We performed a comparison between Appian and OpenText AppWorks based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has very flexible adaptation and the ability to save and automate processes."
"Appian's most valuable features are the quick time it takes to develop for the market. It's easy and faster than other BPM solutions."
"Write to Data Store Entity - Saving data in SQL databases is done easily using entities. Entities (CDTs in Appian terminology) define relationships and target schema tables via XSD files."
"The solution has a lot of strong features for the financial industry, it is very easy to use."
"The low code functionality and being able to get applications faster to customers or to the market are valuable."
"The application life cycle is very clear. I started learning it and giving some workshops to my team. Creating the users and the building is very structured. Documentation is nice and it's easy to learn."
"The setup is easy."
"It provides us with real-time data on all connected systems in terms of how they're integrated with each other and how they are performing in a workflow manner."
"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."
"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."
"We really appreciate the process automation and how can you create human tasks as one of your processes."
"From a business perspective, the most valuable aspect lies in the optimization of processes."
"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."
"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."
"One of the most useful features is the code is customizable, we can make it our own."
"The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context."
"We have clients that want to use Office 365, Microsoft Analytics, and Power Apps. Appian just isn't the same as using something specifically designed to cater to the Microsoft Suite."
"There should be more flexibility for the developers to choose the look and feel of the UI. They should have a better ability to design their widgets and customize them with different colors, shapes, and sizes. That is a limitation that could be improved upon."
"The tool itself is pretty good, but the main area that we struggled with was the backend. The frontend development is really good, but the backend modeling can be streamlined a little bit. There are good integrations, but tying them through the data layer and then up into the frontend could be improved a little bit. It does read/write on the data source, and you can configure it to just write or just read, but there is a little bit of work involved."
"Occasionally, certain pre-made modules may not be necessary and customers may desire greater customization options. Instead of being limited to pre-designed features, they may prefer a more flexible version that allows for greater customization."
"It would be nice if you could create your own customized apps when the business needed them."
"If we could calculate the amount of data that will be realized, it would help us a lot."
"Form creation and SAIL proprietary language still basically require programming. The claim a BA type can do everything is hogwash."
"Appian has a few areas for improvement, which my organization raised with the Appian team. One is the Excel output which is limited to fifty columns when it should be up to two hundred or three hundred columns."
"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."
"AppWorks could be improved by including BPM simulation."
"The integration could improve."
"The crucial missing element is the archival function."
"There could be some improvements with the low code design part. It could be more customizable and more user friendly."
"A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks."
"There is room for improvement in the pricing structure."
"The solution needs to continue to enhance the low-coding feature within the product itself."
Appian is ranked 4th in Business Process Management (BPM) with 58 reviews while OpenText AppWorks is ranked 16th in Business Process Management (BPM) with 8 reviews. Appian is rated 8.4, while OpenText AppWorks is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of OpenText AppWorks writes "Automates processes like purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation". Appian is most compared with Microsoft Power Apps, Camunda, ServiceNow, OutSystems and Pega BPM, whereas OpenText AppWorks is most compared with Microsoft Power Apps, ServiceNow Now Platform, OutSystems, Mendix and Pega BPM. See our Appian vs. OpenText AppWorks report.
See our list of best Business Process Management (BPM) vendors.
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