuable key features. Some of the most useful ones include:

    • Zero-touch deployment
    • Management of Apple devices
    • Security for app devices
    • App Store for self-service enterprise
    • Smart targeting
    • Reports of inventory
    • Smart Groups
    • Preconfiguration of apps
    • App distribution
    • Mac imaging
    • Upgrades to app and OS
    • Management of IT inventory
    • Device enrollment (user initiated)
    • Purchasing & license management

    Jamf Pro Benefits
    There are many benefits to implementing Jamf Pro. Some of the biggest advantages the solution offers include:

    • Deployment: Fully-customizable onboarding experience. Provision the perfect Mac, iPhone, iPad, or Apple TV, all deployed seamlessly with the workflow of your choice.
    • Device management: Use configuration profiles, scripts, and policies to make your Apple devices function exactly as needed. Move beyond simple troubleshooting by automating management with patented Smart Groups technology. This is a powerful way to trigger real-time alerts and actions from inventory data.
    • Application management: Streamline app management with bulk purchasing and deployment. The solution integrates with Apple Business Manager and Apple School Manager, allowing you to assign apps to users or devices without Apple ID. Deploy apps from the App Store, B2B App Store, or your own in-house apps.
    • Apple device security: Protect Apple devices by leveraging native security features. Manage device settings and configurations, restrict malware and patch all of your Apple devices without user interaction.
    • Self-service access: Give your users access to a one-stop shop for trusted apps, company resources, and shortcuts for troubleshooting tasks like password resets.
    • Inventory: Automatically gather user, hardware, software, and security device data or customize inventory specifications. The dynamic Smart Groups feature keeps track of everything for you, including software versions and warranty expiration dates.

    Reviews from Real Users

    Jamf Pro stands out among its competitors for a number of reasons. Some of these include its app deployment, its easy installation, and the fact that it’s lightweight but powerful. PeerSpot users take note of the advantages of these features in their reviews:

    An IT Support Specialist at Visby Medical writes, “The first most valuable feature I found was the ability to simply push out applications to devices, Mac or iPads/iPhones. It's as easy as procuring the licensing for the apps and then setting it to the volume purchasing back in Jamf.”

    Another reviewer, a Desktop Engineer at Kroger, notes, “The self-service portal to share scripts and other tasks that have extremely minimized the need for calls to our support teams, or even sharing the applications we package and allowing users to pick and choose what apps they need or want, instead of just blanket installing everything from our old environment.”

    Sample Customers
    Mitchells and Buzzers, Callaway
    SmartLiberty, Hopi Holding, FIITJEE, Al Dhafra Private School, MRF Limited, Satin Creditcare Network Limited (SCNL), Alkem, Yelp Eat24
    Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
    Top Industries
    REVIEWERS
    Financial Services Firm18%
    Computer Software Company18%
    Comms Service Provider11%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company12%
    Government7%
    Financial Services Firm7%
    REVIEWERS
    Manufacturing Company25%
    Computer Software Company25%
    Retailer25%
    Non Profit13%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Manufacturing Company11%
    Educational Organization7%
    Wholesaler/Distributor6%
    REVIEWERS
    Educational Organization25%
    University12%
    Computer Software Company10%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Educational Organization36%
    Computer Software Company10%
    Financial Services Firm6%
    University5%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise14%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    REVIEWERS
    Small Business56%
    Midsize Enterprise22%
    Large Enterprise22%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise18%
    Large Enterprise57%
    REVIEWERS
    Small Business27%
    Midsize Enterprise27%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise42%
    Large Enterprise44%
    Buyer's Guide
    42Gears SureMDM vs. Jamf Pro
    March 2024
    Find out what your peers are saying about 42Gears SureMDM vs. Jamf Pro and other solutions. Updated: March 2024.
    772,679 professionals have used our research since 2012.

    42Gears SureMDM is ranked 13th in Enterprise Mobility Management (EMM) with 8 reviews while Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 105 reviews. 42Gears SureMDM is rated 8.0, while Jamf Pro is rated 9.6. The top reviewer of 42Gears SureMDM writes "Helps to lock devices for professional use ". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". 42Gears SureMDM is most compared with SOTI MobiControl, VMware Workspace ONE, ManageEngine Endpoint Central and Hexnode UEM, whereas Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and IBM MaaS360. See our 42Gears SureMDM vs. Jamf Pro report.

    See our list of best Enterprise Mobility Management (EMM) vendors.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.