Apache Guacamole vs BeyondTrust Privileged Remote Access comparison

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Apache Logo
847 views|765 comparisons
100% willing to recommend
BeyondTrust Logo
1,487 views|964 comparisons
95% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Apache Guacamole and BeyondTrust Privileged Remote Access based on real PeerSpot user reviews.

Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access.
To learn more, read our detailed Remote Access Report (Updated: June 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I'm using Apache Guacamole as a gateway."

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"It's a stable product. Based on the demos and interaction with it, it was stable.""The security provided by PRA when it comes to access for remote and privileged users has been outstanding. It has met all of our objectives, everything from password rotation to securing and allowing us to clamp down access to the auditing and monitoring features.""I like the enterprise credential manager. It's a connector that sits in PRA and tests the credentials for the end user with a process that will clean the password. This is one of PRA's primary features and simplifies user onboarding. There aren't many restrictions or complications. We can add the user while only opening one port, which is more than enough to access the PRA server. Every organization requires only four critical servers out of a hundred and some 50 production servers.""PRA stands on its own as a full solution. This is important because it reduces the need to maintain a lot of different services. Also, the integration between those services are sometimes not easy to maintain. So, having a solution like BeyondTrust Privileged Remote Access reducing our workload gives us enough time to work on our other issues. The system just runs and does what it is supposed to do.""It is a real fortress. Its security is very strong. Multi-factor came as a feature out-of-the-box, which was big for us. That helps us meet another compliance requirement. It enforces encryption. Nobody can see what we are doing in our remote system if they happen to be listening for unencrypted traffic. That is its biggest strength.""This product is very stable and scalable. This is an excellent platform.""Its security, simplicity, and ease of deployment and maintenance are the most valuable. It is FIPS compliant, so it goes through severe penetration testing every one year or two years. They have to maintain this compliance. It is very safe. Customers have been using it in the last eight years because of the simplicity of getting it deployed quickly. Most of the people using the solution had been hacked already, so they needed it quickly. As compared to the other solutions in the market, it can be turned on in production very quickly. You don't really need to have a server. It can be deployed very rapidly on VMware or Hyper-V, and you don't need to do an installation. It is a kind of an all-included package that you just deploy in a VM environment. It is basically a VM that is specifically built for a customer. The way the PRA data solutions work is that you need to build them for each customer because of being hard-coded with their SSL certificate, their web page name, and all that.""We can truly elevate our admin rights while we're in there to fully take control of a system and manage it as if it was sitting right here on our desk. Most of the organization has gone to remote work or work from home. With that being the case, this solution allows us to be able to still work with our end-users, even though they're not always sitting on our network."

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Cons
"The solution's USB redirection could be improved."

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"The integration of the solution with many platforms is a difficult area to manage and needs to be made easy.""Its access process for third-party vendors needs to be simplified.""In terms of the ability to automate the creation of new accounts within it, it's still a bit laborious.""It would be very nice if it has an enterprise vault. Currently, it can interact with Password Safe, which is a separate solution and equivalent to Thycotic Secret Server. Instead of having Password Safe as a separate entity, they should combine it with BeyondTrust Privileged Remote Access. They have done it in some way, but it is not an enterprise tech solution.""When doing protocol panel jumps, the tool does not restrict what is recorded on the user's computer.""They could probably integrate a wizard or something like that to add a new use case. It could be something that makes it easier to add a new use case.""Changing your password should be simplified, and there should not be a charge for it.""The issue I found with the product revolves around the fact that RDP and SSH sessions take too much time, making it an area of concern where improvements are required."

