We compared Cohesity DataProtect and Dell NetWorker based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Cohesity DataProtect offers instant recovery and built-in integration with Office 365 and Active Directory. Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. Cohesity DataProtect users have suggested enhancements to its user interface, rollback methodology, and cloud data recovery. Other pain points include file server capacity and legacy platform support. Users say Dell NetWorker needs improvements in reporting, integration, and documentation.
Service and Support: The customer service experiences for Cohesity DataProtect have been mostly positive, but some say the quality of Cohesity's support may differ depending on the region. Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems.
Ease of Deployment: Most users consider the setup process for Cohesity DataProtect to be easy, although a few found it more complex than other products. Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex.
Pricing: Cohesity's pricing is higher than its competitors, although some customers consider it affordable. Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features.
ROI: Cohesity DataProtect provides security against ransomware and efficient file retrieval. Users have provided no feedback about Dell NetWorker’s ROI so far.
Comparison Results: Cohesity is regarded as an affordable solution that offers instant recovery and superior ransomware protection. However, users say its customer service is inconsistent across regions, and its rollback methodology has room for improvement. Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation.
"The most valuable features of Cohesity DataProtect are SpanFS and the handling of hybrid workloads."
"Cohesity DataProtect is easily manageable, and you can see every option from the user interface."
"The ease of use and the GUI have really been most valuable to us. Configuring the system to do what we need is simple and straight forward and a lot of guesswork has been removed. One of my favorite features with Cohesity is Kroll for Exchange item-level recovery. The software is simple to use and fast."
"I love the ability to clone a virtual server in only minutes."
"Cohesity DataProtect is a reliable solution for performing backups within a suitable timeframe, and its forever incremental model is particularly effective for the customer's needs. Additionally, the solution handles instant recovery and file-level recovery from a VMware image backup seamlessly."
"Instant recovery options are a big benefit for urgent restores, as we don't need to wait for hours or days for a restore to complete before being able to access the files."
"It's stable."
"Cohesity has simplified backups and has cut our costs tremendously."
"The solution has minimized the recovery time objective, and the recovery point objective, the RTO and RPO. Most customers are looking for to minimize downtime. The solution has helped ensure this."
"The backup software has been much faster since we've deployed the solution."
"Very user-friendly with a good interface."
"The solution is stable."
"The most valuable feature is NetWorker's integration with the data domain that transfers the data directly into the Dell appliance, so the data doesn't need to pass through the network. NetWorker acts like a pipe, allowing the data to flow directly from the database or the VMware environment to the data domain."
"The GUI is user-friendly."
"When you reach out to your maximum license availability, or you exceed your license limit, NetWorker never stops doing your backups."
"I started off as a storage engineer and ended up owning Dell EMC Data Domain and Dell EMC NetWorker. I've not used any other backup solutions at this scale. Dell EMC NetWorker does what I need it to do, it's efficient."
"Their documentation could be refined."
"The support team could do a better job. Sometimes finding the correct person is cumbersome and time consuming."
"Physical RDMs on virtual machines could be a bit easier to configure and plan out."
"For Oracle DBs, we have observed a few bugs. This can be done better."
"The platform has certain limitations, mostly stemming from the restrictions imposed by the VMware API and some other factors. One area where there is room for improvement is the tracking of replicated copies, especially in the context of remote archive duplication."
"We have Oracle databases running on Linux servers in our environment and we have found the Oracle backups were quite complex to setup."
"The one area where we would like to see additional improvements is with reporting. There are very granular reports from each grid. There are also some built-in reports within Helios (SAS Management Console) that offers basic reporting. However, for complex, large-enterprise environments, a more robust reporting engine that supports detailed audit reporting and enhanced ad hoc reports would be welcome."
"Reporting is one area that isn't as robust as it could be."
"We are able to do direct backups, but analyzing the logs is not straightforward."
"The interface could have a different appearance."
"I haven't had a good experience with technical support. It takes them a very long time to resolve issues."
"Reporting templates could be easier to understand and more comprehensive."
"The data storage capabilities should be improved."
"We have faced problems with the initial configuration of the solution."
"The UI needs some enhancement to be more user-friendly."
"NetWorker sometimes has issues with the backup not starting and with connecting to the Oracle servers."
Cohesity DataProtect is ranked 8th in Backup and Recovery with 67 reviews while Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews. Cohesity DataProtect is rated 9.0, while Dell NetWorker is rated 7.8. The top reviewer of Cohesity DataProtect writes "Easy to use, offers good scalability and responsive support ". On the other hand, the top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". Cohesity DataProtect is most compared with Rubrik, Veeam Backup & Replication, Commvault Cloud, Dell PowerProtect DD (Data Domain) and Veritas NetBackup, whereas Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and NetApp Cloud Backup. See our Cohesity DataProtect vs. Dell NetWorker report.
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