We performed a comparison between BlackBerry Enterprise Mobility Suite and VMware Workspace ONE based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."It's easy to manage."
"The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package."
"It's easy to deploy a configuration or policy to a system, especially when you don't have Azure AD. Now we are talking to all these small and medium-sized customers who don't necessarily have an on-premise Windows Active Directory. If they have invested in Office 365 Premium, this functionality becomes available to them."
"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."
"We have one MDM that works with Windows, iOS, and Android."
"The Asset Management and Auto Pilot are valuable features."
"Intune enables us to manage our devices from anywhere."
"The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me."
"It was an improvement when we got the Tasks and the Notes as well as Connect for Skype For Business."
"It gives us the ability to have a container and the most secure possible application."
"Security is the most valuable feature, because we are a financial institution. We have a large number of clients and we have to make sure all communications are secure and PCI compliant."
"We are able to separate personal information and in the event of e breach, we are able to turn off access and/or delete this information."
"It keeps things secure, it can remotely wipe the container and it's fairly easy to use."
"There is very high flexibility for different setups of single users, so it can give a single use many different device types with different enrollment types."
"If a device is stolen, you have the power to remove all of the contents remotely. You can do this very quickly."
"It allows me to be able to access my email when I do not necessarily have my computer with me. I can also access my calendar when I am on public transport or outside of the office."
"The remote management and location capabilities are good."
"The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility."
"App delivery and management platform that's user-friendly, with a good interface. Easy to scale, easy to set up, with good stability."
"Cloud-based VMware Workspace ONE is very good. It is easy to deploy and manage. Maintenance is also quite simple."
"The solution has very good documentation."
"VMware Workspace ONE is a platform that's really good at monitoring and managing mobile endpoints. It can be set up quickly and implemented easily. Technical support for this solution has always been good."
"VMware Workspace ONE has been stable so far."
"No issues with scalability."
"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"The feature that allows us to import the business application from the configuration manager to Intune is not very good at this time."
"Technical support is not that great."
"Sometimes, customers compare it with AirWatch, but the concept of Intune is different from other solutions. It's an application management app. It gets a bit difficult to explain it to customers, but it's not a product limitation. It takes a presale document or presentation to explain it to customers."
"In terms of what can be improved, I am looking for better enhancements regarding Apple management, not only on the mobile device, but also on the laptop."
"The technical support could be improved."
"Having a dedicated configuration server that assists in modifying the configuration service, and creating personalized structures, interfaces, and web services could enhance usability."
"They could improve their QA. There are many times where something will be released, a new client will be released, and something gets broken. Or they do a release and they don't take into consideration how some people may be using parts of it. Even though it's supported, they release something and it breaks it because they weren't aware of it. The biggest thing for me right now is, I would like to see improvement in their QA. I'm tired of getting broken software."
"The pain points for us would be the activation."
"The entry level support needs improvement, but a lot of it has to do with the fact that we do not have premium support. Therefore, we have to go through Level 1 support for any issues."
"The console needs improvement. It does not provide all the information that we are looking for as far as who has installed a certain product."
"The interface could be improved."
"One fault that BlackBerry has is its salesforce. Their direct salesforce department is changing its salespeople constantly. One client I had, over a period of about three years, went through four salespeople. That continuity is a problem, in terms of dealing with the customers."
"It's too difficult to manage ourselves. We have to get a third-party in to do that. The fact that it breaks on some end-users' devices is also a concern and just the frequency and complexity of upgrades is not ideal."
"More devices supported like iOS, Android, and API so it can support various platforms to enhance the experience."
"The app installer is something that they should really change. It creates a lot of confusion for the user."
"Feature-wise, it is fine, but its pricing could be better, given that Microsoft is on a bundling spree. AirWatch would benefit from reducing the license pricing per user per month."
"Patching, fixing, and training for VMware Workspace ONE are areas that need to be improved."
"The portal is not user-friendly."
"I'd like to see expanded device support, particularly for IoT things like SCADA devices."
"One of the things that I want them to improve on, if possible, is the management of Mac devices, MacBook Pro, for example. They do it, but they have scope for improvement, in my opinion. It's not that it's that bad, it just a small need."
"Pricing is a limitation. I think it's on the higher side, so if it were cheaper, it would benefit more organizations."
"When it comes to deployment and maintaining security, there should be an integrated console where you have a singular view of all of the products from the same OEM."
More BlackBerry Enterprise Mobility Suite Pricing and Cost Advice →
BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 82 reviews. BlackBerry Enterprise Mobility Suite is rated 7.8, while VMware Workspace ONE is rated 8.2. The top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". BlackBerry Enterprise Mobility Suite is most compared with SOTI MobiControl and Ivanti Neurons for MDM, whereas VMware Workspace ONE is most compared with VMware Horizon, Jamf Pro, SOTI MobiControl, ManageEngine Endpoint Central and Scalefusion.
See our list of best Enterprise Mobility Management (EMM) vendors.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
