We performed a comparison between Cisco SecureX and Microsoft Defender for Cloud based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Cisco SecureX earns high marks for its automated utilities, comprehensive visibility, and seamless integration with external resources. Microsoft Defender for Cloud is highly regarded for its automated processes, advanced threat analysis, and extensive security measures, including protection against ransomware and access controls. Users say Cisco SecureX needs better documentation and integration with on-premises systems. It would also benefit by expanding its compatibility with third-party solutions. Microsoft Defender for Cloud could use enhancements in automation and ease of use.
Service and Support: Some users describe Cisco support as dependable and efficient, while others noted a decline in quality due to personnel changes. Some Defender for Cloud users reported positive experiences with Microsoft, while others complained that the solution's outsourced support lacked technical knowledge.
Ease of Deployment: Setting up Cisco SecureX is generally considered to be straightforward in cloud environments, but it requires more effort to integrate the solution with on-premise products. The initial setup of Microsoft Defender for Cloud is described as straightforward, but the deployment time may vary depending on specific requirements.
Pricing: A few users said Cisco SecureX’s price could be lower, given that it is included for free with certain Cisco products. Microsoft Defender for Cloud is in the mid-to-high pricing tier. While some users find it expensive, others believe it offers good value.
ROI: Cisco SecureX provides a positive ROI by speeding up detection and resolution. It also decreases workloads through automation and proactive information gathering. Microsoft Defender for Cloud streamlines security tasks and saves users money by consolidating various solutions.
Comparison Results: Our users prefer Cisco SecureX over Microsoft Defender for Cloud. Cisco SecureX's centralized platform enables efficient management, and SecureX can aggregate data from multiple sources on one dashboard. Users appreciate the convenience and visibility it offers. Additionally, Cisco SecureX stands out with its valuable automation and orchestration tools, as well as its ability to integrate with third-party systems. Microsoft Defender for Cloud falls short in terms of integration with non-Microsoft solutions and needs improvements in pricing, support, and customization options.
"Our customers find the product's third-party integrations valuable. Our customers are also impressed with the tool's capability to pick up third-party threat feeds and use that as part of the decision-making process."
"The forensics are amazing because when you have enrichment, and the solutions talk with each other, when you need it, you have the ability to know everything in the organization: when, why, whatever."
"Integrates well with our existing security infrastructure."
"The most beneficial feature of Cisco SecureX for cybersecurity efforts is its integration with other Cisco solutions and the environment. This sets it apart, as its APIs and overall integration capabilities are very strong. Additionally, its detection capabilities are commendable."
"SecureX enables us to have all the threat intelligence and threat event data in one place."
"It has evolved a lot, just that monitoring piece to the current Orchestrator piece. The additional analytics are there. They now have something called Insight, which can basically take data from Microsoft Azure AD and Intune to give us information about our endpoints. This is detailed information about the endpoints, from Secure Endpoint and all these different products. So, it is just constantly evolving. Every time that it evolves, we have more information with more visibility. There are more features that we have that just make everything so much easier, and it is in one place. I don't have to keep going back and forth. I don't have to go to Secure Endpoint and ISE to get the data. I don't have to go to Intune on Microsoft to get the information. It is all in one place."
"The ability to create firewalls online has been most valuable including the ability to create rules."
"The most valuable feature is its ability to manage all the applications and visibility. For example, if there is malware, spam, or another component that wants to attack the company in my servers, network, or applications, then SecureX will react to the problem."
"When we started out, our secure score was pretty low. We adopted some of the recommendations that Security Center set out and we were able to make good progress on improving it. It had been in the low thirties and is now in the upper eighties."
"The most valuable features are ransomware protection and access controls. The solution has helped us secure some folders on our systems from unauthorized modifications."
"Good compliance policies."
"The entire Defender Suite is tightly coupled, integrated, and collaborative."
"We saw improvement from a regulatory compliance perspective due to having a single dashboard."
"The solution's robust security posture is the most valuable feature."
"It's got a lot of great features."
"The vulnerability reporting is helpful. When we initially deployed Defender, it reported many more threats than we currently see. It gave us insight into areas we had not previously considered, so we knew where we needed to act."
"If they could make the Cisco Umbrella piece a little bit more advanced or easier to manage, that would help. We use it for filtering and when you compare it to a normal content filter, it lacks some functionality."
"For us, the biggest sticking point is that the product is not being designed for multi-tenancy use at present, from an MSP perspective."
"They could put in more third-party [integrations]... also more playbooks, out-of-the-box, for automation [would be helpful]."
"Enhancing automation capabilities could further improve the product."
"what's missing right now is the multi-tenant capability."
"The documentation can be improved and the on-prem integration. The set of applications that it was integrated with wasn't comprehensive."
"The automation and orchestration could be simpler. It could be that all the other parts are that easy to use so that these stick out as a negative, but that's the trickiest part for us. The workflows within the orchestration are just a bit more difficult."
"The playbooks provided with the product are great, although I would appreciate having more playbooks available. Threats are constantly evolving, so having access to updated playbooks is crucial."
"The documentation could be much clearer."
"I felt that there was disconnection in terms of understanding the UI. The communication for moving from the old UI to the new UI could be improved. It was a bit awkward."
"The most significant areas for improvement are in the security of our identity and endpoints and the posture of the cloud environment. Better protection for our cloud users and cloud apps is always welcome."
"Microsoft can improve the pricing by offering a plan that is more cost-effective for small and medium organizations."
"The solution could improve by being more intuitive and easier to use requiring less technical knowledge."
"I would like to see better automation when it comes to pushing out security features to the recommendations, and better documentation on the step-by-step procedures for enabling certain features."
"When you work with it, the only problem that we're struggling with is that we have 21 different subscriptions we're trying to apply security to. It's impossible to keep everything organized."
"They could always work to make the pricing a bit lower."
Cisco SecureX is ranked 16th in Vulnerability Management with 13 reviews while Microsoft Defender for Cloud is ranked 7th in Vulnerability Management with 46 reviews. Cisco SecureX is rated 9.0, while Microsoft Defender for Cloud is rated 8.0. The top reviewer of Cisco SecureX writes "Gives our customers visibility and they don't have to go multiple management consoles anymore". On the other hand, the top reviewer of Microsoft Defender for Cloud writes "Provides multi-cloud capability, is plug-and-play, and improves our security posture". Cisco SecureX is most compared with Cortex XDR by Palo Alto Networks, Microsoft Defender XDR, Trend Vision One, Splunk SOAR and Cisco AnyConnect Secure Mobility Client, whereas Microsoft Defender for Cloud is most compared with AWS GuardDuty, Prisma Cloud by Palo Alto Networks, Microsoft Defender XDR, Wiz and Microsoft Defender for Endpoint. See our Cisco SecureX vs. Microsoft Defender for Cloud report.
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