We performed a comparison between ACI Worldwide Global Payments Hub and IBM BPM based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, BMC and others in Process Automation."This solution has a robust cloud model, which it supports, and the pricing is also very competitive in terms of pay-per-use. Right now, it seems like ACI is winning a bit in terms of its pricing model."
"It has an elaborated way to explore the IBM BPM processes."
"It is easy to take a requirement, put it in the code, and deploy it."
"This solution has always been lacking in the user interface (UI), it needed to be improved a lot. However, from the acquisition of Spark UI, the UI is much better. Overall the solution is robust and has the ability to integrate with any product for complex workflows."
"With the tester coach wherein you can interact with the interface while you're designing the process."
"Its dashboard is easy to use and very good. It allows us to customize."
"The possibility to add Java code as embedded .jar, that increases the flexibility of the solution."
"The most valuable features come in the bundle, the design process, creating services, creating BPDs, creating coaches, and UI/UX."
"The Process Designer is good. We like how we can drag and drop and link the processes up, that works out great for us."
"The initial setup of medium complexity. So, there is room for improvement to make it better."
"It is not user-friendly."
"The business would like to use the product with a lot less IT and equipment involvement."
"Finding errors and bugs on the system is not easy. We can't seem to use the events or logs to find them, so it makes it difficult to debug the system. They really need to work on their debugging features to make is much, much easier. It would improve the solution considerably and should be something they add in a future release."
"IBM BPM needs to have a better and modified interface."
"We had a weird problem that whenever the database would go down, even for a few seconds, it broke the connection. It would not come back up as it was supposed to. However, working with IBM, we were able to figure out a fix, then it came back up, even after an interruption of the database."
"Performance in the development environment space. I know that they have been taking it off the desktop version and putting on the web, and it is not 100% yet."
"The product is extremely complex to use and administrate."
"The options for customization could be improved. More customization using your own code would be beneficial."
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ACI Worldwide Global Payments Hub is ranked 27th in Process Automation with 1 review while IBM BPM is ranked 5th in Process Automation with 105 reviews. ACI Worldwide Global Payments Hub is rated 8.0, while IBM BPM is rated 7.8. The top reviewer of ACI Worldwide Global Payments Hub writes "Robust cloud model support and offers competitive pricing with a pay-per-use model". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". ACI Worldwide Global Payments Hub is most compared with , whereas IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow.
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