We performed a comparison between ArcSight Logger and Grafana Loki based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The technical support team is good...It is a scalable solution."
"Our return on investment for implementing ArcSight Logger over the past 12 months has been positive."
"The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable."
"It is one of the best products available in the market."
"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."
"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."
"ArcSight provides the basic information that we want."
"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."
"The solution's stability has never been a problem. Stability-wise, I rate the solution a nine to ten out of ten."
"The most valuable features of the solution stem from the fact that it is an open-source tool that is stable and flexible."
"The most valuable feature is the capability to set up alerts, which becomes necessary when we need to receive notifications for specific events."
"The most valuable feature of Grafana Loki is the dashboards which are really simple to create."
"Loki also utilizes the same service discovery mechanism as used by Prometheus. So, whatever labeled metadata you see in Prometheus, you have the exact same metadata in the Loki system. Given this level of intricacy and the attempt to address these challenges, I firmly believe that Loki deserves praise for the work."
"I appreciate the capability to process logs from microservices and seamlessly integrate them into Grafana."
"The log collection feature is good and the solution is easily understandable. v"
"The tool can be used in multi-cluster environments."
"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"The solution should make it possible to integrate network analysis features."
"In the next release, I want to see more intelligence."
"The platform is quite expensive. They should reduce its cost."
"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."
"We have had problems with archiving."
"The console in older versions is not user-friendly."
"In Grafana Loki, the creation of metrics is not so easy, making it an area that could be made easier."
"The solution has shortcomings regarding security monitoring-oriented features that need improvement."
"The correlation of requests is not simple in Grafana Loki and can be improved."
"The Docker container partition feature needs improvement as they do not reuse the space and goes into a pending state."
"The solution's scalability depends on the team managing the Grafana instance."
"We encountered certain limitations when it came to alerting, particularly when dealing with specific data sources."
"My main concern is the recommended production-grade setup. They suggest using tools like Tanka or Jsonnet. They should simplify the process to increase adoption."
"We had a well-structured dashboard with a functional query. However, an issue arose when the Kubernetes pod restarted. The statistics from our Grafana query would reset, dropping to zero and starting anew. This was particularly noticeable with linear graphs, which are expected to show consistent growth."
ArcSight Logger is ranked 28th in Log Management with 31 reviews while Grafana Loki is ranked 13th in Log Management with 12 reviews. ArcSight Logger is rated 7.8, while Grafana Loki is rated 8.0. The top reviewer of ArcSight Logger writes "A scalable and stable solution that enables users to see all the event logs in one place". On the other hand, the top reviewer of Grafana Loki writes "Effective for Logging, recovery from node failures is fast and single UI supports metrics, logs, and even tracing". ArcSight Logger is most compared with Splunk Enterprise Security, IBM Security QRadar, Elastic Security, Wazuh and Devo, whereas Grafana Loki is most compared with Graylog, Wazuh, syslog-ng, Splunk Enterprise Security and Fortinet FortiAnalyzer. See our ArcSight Logger vs. Grafana Loki report.
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