We performed a comparison between IBM Security QRadar and Bitdefender GravityZone EDR based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: IBM Security QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. Bitdefender GravityZone EDR offers comprehensive detection capabilities and an advanced management interface. It is known for its easy setup, scalability, and reasonable pricing. IBM Security QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture. The reviews suggest that Bitdefender GravityZone EDR can improve by adding a built-in firewall, optimizing deployment, and enhancing encryption.
Service and Support: Some customers of IBM Security QRadar have had trouble connecting with knowledgeable support staff and experienced delayed responses. Opinions are divided about Bitdefender's customer service, with some users reporting prompt and helpful assistance and others experiencing responses and an overwhelming amount of emails.
Ease of Deployment: IBM Security QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set. Users say Bitdefender GravityZone EDR is straightforward to set up, and deployment can be completed in less than a day.
Pricing: IBM Security QRadar can be costly because users need to buy new hardware to upgrade. Bitdefender GravityZone EDR’s licensing is considered reasonable, and contract lengths are flexible. There may be additional charges for extra features or services.
ROI: IBM Security QRadar delivers a high return on investment, improving security through its advanced user behavior analytics. Bitdefender GravityZone EDR offers varied ROI based on different situations.
Comparison Results: Our users prefer IBM Security QRadar over Bitdefender GravityZone EDR. The advanced security features and overall strength of QRadar make it the favored option. Users like QRadar's extensive and actionable insights, user-friendly interface, and adaptability. QRadar offers a comprehensive overview of network activity and risk management.
"The most valuable feature is the analysis, because of the beta structure."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The product's initial setup phase is very easy."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"It is stable and scalable."
"Impressive detection capabilities"
"The product detects and blocks threats and is more proactive than firewalls."
"Fortinet is very user-friendly for customers."
"It's easy to deploy."
"You can analyze any incident or malicious behavior. You can take action from within the EDR, and it can assist you in understanding how the attack was initiated or any malicious behavior in your environment."
"Great protection against malware, ransomware, and any other forms of malicious software."
"I have access to it from anywhere."
"One strong point is that it doesn't have many background services running on the Windows system or server operating system. This minimizes impact because it's a lighter version."
"The nice thing about Bitdefender is that it has modules and layers that you can add as the requirement becomes more sophisticated and dangerous or threatening."
"The product is stable. It has a small footprint, but it does a lot of heavy lifting."
"The cloud management is easy and useful, especially in our case when we have multiple offices in different locations."
"An engineer can live-monitor all the flow happening in real-time. This would help us a lot while investigating a case, and it would even help us with preventive actions."
"The most valuable features are all the implementations, the plug-ins, and the User Behavior Analytics (UBA)."
"The simplicity of the solution is the best feature."
"In addition to using this solution for our security operations center, we are using it for our other customers."
"I like that it's easy to use and the performance is good."
"The timeline and machine learning features are great."
"The monitoring and dashboards are great."
"The initial setup of QRadar is not complex because we have done it before and we are used to the development. It is getting easier all the time."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"FortiEDR can be improved by providing more detailed reporting."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The solution is not user-friendly."
"The support needs improvement."
"There is a need to work on the deployment, when it comes to deploying to Windows machines with regards to downloading the size of the package."
"For many, the problems come mostly when they start tweaking or short-cutting - particularly for patch management."
"I would like to see a remote desktop for installed endpoints so administrators can see what is on a user's screen or what a user is doing."
"The on-premises setup for Bitdefender sometimes faces issues with connectivity. Management of Windows Defender is a bit easier compared to Bitdefender."
"In the future, maybe this will need to morph into AI threat intelligence."
"The product can be improved by identifying errors."
"The areas of Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR) could benefit from improvement in terms of how problems are reported and displayed. The way the problems are presented and the information provided could be improved."
"Bitfender could improve their modules on the server. For example, Bitdefender doesn't have content filters or firewall modules on the server. It would be great if it had a networking module and a content filter module at the workstations."
"The implementation and configuration are not easy."
"I need a solution which will send alerts in the event of any behavior."
"IBM needs to invest more into the collaboration with other vendors."
"QRadar UBA only keeps the data for a short while (it's refreshed every five minutes) and would be improved if this were extended to a week or month."
"I'm not sure about the stability just yet. We've observed a few issues and we raised a supporting ticket for it."
"The price of IBM Security QRadar is an area of concern where improvements are required."
"Integration could be better. They should make it easy to integrate with other solutions."
"There should be an extension where we can get the reports. This could be an extension to the dashboard with the Guardian or another product with limited technology, for example IPS. Now, we only have IBM. Basically, it needs more and more integration models."
Bitdefender GravityZone EDR is ranked 14th in Endpoint Detection and Response (EDR) with 56 reviews while IBM Security QRadar is ranked 20th in Endpoint Detection and Response (EDR) with 198 reviews. Bitdefender GravityZone EDR is rated 8.6, while IBM Security QRadar is rated 8.0. The top reviewer of Bitdefender GravityZone EDR writes "High-quality threat intelligence, including encryption and mobile device protection". On the other hand, the top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". Bitdefender GravityZone EDR is most compared with Microsoft Defender for Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon, Kaspersky Endpoint Security for Business and Datto Endpoint Detection and Response (EDR), whereas IBM Security QRadar is most compared with Splunk Enterprise Security, Microsoft Sentinel, Wazuh, LogRhythm SIEM and Elastic Security. See our Bitdefender GravityZone EDR vs. IBM Security QRadar report.
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