We performed a comparison between Box and OpenText Content Manager based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator."
"It is really easy to load files to and from this solution."
"Using Box for cloud storage allows us to focus on the service and maintaining infrastructure."
"The solution is scalable."
"Box is very simple and effective, so I prefer Box."
"File sharing with collaborators not on the same domain with offline access from multiple devices: I work on many projects that are multi-organizational, such as with customers, suppliers, or acquisitions."
"The ability to collaborate around data anywhere, anytime is the most powerful features of Box."
"You can upload your bin, upload your files quickly, and download your files quickly. It provides a lot of other alternatives."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"I did not face issues with the product's scalability...The solution's technical support is good."
"The product can be integrated with different solutions."
"An advantage is integration with your IP directory."
"It has a robust search but has often been difficult for people to learn."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"It could be cheaper."
"One thing that Box would benefit from is a records management component."
"If there was a plugin that added some sort of toolbar in Office, that would be great."
"Tasks and comments could be easier to see, report, search, and manage."
"They could integrate better with other platforms."
"Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services."
"If you want to delete something in Box, you have to do it manually, one by one. That was my recent experience. They might have a bulk delete, but I could not find that option. If you want to delete something, you have to go to each and every file and delete it."
"I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"The product could improve its scalability."
"The stability of the solution is an area of concern where improvements can be made."
"The ease of use should be addressed."
Box is ranked 4th in Enterprise Content Management with 39 reviews while OpenText Content Manager is ranked 10th in Enterprise Content Management with 21 reviews. Box is rated 8.4, while OpenText Content Manager is rated 7.6. The top reviewer of Box writes "Allows you to upload and download files quickly but lacks integration with Office 365". On the other hand, the top reviewer of OpenText Content Manager writes "A document management system that integrates well with SAP, Salesforce and Oracle ". Box is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, Office 365 and Egnyte, whereas OpenText Content Manager is most compared with SharePoint, OpenText Extended ECM, OpenText Documentum, IBM FileNet and Objective ECM. See our Box vs. OpenText Content Manager report.
See our list of best Enterprise Content Management vendors and best Document Management Software vendors.
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