We performed a comparison between Trend Micro Apex One and Bitdefender GravityZone EDR based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trend Micro Apex One stands out for its centralized reporting, efficient policy implementation, and a diverse array of features including DLP, encryption, and patch management. Bitdefender GravityZone EDR offers comprehensive detection capabilities and an advanced management interface. Trend Micro Apex One users say the platform should improve its compatibility with different operating systems and address performance issues. Users also say the reporting, forensic analysis, and ransomware features could use some work. It is known for its easy setup, scalability, and reasonable pricing. The reviews suggest that GravityZone EDR can improve by adding a built-in firewall, optimizing deployment, and enhancing encryption.
Service and Support: Trend Micro support generally earned positive reviews, but some said that support could be more proactive and respond faster. Opinions are divided about Bitdefender's customer service, with some users reporting prompt and helpful assistance and others experiencing responses and an overwhelming amount of emails.
Ease of Deployment: Most users thought Trend Micro Apex One was easy to set up, but a few said that it’s more complex than competing solutions. Users say Bitdefender GravityZone EDR is straightforward to set up, and deployment can be completed in less than a day.
Pricing: Some considered the price of Trend Micro Apex One to be fair, while others found it expensive. Bitdefender GravityZone EDR’s licensing is considered reasonable, and contract lengths are flexible. There may be additional charges for extra features or services.
ROI: Trend Micro Apex One provides extra cost-effective advantages and safeguards vital information. Bitdefender GravityZone EDR offers varied ROI based on different situations.
Comparison Results: Our users prefer Trend Micro Apex One over Bitdefender GravityZone EDR. Users praised Apex One's advanced features like centralized reporting and cloud-based solutions for remote work, while they said GravityZone EDR's encryption could be better. Reviews of Trend Micro's customer service were generally positive, while users had mixed opinions about Bitdefender's support quality.
"The product's initial setup phase is very easy."
"I get alerts when scripts are detected in the environment."
"The stability is very good."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"NGAV and EDR features are outstanding."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"It is stable and scalable."
"Great protection against malware, ransomware, and any other forms of malicious software."
"The most valuable feature for me is the ability to whitelist, blacklist, and be very granular as to what I blocked, what apps I blocked, and what websites I block. I think that's probably the most valuable feature."
"The cloud management is easy and useful, especially in our case when we have multiple offices in different locations."
"The most valuable features are the anti-malware and firewall policies. The runtime scans and execution have been beneficial to our business."
"GravityZone can be controlled from the cloud."
"We have clients who are also migrating from other anti-virus solutions to GravityZone because of the ease of use, ease of installation and the fact that it can be deployed in the cloud and the same software; you can actually install on other server or workstation. It automatically knows what it's protecting."
"They are constantly updating the solution against malware."
"One strong point is that it doesn't have many background services running on the Windows system or server operating system. This minimizes impact because it's a lighter version."
"From a technology point of view, it is very simple to install, it's not heavy on the endpoint in terms of the amount of processing cycles. It is simple to deploy and the interfaces are easy. You don't need to be a scientist to operate it."
"The most valuable feature is Vulnerability Protection."
"I think this is the best solution in the category of endpoint protection, it's really excellent. It's better than McAfee."
"It has the ability to share, which is not available in other products."
"The most valuable feature is the behavior monitoring."
"Vulnerability management is a valuable feature that I enjoy."
"The product offers almost all of the features the client expects from such a solution."
"I am impressed with the product's antivirus and malware application control."
"Detections could be improved."
"I haven't seen the use of AI in the solution."
"The solution is not stable."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The solution should address emerging threats like SQL injection."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The outreach from support was a bit bad according to their plan, but we've got two people here that manage and support GravityZone and interact with them and they manage it very well."
"Bitfender could improve their modules on the server. For example, Bitdefender doesn't have content filters or firewall modules on the server. It would be great if it had a networking module and a content filter module at the workstations."
"What's happening now in this field is artificial intelligence, the behavior part. That is now the trend in many products, including Bitdefender, and this is where the product needs improvement."
"They should include the Hebrew language for its technical support in terms of communication."
"The graphical user interface for EDR could be improved."
"This solution would be improved if it included antivirus functionality. You currently need to install a plug-in to Outlook for each email to be scanned."
"The product can be improved by identifying errors."
"The pricing should be improved. The user interface has been improved on a yearly basis. The key issue is that they need to look at their pricing."
"We have had some false positives with One Endpoint Security's ransomware detection. We received an alert, but it wasn't a ransomware attack. When we did an investigation, we found it was only malware."
"It would be great it can support endpoint encryption."
"When I was setting this up for one of my clients, I was not able to deploy the DLP."
"The technical support should be more proactive."
"Technical support is very very slow. There is no French support. Only English. The experts are in England, the United States, or Japan, I don't know where. So the support is really lacking."
"The solution could use extra dashboards and offer more analytics."
"The scans in Trend Micro Apex One take a very long time and it takes up my system resources. I do not receive alerts. These areas could improve."
"We're actually looking to upgrade to more sophisticated ADL products. We need a more sophisticated endpoint. We need to have the ability to automate those instant response processes."
More Trend Vision One Endpoint Security Pricing and Cost Advice →
Bitdefender GravityZone EDR is ranked 14th in Endpoint Detection and Response (EDR) with 56 reviews while Trend Vision One Endpoint Security is ranked 6th in Endpoint Detection and Response (EDR) with 125 reviews. Bitdefender GravityZone EDR is rated 8.6, while Trend Vision One Endpoint Security is rated 8.2. The top reviewer of Bitdefender GravityZone EDR writes "High-quality threat intelligence, including encryption and mobile device protection". On the other hand, the top reviewer of Trend Vision One Endpoint Security writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". Bitdefender GravityZone EDR is most compared with Microsoft Defender for Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon, Kaspersky Endpoint Security for Business and Datto Endpoint Detection and Response (EDR), whereas Trend Vision One Endpoint Security is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Trend Vision One and Cortex XDR by Palo Alto Networks. See our Bitdefender GravityZone EDR vs. Trend Vision One Endpoint Security report.
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