We performed a comparison between Blue Prism and WorkFusion based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's quite easy to use and easy to understand the process studio."
"There are simple things you can put in place that help you understand workflow and how implementation acts."
"The most valuable feature is that people with zero coding knowledge can use Blue Prism very well."
"Although the solution may look complicated it actually has a lot of features and user space to work out of."
"Blue Prism has a lot of flexibility to integrate with other enterprise applications"
"Blue Prism is very good at doing background processing."
"I use the basic features that are very useful."
"Blue Prism provides both on-premises and cloud versions."
"We can see that its competitive ability is quite good."
"The most valuable features are the recorder because it's user-friendly and the integration with other tools Excel."
"WorkFusion helps by speeding up processes. The process takes time. It has business costs associated because there are people waiting to take the next steps in the process. The end result of waiting, whether it is an internal or external team, is that they are delayed. Therefore, it helps us in speeding up business processes and improving employee morale, as people don't have to do repetitive work anymore."
"For automating mundane activities, I can recommend WorkFusion."
"The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable."
"The solution is stable, we have not had any glitches or problems."
"It takes care of simple tasks so users can focus more on exceptions than on regular use cases. They only focus on orders where they need to handle an exception, some information was not given, or there is an issue that they had to focus on. The rest of it goes straight through without human touch. We want to see our employees as engineers, wherein they think and solve problems, not necessarily have to do repetitive tasks. I think WorkFusion helps with avoiding repetitive tasks."
"The tool itself is easy. I started using it without really having any coding experience... After just a few clicks, it was doing reconciliations for me."
"They should add more OCR engines to it."
"The tool needs to work on its security aspect since there is a lot of regulatory compliance for enterprises like the GDPR. The product needs to improve the data login policy as well. They also need to come up with a mechanism where every change and upgrade happens within the element of the target application. Our partner struggles to keep up with the cybersecurity guidelines of my company."
"If that bot is running 24/7, we have to allocate people 24/7, 24 hours a day. The cost of support can be quite high."
"There are a lot of things coming up, such as Discovery Bot and Process Discovery. A lot of other aspects are also maturing. We have definitely started using it for our clients, and it is maturing as a solution, but it is all about how you integrate the enterprise with all the automation projects, such as your chatbot, Conversational AI, and robotics. How they are integrated and talk to each other creates a very good business case with all three aspects. The next level should be about integrating it with other automation tools as well. It can have integration with other tools or automation projects, such as your chatbot, Conversational AI, and robotics."
"The domain in regards to cognitive abilities and the use of processing activity needs improvement. They have added this capability, but that's not really big in the public. It is more also available for gold partners. So they should improve the user activity for the public or even the regular customer."
"The reporting system, specifically the system admin reporting could be improved."
"Blue Prism could be compatible with Oracle's suite of ERPs. We have seen some issues related to this. They could do much better with their intelligent document processing solution. They're pretty behind and don't have attended bots."
"The solution is not user-friendly. It has a very high learning curve."
"We are having some database issues, but we are addressing them."
"We had some issues in the past, but it is fairly stable now. From what I hear, it is more stable in the later versions. With version 10.1.4, there were some issues relating to load distribution. However, it is good now."
"It is difficult for non-technical users to use WorkFusion. If we really want to build automation, we definitely need Java developers. Their RPA is not for non-technical people. If I look at competing products, like Automation Anywhere, UiPath, Blue Prism, or even Power Automate, a non-technical person can build basic automations and deploy them. Since non-technical people can easily build basic automations, they can be deployed in no time. With WorkFusion, there isn't a similar feature that works well. One needs to write code from scratch to build automation. That is definitely a deterrent if we really want to do quick, dirty automation. I would not rate WorkFusion very high on their no-code, low-code paradigm. In this area, I would definitely expect them to improve."
"So far, we have developed only one automation using machine learning. The results were less than optimal. Part of this could be because of the use case that was selected. Overall, our experience was suboptimal. WorkFusion was an outstanding partner in terms of providing their experts for free to help us on that particular use case, but we still have a lot of things to figure out in terms of how to use its machine learning capability."
"Machine learning models for document-heavy processes have room for improvement because they require significant effort to train and update."
"A better graphical user interface that allows business users to perform automation would make this solution number one in the market."
"One of the issues that we are facing here in China, is that we cannot access the material for training because it is on YouTube. In China, we do not have access to YouTube."
"I would like WorkFusion to improve the automation rate when evaluating unstructured text."
Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 86 reviews while WorkFusion is ranked 10th in Robotic Process Automation (RPA) with 30 reviews. Blue Prism is rated 7.8, while WorkFusion is rated 7.8. The top reviewer of Blue Prism writes "Way more efficient for debugging than other tools but the UI is complicated". On the other hand, the top reviewer of WorkFusion writes "Helps improve our accuracy and compliance, but the analytics module can be confusing". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and NICE Robotic Automation, whereas WorkFusion is most compared with UiPath, Automation Anywhere (AA), Microsoft Power Automate, Camunda and ABBYY Vantage. See our Blue Prism vs. WorkFusion report.
See our list of best Robotic Process Automation (RPA) vendors.
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