We performed a comparison between Commvault Cloud and Synology DSM based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The cloud integration is a massive win for us, giving us a single backup service for all of our on-premise and cloud systems."
"Commvault has support for backing up operating systems and servers."
"Among the best features are the BMR (Bare Metal Recovery), Live Sync, and IntelliSnap, which is used for snapshots of hypervisor storage. It's predefined so you only need to enable it and it works. I haven't seen anything like this in other backup tools like Veritas NetBackup or Dell EMC or TSM. We will use snapshotting for all our machines."
"Quick backups and restores of data are the most valuable features. It is important that it is an easy solution to integrate with the SAML authentication of our tenant, so we can have our users log into the systems and do their own restores, if needed."
"This is a very stable product."
"Commvault gives us a single platform to manage and recover our data. Since we are a research organization, backup is one of the most critical parts of our IT operations and services. Internally, we run it as a managed service, and there is a single console that makes it easy for management to see the performance."
"The most valuable feature is sharing data sets like they're in a private cloud. We call it our "private cloud" because we can share anything that is inside our backup set with our colleagues or with other people, and yet, everything is still in Belgrade, in Serbia. It's not somewhere else on cloud servers. Everything is in our environment."
"It's the leader in backup and archiving."
"Synology DSM is very easy to work and operate."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
"The most valuable aspect is its ability to handle multiple disks."
"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."
"The most valuable features of Synology DSM are its security and connectivity."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."
"The product performs well. It is easy to use and implement."
"They can improve the security level for Windows. When mapping to the Windows, Commvault can take full control over data volumes so that the attacker can't delete the volume data, but the Windows admin can access the volumes. It would be great to block access at that level."
"Support could improve and the initial configuration would be easier with assistance from a professional engineer."
"The navigation of it needs improvement in terms of the UX. The product itself, it works as expected. It's all user experience and user interface improvements that could be made and it could be made a little more consumer-friendly."
"The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do."
"Not everyone has agents for everything and Commvault has agents for most products. It's the most complete."
"It takes a lot of technical expertise to implement. Commvault could increase the training it provides to customers and partners."
"The price of Commvault HyperScale X could improve."
"It is a little more complicated than it really needs to be."
"The only bothersome aspect is that the device is aging."
"Users may lose their data if they don't configure the solution properly."
"Synology DSM's user interface is not quite intuitive."
"The platform could be much more cost-effective and flexible for integrating third-party products."
"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."
"The product's only shortcoming is pricing, as it is an expensive solution."
"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."
"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while Synology DSM is ranked 21st in Backup and Recovery with 10 reviews. Commvault Cloud is rated 8.6, while Synology DSM is rated 9.0. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of Synology DSM writes "Reliable and cost-effective". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and AWS Backup, whereas Synology DSM is most compared with Veeam Backup & Replication, UrBackup, ExaGrid Tiered Backup Storage, SyncBack Pro and Acronis Cyber Protect. See our Commvault Cloud vs. Synology DSM report.
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