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Pricing and Cost Advice
Information Not Available
  • "The price is pretty expensive, but you get what you pay for and this is a great product."
  • "I wish it was a little bit cheaper, but when a product is as solid as this, I understand what the cost does. It helps them to make sure it stays that way. If you want a reliable, solid product, you're going to pay more."
  • "Don't get into a situation where you are licensing per desktop or per person until you fully understand the licensing."
  • "My client found the solution a bit expensive but considering their use case and requirements, they didn't have any other choice. As far as I know, implementation and licensing are the only costs."
  • "I wasn't directly involved in the licensing and pricing, but I can say that PRA is licensed per endpoint added to the Vault. I would advise users to take frequent exports of their license usage package; it's a simple feature that provides a spreadsheet of every machine in the Vault. This helps to cut down on duplicate licenses, which can happen by adding the same endpoint using an IP address and a fully qualified domain name, for instance. The implementation is an additional cost, and they offer several tiers, so the price varies. There are also some optional add-ons, so I would advise people to research the product well and find out precisely what they need regarding features. The Advanced Web Access add-on provides some required functionality when interfacing with websites; that's one to consider."
  • "Its price is pretty good for the features and services that it provides. It is not outrageous. I'm not aware of any additional charges or anything like that."
  • "PRA was one of the cheapest solutions that we evaluated."
  • "Though the solution was a bit expensive, the overall pricing was average."
  • More BeyondTrust Privileged Remote Access Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I'm using Apache Guacamole as a gateway.
    Top Answer:The solution's USB redirection could be improved. If the machine has a USB port, I'm not able to redirect it. The solution should include FX protocol instead of RDP.
    Top Answer:We are using the latest version of Apache Guacamole. Only one administrator is required to manage the solution. Overall, I rate Apache Guacamole eight and a half out of ten.
    Top Answer:The product has improved remote support capabilities since it works fine.
    Top Answer:The issue I found with the product revolves around the fact that RDP and SSH sessions take too much time, making it an area of concern where improvements are required. The product should be able to… more »
    Top Answer:I use the tool in my lab. I am involved in the product's testing phase in my lab, where I am trying to check out the solution.
    Ranking
    20th
    out of 59 in Remote Access
    Views
    847
    Comparisons
    765
    Reviews
    1
    Average Words per Review
    181
    Rating
    8.0
    6th
    out of 59 in Remote Access
    Views
    1,487
    Comparisons
    964
    Reviews
    16
    Average Words per Review
    1,299
    Rating
    8.4
    Comparisons
    Also Known As
    Bomgar Privileged Access
    Learn More
    Apache
    Video Not Available
    Overview

    Apache Guacamole is a clientless remote desktop gateway. It supports standard protocols like VNC, RDP, and SSH.
    We call it clientless because no plugins or client software are required.
    Thanks to HTML5, once Guacamole is installed on a server, all you need to access your desktops is a web browser.

    BeyondTrust Privileged Remote Access (formerly Bomgar Privileged Access) lets you secure, manage, and audit vendor and internal remote privileged access without a VPN.

    Privileged Remote Access provides visibility and control over third-party vendor access, as well as internal remote access, enabling your organization to extend access to important assets, but without compromising security.

    Features include:

    - Privileged Access Control: Enforce least privilege by giving users the right level of access.

    - Monitor Sessions: Control and monitor sessions using standard protocols for RDP, VNC, HTTP/S, and SSH connections.

    - Reduce the Attack Surface: Reduce attacks by consolidating the tracking, approval, and auditing of privileged accounts in one place and by creating a single access pathway.

    - Integrate with Password Management: Inject credentials directly into servers and systems with just one click, so users never need to know or see plain text credentials.

    - Mobile & Web Consoles: Use mobile apps or web-based consoles anytime, anywhere.

    - Audit & Compliance: Create audit trails, session forensics, and other reporting features by capturing detailed session data in real-time or post- session review, and provide attestation reports to prove compliance.

    Sample Customers
    Information Not Available
    Horizon Beverage, Air Liquide, Gateway Bank of Florida
    Top Industries
    VISITORS READING REVIEWS
    Manufacturing Company16%
    Computer Software Company11%
    Government10%
    Educational Organization7%
    REVIEWERS
    Comms Service Provider21%
    Security Firm14%
    Government14%
    Wholesaler/Distributor14%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm10%
    Government9%
    Manufacturing Company7%
    Company Size
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise12%
    Large Enterprise56%
    REVIEWERS
    Small Business50%
    Midsize Enterprise15%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise13%
    Large Enterprise65%
    Buyer's Guide
    Remote Access
    June 2024
    Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access. Updated: June 2024.
    772,649 professionals have used our research since 2012.

    Apache Guacamole is ranked 20th in Remote Access with 1 review while BeyondTrust Privileged Remote Access is ranked 6th in Remote Access with 21 reviews. Apache Guacamole is rated 8.0, while BeyondTrust Privileged Remote Access is rated 8.6. The top reviewer of Apache Guacamole writes "A stable and open-source solution that can be used as a gateway". On the other hand, the top reviewer of BeyondTrust Privileged Remote Access writes "Our support team can do so much more without having to actively engage our customers, which saves us time and money". Apache Guacamole is most compared with Microsoft Remote Desktop Services, VNC Connect, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and F5 BIG-IP Access Policy Manager (APM), whereas BeyondTrust Privileged Remote Access is most compared with CyberArk Privileged Access Manager, WALLIX Bastion, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), BeyondTrust Remote Support and One Identity Safeguard.

    See our list of best Remote Access vendors.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.