We performed a comparison between BeyondTrust Privileged Remote Access and CyberArk Privileged Access Manager based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The privileged remote access platform is able to track and record everything that happens within a session."
"It's a stable product. Based on the demos and interaction with it, it was stable."
"When it comes to the Privileged Remote Access (PRA) solution, instead of depending on a VPN client, from Cisco or any other vendor, we can directly use this product from the internet. It is very easy to do the implementation, and it is easy for every user to access the server from outside of their organization. They can open the URL and put their name and password, and it'll do the multi-factor authentication. They can easily access the server. Prior to this solution, the users had to log into the VPN, which is not required with BeyondTrust. Now, they can use their computer over the internet."
"One of the features that I really like about it is the ability to set a start date, time, and end date for the access. For example, you can set the access for a person from tomorrow, Monday, or Tuesday and ending on a specific period of the day or a specific date. That's really quite helpful."
"I like the enterprise credential manager. It's a connector that sits in PRA and tests the credentials for the end user with a process that will clean the password. This is one of PRA's primary features and simplifies user onboarding. There aren't many restrictions or complications. We can add the user while only opening one port, which is more than enough to access the PRA server. Every organization requires only four critical servers out of a hundred and some 50 production servers."
"The most valuable feature is that this solution can be implemented regardless of the operating system."
"We can truly elevate our admin rights while we're in there to fully take control of a system and manage it as if it was sitting right here on our desk. Most of the organization has gone to remote work or work from home. With that being the case, this solution allows us to be able to still work with our end-users, even though they're not always sitting on our network."
"The scalability is excellent."
"The most valuable feature is that it always provides flexibility, password quality and one-time user check-in and check-out."
"This solution is quite stable."
"CyberArk Privileged Access Manager's main benefit is it provides secure access to our servers. There are features to capture the user activity, it provides video recording processing. If the users are logged in to the server, we can see what activities they are performing. It's a very nice tool for Privileged Access Management. They have plenty of useful services and the solution has fulfilled our needs."
"Right off the bat, the most valuable feature is the DNA scan. It gives us the ability to scan our environment and find the accounts that we're going to need to take under control."
"It is a scalable product."
"We also use CyberArk’s Secrets Manager. Because AWS is the biggest area for us, we have accounts in AWS that are being rotated by CyberArk. We also have a manual process for the most sensitive of our AWS accounts, like root accounts. We've used Secrets Manager on those and that has resulted in a significant risk reduction, as well."
"The Vault offers great capabilities for structuring and accessing data."
"On the customer accounts side, our account managers are responsive. If you ask them, they will get you whomever you need."
"I would love to have a web console and the ability to use the smart card with the web console to provide remote support. If you are on a computer that doesn't have the Bomgar console, you should be able to use the web console to provide support. That's the only thing right now. A web console is nice when you're jumping into a computer, but if you need to elevate the privileges, you currently can't do it with the smart card. If they could figure that out, that would be money."
"The price is pretty expensive."
"Its management is through two different portals, and you can't get from one portal to the other. I have to literally open up another website and go into it a different way. There are no inner links between the two. They should interlink the actual virtual server and the appliance. In general, there should be one interface for management for admins."
"The solution is very flexible, which is a plus, but I would say the implementation requires someone with knowledge and experience, as it can be easy to get lost in all the details. The implementation process could be streamlined and simplified. Though the complexity of the solution provides greater flexibility, it requires a lot of time to understand it fully."
"Its access process for third-party vendors needs to be simplified."
"One of our gaps or pain points is having multi-factor authentication at the endpoint and using the PRA password injection from BeyondTrust, which does not work in our environment. We can only have MFA at the login of BeyondTrust to check out the password. Therefore, we can't meet our security requirements of having it on the endpoint."
"Some of the capabilities in the solution were not as available or not as outstanding as CyberArk. We had to manage whatever little was available for us, especially its recording capabilities, logs, and a number of things."
"The integration client, backup solution, and SSO setup and provisioning could be improved. There isn't any documented or supported user provisioning currently, which slows down the processes of onboarding and assigning permissions. I would like to see this improved soon."
"They can do a better job in the PSM space."
"In the beginning, CyberArk Privileged Access Manager didn't have a multifactor authentication feature, so that was an area for improvement, but now it's part of the solution. Having just one console for two CyberArk products would be good, particularly for the CyberArk Privileged Access Manager and the CyberArk Endpoint Privilege Manager, with the latter being a product for endpoint management that supports the workstations and allows you to manage workstations. In the next update of CyberArk Privileged Access Manager, it would be good to have a local agent where you can manage all users and processes, and have an agent on the servers such as Linux and Windows."
"The tool’s pricing and scalability can be better."
"Over the past seven years, I have seen a lot of ups and downs with the product."
"The continuous scanning of the assets is limited to Windows and Unix. We like to have the solution scan any databases, network devices, and security devices for privileged accounts. That would be very helpful."
"We don't often contact technical support, but when we do it, the response could be faster and better."
"It is very complex and difficult to set up the solution."
"The documentation is rather basic and it is missing many use cases."
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BeyondTrust Privileged Remote Access is ranked 3rd in Privileged Access Management (PAM) with 21 reviews while CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 144 reviews. BeyondTrust Privileged Remote Access is rated 8.6, while CyberArk Privileged Access Manager is rated 8.8. The top reviewer of BeyondTrust Privileged Remote Access writes "Our support team can do so much more without having to actively engage our customers, which saves us time and money". On the other hand, the top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". BeyondTrust Privileged Remote Access is most compared with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), WALLIX Bastion, BeyondTrust Remote Support, BeyondTrust Password Safe and Apache Guacamole, whereas CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server and WALLIX Bastion. See our BeyondTrust Privileged Remote Access vs. CyberArk Privileged Access Manager report.
See our list of best Privileged Access Management (PAM) vendors.
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Hello Avinash, it all depends on the timeline and urgency of the project. If you need to deploy a PAM tool that focuses on standing privileges, stopping lateral movement, and incorporating Zero Standing Privileges as part of Zero Trust, then please consider looking at Remediant. I've worked for BeyondTrust and have gone up against the other big players such as Delinea, Centrify, CyberArk, and HashiCorp. They more or less all offer similar solutions, but looking at your current requirements, Remediant really excels in delivering a simple, yet very effective tool in a matter of days and weeks, not months and years.