We performed a comparison between Appian and IBM Cloud Pak for Automation based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is business automation."
"The most valuable features are the low coding and low code data."
"Write to Data Store Entity - Saving data in SQL databases is done easily using entities. Entities (CDTs in Appian terminology) define relationships and target schema tables via XSD files."
"What I found most valuable in Appian is that it lets you drill down on multiple things through the structure of the reporting and UI side. It's also low-code, yet it results in quick deliverables."
"Recently, we added Appian Process Mining, Appian Portals, and now Appian RPA."
"The solution has a lot of strong features for the financial industry, it is very easy to use."
"Rapid development with low-code makes it easier to quickly get apps implemented and the time to break-even and ROI is much faster."
"It has created executable requirements and speeds up the SDLC process greatly."
"I believe two significant features of IBM Cloud Pak for Automation are the focus on SLA management and the capability to handle parallel instances effectively. Parallel instances, for instance, are valuable when dealing with a large number of users, enabling tasks to be performed concurrently for efficient system operation. The SLA aspect is crucial for tracking and ensuring timely completion of tasks. Additionally, the cloud compatibility of IBM BAW allows for seamless migration from on-premises to the cloud. This version also includes a business rule management system for storing and managing business rules effectively."
"What this product allows us to do is to move from on-prem instances where we are running independent instances of FileNet, Datacap, and ODM. It allows us to leverage container-based resiliency and availability modeling so that we have some visibility across the CP4BA ecosystem. We're now migrating all of our data to be in the Cloud Object Storage, and we can now use some of the features of Azure in terms of how we store and retrieve content for our members and our providers."
"Appian could improve their customer-facing initiatives."
"The graphical user interface could be easier to use. It should be simplified."
"It would be useful if they could create an academy or forum in the future to help active users answer questions they have about the solution."
"It has it's own built-in UI components and doesn't provide much flexibility to customize or extend those components."
"It is difficult to set up the on-premise version."
"While Appian is generally flexible, it's rigid in some ways. It takes longer to do something that isn't available out of the box."
"Something I would like to see improved is an SQL database connection."
"There could be a scope of enhancement for capturing the variety of use cases."
"I believe there is room for improvement in the user interface, particularly in the Process Portal that customers use to view and manage their tasks. The UI of the Process Portal needs enhancement. Additionally, in the next release, I would like to see improved compatibility with Angular, allowing for direct integration with front-end systems. It would be beneficial to have built-in GUI features based on Angular within the system, rather than developing separate applications externally. This, in turn, would provide a more seamless and enhanced front-end experience."
"One of the challenges we're having is finding vendors who have experience in developing on the cloud. We can find developers on the old platform, but it is leading-edge technology. So, we are having some challenges, and IBM is assisting us to find vendor partners. To be able to leverage all the capabilities of the new platform, we have to upgrade our existing ecosystem of FileNet applications. Upgrading to the new platform while trying to modernize is always challenging because it is like you have a moving target."
Appian is ranked 3rd in Process Automation with 58 reviews while IBM Cloud Pak for Automation is ranked 20th in Process Automation with 2 reviews. Appian is rated 8.4, while IBM Cloud Pak for Automation is rated 8.0. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of IBM Cloud Pak for Automation writes "Allows us to leverage container-based resiliency and availability modeling, but we're having challenges in finding vendors who have experience in developing on the cloud". Appian is most compared with Microsoft Power Apps, Camunda, ServiceNow, OutSystems and Pega BPM, whereas IBM Cloud Pak for Automation is most compared with IBM BPM. See our Appian vs. IBM Cloud Pak for Automation report.
See our list of best Process Automation vendors.
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