"The main advantage of Claroty, when compared to its competitors, is integrated secure remote access."
"The product helps mitigate potential threats, especially if its users have signature rules. The product also provides alerts."
"Technical support has been very helpful so far."
"The solution is very easy to use and the web provides information with ease."
"The most valuable feature of PRTG Network Monitor is real-time monitoring."
"The solution is scalable."
"The product is easy to use and the web interface is fantastic."
"What I've found most valuable is the custom sensor, which allows you to write scripts or code to monitor a specific metric in your environment."
"The solution is easy to manage and the reports are very accurate."
"There is a simplicity to setting up the extra sensors. It's really easy for us to build infrastructure and start monitoring very quickly."
"Claroty Platform could improve the pricing to get more acceptability in the market."
"The product's integration capabilities are an area of concern where improvements are required."
"Sometimes, it is difficult to drill down further to get information, e.g., if we saw spike in traffic, then we would want to drill down and find out what is causing that spike in traffic."
"PRTG Network Monitor needs to show bandwidth utilization in proper graphs. It isn't easy to learn."
"PRTG Network Monitor is okay to use, but you'll need some time to analyze the data. If it can automatically locate or identify the problem area, it would be more helpful to users."
"Sometimes, our PRTG Network Monitor system crashes and a lot of sensors go down."
"The technical support service should be improved."
"We need something that is more predictive. We would prefer if it wasn't a solution that was corrective and instead offered predictive insights so that we can handle problems before they even occur."
"We've had some issues previously with the performance of the sensors. We tend to deploy quite a bit of WMI, which is quite processor-intensive, and we've found that that impacts the sensors quite a bit."
"Integration into service management ticketing systems could be better. They should simplify the integration into big service management platforms like ServiceNow, Remedy, and Cherwell. They're really into monitoring, but they don't do any self-resolution. It would be better if the company moved more into the AIOps space so that you could actually kick off some remedies. I know that you can execute some commands from the tool, but you need to develop those all yourself. It would be really handy if they had some auto-remedy scripts that they could develop on top."
Claroty Platform is ranked 1st in Cyber-Physical Systems Protection with 2 reviews while PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews. Claroty Platform is rated 7.6, while PRTG Network Monitor is rated 8.2. The top reviewer of Claroty Platform writes "Provides good visibility of the devices in a user's environment". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". Claroty Platform is most compared with Nozomi Networks, Tenable OT Security, Dragos, Darktrace and Armis, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, SolarWinds NPM, Nagios XI and ManageEngine OpManager.
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